Arrigo Dodge Chrysler Jeep RAM West Palm Beach

new vehicle My wife and I went to Arrigo yesterday and test drove ram 3500. We noticed another truck we liked better and the salesman asked us to meet his manage My wife and I went to Arrigo yesterday and test drove ram 3500. We noticed another truck we liked better and the salesman asked us to meet his manager and he made an offer for us. The manager countered and gave us msrp data sheet with a price he wrote in large red numbers we agreed and shook hands. Excited about the sale called family ,going to do paperwork. The salesman grab the paper off the table and said he made a mistake? He gave them an offer too low and didn't expect them to accept it but you can still buy it for $ 5000. more than agreed price. We walked out of your showroom More

Look elsewhere Twice I tried to buy a car from Arrigo and both times I got jerked around. First time I went to the Sawgrass location in November to buy a Charger tha Twice I tried to buy a car from Arrigo and both times I got jerked around. First time I went to the Sawgrass location in November to buy a Charger that was advertised online. I went there on Black Friday weekend because there were added factory incentives. When the salesman gave me the price I told him that was the advertised price for the last 3 weeks, what about the additional weekend incentives. He said that they were included and that was the price. He also tried to lowball my trade by almost $3000. Today , after 3 e-mails & a phone conversation with Levy the salesman, I went to the West Palm Beach location to purchase a different Charger. After driving almost 25 miles, I get there only to find it was not a new car but a demo with over 4000 miles on it. When I asked him why it did not state on the internet ad, or why he did not tell me that BEFORE I drove all that way to get there that it was a “demo” he had no answer. I have been in the auto business for over 40 years and THIS is why it has such a black eye, because dealers like Arrigo operate like this More

Buying a new car I am writing to say what a wonderful experience we had with Sales Consultant Alan Gallagher. He was very knowledgeable about the Jeep Gherokee Limited I am writing to say what a wonderful experience we had with Sales Consultant Alan Gallagher. He was very knowledgeable about the Jeep Gherokee Limited 4x2 2015 model. He made me feel very secure with the settled price. Unexpected due to past experience with other dealerships. More

Truly one of the BEST car buying experiences As a member of the broadcast media I have worked very closely with auto dealers so I have had the opportunity to know what a good car buying experienc As a member of the broadcast media I have worked very closely with auto dealers so I have had the opportunity to know what a good car buying experience is. I must honestly admit and Arrigo is NOT a dealership I had worked with before so my wife and I went in cold as an "off the street" customer. Honesty, integrity, attention to our needs, and truly a no B.S. deal. I would recommend Arrigo to anyone who wants a car buying experience the way it is supposed to be. More

Great customer service I was having my 2012 Jeep Grand Cherokee Laredo serviced so I decided to browse the new 2015 Laredos. I ended up leaving with a 2015 Jeep Grand Cherok I was having my 2012 Jeep Grand Cherokee Laredo serviced so I decided to browse the new 2015 Laredos. I ended up leaving with a 2015 Jeep Grand Cherokee Limited. Best decision I've made. Lennox the finance guy sat in the room with me for almost 2 hours until we got a payment that I was comfortable with. Overall, I had a great experience at Arrigo More

Arrigo was informative about the jeep I purchased. Salesperson was very polite, patient and accompanied me throughout the whole process. Finance worked with me until we found the right price and closed Salesperson was very polite, patient and accompanied me throughout the whole process. Finance worked with me until we found the right price and closed the deal. Great experience. More

Used Cars not serviced prior to sale I went in to buy used car. After driving it, I was interested in the car, and felt the price was fair so agreed. I asked that the oil be changed as I went in to buy used car. After driving it, I was interested in the car, and felt the price was fair so agreed. I asked that the oil be changed as the change oil light was on in the vehicle and also asked that the windshield wipers be replaced as they did not work. The sales manager, David, told me that he would not service the car prior to selling it to me. I questioned why a dealership would sell a car with the oil light on and refuse to change a windshield wiper. This is a relatively inexpensive service. Arrigo lost the sale of a car over an oil change and a windshield wiper; both of which were needed. This very inexpensive service made me question the integrity of this dealership and the hidden potential issues behind the service light being on. I will not be buying a car here now, or ever. More

salesman that lack communication skills Went to dealer, spent several hours until late in the evening, alesman said they would run credit next day, if dealer called he asked me not to go.in Went to dealer, spent several hours until late in the evening, alesman said they would run credit next day, if dealer called he asked me not to go.in because tuesday was his day off and he would loose the sale. So i was ok waiting till wednesday. Called him 3x Wednesday and he always daid he would call back....never did. Texted him when I got off work asking if inwas coming up or shopping elsewhere...he called thinking i was another customer but said he would call me back in 30 minutes..never called....Thursday they were closed for thanksgiving. So I figured friday I would be his first order of business....nothing...about 10am i went to draler and asked for a.new salesman. Only to find out the new vehicle my wife and I picked they sold....I was not happy, and all he wanted to do was shove me in a lesser vehicle instead of stepping up and making a customer a satisfied one. I bought my last 4 vehicles from Arrigo....this same dealership and location. 3 new and 1 used.....it seems they care more about the dollar and less about repeat, loyal customers these days....sad...I used to recommend them to everyone. More

Fantastic car buying experience. Alan Gallagher (the salesman) took the time to go over all available vehicles. Was not pushy and very attentive and knowledgeable. Made the car buying Alan Gallagher (the salesman) took the time to go over all available vehicles. Was not pushy and very attentive and knowledgeable. Made the car buying experience very pleasurable. Will definitely be recommending Arrigo and especially Alan to others. More

Purchase Arrigo has always been good to me, I have purchased 12 vehicles from them in the past 20 years. They always treat me with respect. service has always Arrigo has always been good to me, I have purchased 12 vehicles from them in the past 20 years. They always treat me with respect. service has always been honest. More