Arrigo Dodge Chrysler Jeep RAM West Palm Beach

The communication and follow up we received from Mike Fallon was timely and specific. We had a great experience overall while making our vehicle selection, and purchase. Mike did not try to sell us a veh Fallon was timely and specific. We had a great experience overall while making our vehicle selection, and purchase. Mike did not try to sell us a vehicle, he listened to what we thought we needed, provided information around those needs, and let us buy the vehicle we wanted. If that was a sales tactic, then great, it worked for us. We did not feel like we were being pushed in one direction or another. Mike, thanks for being a professional! Ron & Elsa Bazil More

My new car buying experience was fair, just don't be fooled by the no hassel claim. If you want to pay a good price be prepared for a little hassel but it is completely worth it! I LOVE my new car! fooled by the no hassel claim. If you want to pay a good price be prepared for a little hassel but it is completely worth it! I LOVE my new car! The staff at Arrigo was courteous and professional. The down side is that the process took ALL day; started at 10:15am and didn't finish until after 5pm. This is my second time buying a car from Arrigo. Which I think speaks for itself. I would not have returned if I didn't like their service. The sales department is good and the service department works quickly to get the job done and the prices are reasonable. Thank you for my new toy! More

BEST EXPERIENCE I HAD GOING TO CAR DEALER SHIP EVER NO BULL .JUST STRAIGHT FORWARD DEALING THE WAY IT SHOULD BE . WOULD RECOMMEND TOM POPIEL TO ANYONE WHO WOULD LIKE A GREAT CAR BUYING EXPERIENCE' BULL .JUST STRAIGHT FORWARD DEALING THE WAY IT SHOULD BE . WOULD RECOMMEND TOM POPIEL TO ANYONE WHO WOULD LIKE A GREAT CAR BUYING EXPERIENCE' More

We drove 2 hours to buy a Dodge Magnum from Arrigo. The price was great, we were treated well and my wife finally found the car she wanted. However the car needed to have some work done and the dealership price was great, we were treated well and my wife finally found the car she wanted. However the car needed to have some work done and the dealership's computer system was down. We agreed to take delivery later in the week when all the work had been completed. The car was dropped off at my wife's work about an hour she left. NONE of the promised work had been done (detailing, fixing broke map light and changing the oil). In addition the car had 3 long deep scratches down the drivers side that were not on it when we test drove the car and the car smelled of burning oil. Upon walking out the door I knew either the engine had almost no oil or the oil pump was bad by the noise from the valves. How the car got off the lot and driven for 2 hours with no one notcing is a mystery to me. We called the dealership and the salesperson Russ denied everything. The manager on duty wanted us to drive the car in. I explained the car had almost no oil and the engine would seize up long before we arrived. I told him the manager we would have the oil changed. If the engine held the oil we could drive it back. I was a mechanic for 7 years and was looking at the car while thr work was being done. Only a few quarts of dirty oil came out of the car, the air filter was clogged and the wiper blades were bad. With only 36K miles on it these had to be the original parts, the car was never serviced. Even with poor maintanance the engine should not have an oil problem until 120K miles. To my surprixe the engine held oil and the valves stopped tapping and everything smoothed out. I must give considerable credit to the engineers at Chrysler as I did not expect it to recover completely. The manager on duty Mike was friendly and reasonable, he tried to help. He told us that they (Arrigo Dodge) would; repay us for the oil change, air filter and wiper blades, fix the map light, buff out the paint, fill and cover the scratches. I think this was a minnimal offer but I also felt they (the dealer) had no intentions of doing anything more. I feel that offering some type of extended warranty on the engine or a refund or the opportunity to choose a different car would have been fair. He told us the salesperson (Russ) would pick up the car. When we called Russ denied any knowledge of this (Even though I was standing next to him when it was said) and refused to help. He also stated he had already spent too much time on this car. The manager Mike told us he was going on vacation and would follow up when he returned, my wife drive the car the two hours back on her own once she new Mike was back. Mike and the dealership's service department made only the most minnimal effort to fix the car. My wife waited all day and they still forgot to fill and cover the scratches. This is no way to treat a customer. We have no garuntee the engine will not quite again, throw a rod or blow a valve in the near future due to its being run with no oil. The scratches still show through the light buffing job done by the service department and now look worse. No one told why the engine had no oil or if they were even going to look into the issue. My point is this. We spent a lot of money to buy the car. We made sure we bought from a new Dodge dealership as they are supposed to keep only the best trade ins and we expected to be treated well. However, we got a below average car with only average treatment. We could have bought a car like this for a lot less money from an independant car lot. Why did the dealer not have the integrity to at the very least offer us an extended warrantee on the engine or the opportunity to trade the car for a different model? That is what I would have expected from a top notch new car dealer. If you buy from Arrigo remember you are buying at your own risk, they will not be there if anything goes wrong. More

