Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Polite, capable and tolerant of all my questions. Friendly and a fairy quickly experience . Good overall experience in.general Friendly and a fairy quickly experience . Good overall experience in.general More

Personnel were great but we were misinformed on our 1st purchase I’m in a wheelchair and couldn’t go there. Went back up to trade in and feel we got screwed cost a fortune and payments are way too high but purchase I’m in a wheelchair and couldn’t go there. Went back up to trade in and feel we got screwed cost a fortune and payments are way too high but we had no choice but to return and purchase a different car I could get into. Like what we bought but the $1000 dollar monthly payment is going to kill us and we ended up paying $7000 deposit between the two. Have only used this dealership for all our new vehicles but we were stuck between a rock and is hard place and it caused us a fortune More

UNSAFE CARS, and STAFF THAT DISRESPECTS WOMAN! !!!!! They sold me an UNSAFE car and wanted to charge me for the repairs. When I came back to have things fixed they treated me like xxxx and the s !!!!! They sold me an UNSAFE car and wanted to charge me for the repairs. When I came back to have things fixed they treated me like xxxx and the sales manager Richard treated me with DISRESPECT and talked down to me about cars (I’m assuming because I’m a woman). Insinuating he will cheapen out in order to sale cars, that he only will help people that are “pleasant” and “don’t act crazy”. they sold me a car with different tires and different tread pattern and then wanted to charge me to replace it. The car tail light didn’t work and it costs $400 just for the part. They fixed it at no cost but ONLY after driving back and forth from Fort Lauderdale to WestPB four times. The car has a window sensor issue that that will not address unless I pay for it. There were missing lug nuts in the car tire and. They said the car has not been in on a “reported” accident and the back of the car is damaged as if the car was in an accident that the sales person didn’t disclose on the website or in person. THE RUDEST EMPLOYEES. More

We were treated very well by everyone at Arrigo Jeep. Ryan Snouffer went above and beyond to answer all of our questions and show us a wide variety of options. Communication was prompt throughout the p Ryan Snouffer went above and beyond to answer all of our questions and show us a wide variety of options. Communication was prompt throughout the process and Ryan was great to work with! More

As a first time buyer the sales consultant , Sarahi Villela, was very considerate and understanding of what it was I was looking for. The communication was great. Without a doubt, I felt comfortable as Villela, was very considerate and understanding of what it was I was looking for. The communication was great. Without a doubt, I felt comfortable asking questions and the hospitality was phenomenal I felt not as a customer but apart of the family. I would highly recommend to friends and family. Thank you Sarahi for an awesome experience :) More

Sales person was excellent. dealership was OK Highly recommend Jimmy Noel Very knowledgeable he knows how to take care of his customers dealership was OK Highly recommend Jimmy Noel Very knowledgeable he knows how to take care of his customers More

I requested a straightforward and transparent out-the-door price on multiple occasions, but my request was denied. I was informed that my physical presence was necessary to obtain this informatio out-the-door price on multiple occasions, but my request was denied. I was informed that my physical presence was necessary to obtain this information. It is important to clarify that my intention was not to engage in negotiations; I simply sought to ascertain the total cost, which they declined to disclose. The addition of a $2,995 charge for the "Arriago Advantage" and the subsequent "over-allowance" offered for my trade-in are both deceptive practices. Regardless of whether the final price is $35,000 or $50,000, the price should be clearly stated without any ambiguity. Imagine encountering such deceptive practices on a daily basis while shopping at a mall. While I acknowledge the exceptional service provided by the salesperson, Mr. Herman, which warrants a three-star rating, there is a clear need for improvement in the dealership's overall approach to pricing transparency. More

Salesman was helpful, but lacked knowledge of closing documents. Finance manager was very rude. Will not be our first choice for next lease. documents. Finance manager was very rude. Will not be our first choice for next lease. More

My sales man JC made my buying experience great ! The detailers on the car were not so good The detailers on the car were not so good More

Great job guys! Got great pricing, good experience by the finance guys, salesman was first rate Got great pricing, good experience by the finance guys, salesman was first rate More