Arrigo Dodge Chrysler Jeep RAM West Palm Beach

HIGHLY RECOMMEND ARRIGO CHRYSLER-JEEP WEST PALM BEACH We recently purchase a truck and was pleasantly with our experience. Being in the automotive industry I was very impressed with the quality of service We recently purchase a truck and was pleasantly with our experience. Being in the automotive industry I was very impressed with the quality of service that we received from the entire staff. Extremely satisfied with the complete purchase. Our salesperson Michael London was the best and really took his time with us in helping us make a decision! More

Great experience at Arrigo Palm Beach I hadn't bought a car from a dealership in quite some time, so I had some anxiety about paying too much. I visited on several occasions before I actua I hadn't bought a car from a dealership in quite some time, so I had some anxiety about paying too much. I visited on several occasions before I actually decided to buy. Russ was kind a patient with me while I made my decision, and worked with me to get the price I needed to feel comfortable with the purchase. David did an amazing job getting me the best rate he could as well as offering some extended service at a very reasonable price. I'll definitely be back!! More

Third time a charm Just purchased my third vehicle from Arrigo West Palm. Ram 1500 to go with my Ram 3500 and Jeep. Sales associate Russ was great. Gave me all the info Just purchased my third vehicle from Arrigo West Palm. Ram 1500 to go with my Ram 3500 and Jeep. Sales associate Russ was great. Gave me all the info I needed over the phone. Came in, and drove it home. Thanks Russ and all the sales and service staff for all your help. More

Great Dealership and service We have bought 3 cars at arrigo. 2 new cars and one certified pre owned. We used Russ every time. Russ friendly, educated, and professional. The deale We have bought 3 cars at arrigo. 2 new cars and one certified pre owned. We used Russ every time. Russ friendly, educated, and professional. The dealership was always very clean and great for kids. We brought our 2 small children with us and the kids room was awesome. We defiantly recommend this dealership and Russ to our friends and family. More

Love my new jeep! We were very pleased with the service we received from Arrigo Dodge Chrysler Jeep in West Palm Beach. Russ Wernisch has been our salesperson in sever We were very pleased with the service we received from Arrigo Dodge Chrysler Jeep in West Palm Beach. Russ Wernisch has been our salesperson in several of our vehicle purchases. Mr. Wernisch is always very professional and we are very pleased with the service we received from him. More

Second to None Great experience, Russ Wernisch handled everything from finding the right Jeep to personally going to another location to bring it to me. Even rememb Great experience, Russ Wernisch handled everything from finding the right Jeep to personally going to another location to bring it to me. Even remembered that he had sold my husband his Dodge Ram over 10 years ago. Not often that you find a dealership with such loyal sales dept. More

Perfect car buying experience! Russ provided us with one of the best car buying experiences we've ever had! He was quick, knowledgable and very nice. We would highly recommend Russ Russ provided us with one of the best car buying experiences we've ever had! He was quick, knowledgable and very nice. We would highly recommend Russ and Arrigo west palm. More

New purchade Went to Arrigo Dodge met with Rus he was very professional salesman. He was very helpful with all my questions and concerns. Found the exact car that Went to Arrigo Dodge met with Rus he was very professional salesman. He was very helpful with all my questions and concerns. Found the exact car that I was looking for and the right price. Would recommend this dealership and salesman to all my friends and family. More

Misled but Redeemed We went in KNOWING what we wanted. A 2015 Dodge Charger SRT 392. The salesman said that they do not even make the Charger in SRT 392.... wow. Just We went in KNOWING what we wanted. A 2015 Dodge Charger SRT 392. The salesman said that they do not even make the Charger in SRT 392.... wow. Just wow. How could they have a salesman that doesn't know what kind of cars they have? It gets worse. We order the car with a printout from the Dodge website and they tell us 4 weeks. WOW! So fast and we are thrilled...only its not 4 weeks. In fact, no other Dodge dealership (we contacted a few later on around week 7 to get a baring on what others would say) said anything but 8 to 12 weeks. So, needless to say, when 4 weeks rolls around, no car. Then they give us a ship date. YAY...only it didn't ship that day. A recall came out the day before. Funny part of that is: We didn't find out from the sales crew or the dealership at all. We found out from a window tint guy that tinted the windows on my Civic Si (also confirmed via some Google work). PATHETIC. Why hide that? So after a few weeks, we are given another day they expect the car to ship. A month later. WHY? Nobody there has a clue. That's just what it is. A few weeks later, finally, some good news. The car has shipped and will be there on such and such date. Good deal. Both my wife and I put in some vacation time around those days to make the purchase... only the car doesn't get there. It is still in New York. 1 week after its supposed ship date it made it across the border from Ontario and no further. Nobody at Arrigo knows why. I imagine it had something to do with a customs issue or just a general hold up at customs but information would be nice. As it stands currently, we have called the dealership every single day and continue to leave messages without a call back for the last 3 days past when the car was supposed to arrive. We are around the 8 week mark. And please, don't mistake me here. I'm not angry about the wait if someone comes out and says 8 to 12 weeks and it's there in 8 to 12 weeks. I'm pissed about misinformation. With an 800 credit score and $20,000 to put down you would think they would be a bit more willing to give information about what is happening with this $50,000 car. *UPDATE* We were finally able to get in contact with Paul and he informed us the car is now in Miami awaiting unload from the rail car and gave us a new window to expect the car. *FINAL* We bought the car. Everything went pretty smoothly on purchase day. Prior to that John Arrigo contacted my wife on the phone with concern to the reviews online. She explained to him that as long as everything went well and as expected with the car the review would be updated. On the purchase day, John met us at the dealership briefly. He didn't seem pleased but I got the opportunity to explain to him in person that I review honestly and there was still time to get a better rating based on the sale. That has happened. John put us with a good and knowledgeable salesman, Scott Rice, who knew the answer to every question that my wife and I had about the technological monster we were buying. Scott even spent an abundance of time after the purchase was already completed to go more in depth with details of the car, a bit of history, and the perks of being an SRT owner (such as the SRT Experience). And the car came with a full tank of gas. Thanks for doing what you could to make it right, John. And as promised I will happily increase my rating from a 1 star to 3 star. It was a long wait that felt even longer, but a smooth purchase day always trumps that. The car is absolutely beautiful and runs like a champ. I watched every review there is to watch about this car on YouTube and was still absolutely amazed when I finally heard it in person and finally sat inside. More

Nice selection There was a nice selection of vehicles to choose from and I'm very pleased with the service. Trade-In value so I can't complain. There was a nice selection of vehicles to choose from and I'm very pleased with the service. Trade-In value so I can't complain. More