Everyone was very friendly and helpful. I had the pleasure of working with Tom Popielo. He is very knowledgeable about the cars available, and he helped me find the perfect car to fit my needs. I l pleasure of working with Tom Popielo. He is very knowledgeable about the cars available, and he helped me find the perfect car to fit my needs. I love my new Dodge Avenger! Thanks! More

My husband and I came to Arrigo after researching to buy the Chrystler Town & Country to be our new (and first) minivan. We are very thorough and always do our homework. After comparing several dealers, b the Chrystler Town & Country to be our new (and first) minivan. We are very thorough and always do our homework. After comparing several dealers, both near and far, we found Mike Fallon at Arrigo to be very striaght forward and easy to work with. He found exactly what we wanted and gave us the best price available. We appreciated how knowledgable he was. We set an appointment to came in, see the Town & Country and test drive it. We loved it immediately and loved the dealership as well. The sales manager, finance manager, and delivery manager were also all a pleasure to work with. We really had a great experience at Arrigo and love our new Town & Country! More

Mike Fallon was the best person we have ever experienced in purchasing a vehicle. He was atuned to our wishes. He exceeded our expectations on every item. Mike listened and did not try to change our mind in purchasing a vehicle. He was atuned to our wishes. He exceeded our expectations on every item. Mike listened and did not try to change our mind as to what we were interested in. We wanted a chrysler 300 as we had several over the past few years. We came in to trade a dodge charger because the chrysler was new in style for 2011. He answered every question about the car. He spent time teaching us about the car and he wanted to familiarize us with the car. He tried to make us comfortable with refreshment as it was terribly warm the day we arrived. He sent us a thank you note and expressed how nice it was to meet us. He also said if there was any way he could be helpful to call. You really have a terrific gentleman on staff at Arrigo. If I ever am asked to recommend someone for a car, I will tell them to call Mike. The experience was wonderful!!! I want to mention Tom Popiel. He was friendly and also spoke about the years he has been with chrysler. We enjoyed meeting him and the interest he showed toward us. Lastly, the sales manager was helpful and available for any questions. Sincerely, Reta and Sidney Spring More

The Arrigo West Palm Beach staff is professional, courteous, and very knowledgeable. Every staff member is well dressed, friendly, and well spoken. The Sales Manager (Tate) came by for a chat and eve courteous, and very knowledgeable. Every staff member is well dressed, friendly, and well spoken. The Sales Manager (Tate) came by for a chat and even offered to write up my offer personally. No gimmicks or games here! Highly recommend this dealership! Thank you Mike and Team! More

I traded in my 2008 Dodge Durrango for a 2011 Dodge Durrango last week and I love it. My entire experience from begining to end was great. This is our fifth car buying from Arrigo Dodge West Palm Bea Durrango last week and I love it. My entire experience from begining to end was great. This is our fifth car buying from Arrigo Dodge West Palm Beach. I did go into the dealership 2 months ago inquiring about the new Durrango and had a less then good experience with a different salesman at that time. He actually called me at my place of employment and harrassed me. So I was a little weary about going back. But once i met Mike Fallon, sales consultant, I knew I would not be running into that same problem. I felt absolutely no pressure from Mike. He was very knowledgable about what I was looking for and was very patient with me. In fact he was only scheduled to work until 5:00pm and at 4:45 he left the dealership to go get my new car at the Sawgrass dealership. We came back at 7:00pm and finalized the paperwork then. I did not leave until 8:00 and Mike was still there working. And he was so nice about it. I kept telling him I would wait until the next day to get it so he could go home but he insisted I had my new car that night. I got the exact car I wanted for the exact price. Ron Shuman, sales manager, helped me with the price. He was very nice to deal with and agian i felt no pressure. He really worked with me and got me the deal I wanted. My experience was great with Arrigo Dodge West Palm Beach and I highly recommend them. For an even better experience ask for Mike Fallon. More

I contacted and went to other dealerships before going to Arrigo in search of my jeep wrangler unlimited. Other dealers made me wait and haggle and would never let me see the bottom line price, they tried Arrigo in search of my jeep wrangler unlimited. Other dealers made me wait and haggle and would never let me see the bottom line price, they tried the old monthly payment deal. However after receiving an awesome quote online from Mike Fallon at Arrigo, he promised me that would be the same price I would receive if I came to purchase the vehicle. No gimmicks or fake quotes to get me in the door. I arrived and Mike was busy so Tom Popiel took over and let me test drive the vehicle. The purchase went smooth and I was able to buy the vehicle at a great price with no hassle or gimmicks. Tom and Mike were both very honest and nice and made this the most pleasant car buying experience. This is the only way to go to buy a car. Go get and internet quote, compare to other dealers and head to Arrigo to buy your vehicle, it will save you time and headaches. These guys were great! More