Arrigo Dodge Chrysler Jeep RAM West Palm Beach

I had the pleasure of working with Joe Notgarnie for my car service and I had a great experience. He was very easy to work with and got me through the process easily and quickly. Joe’s customer service was car service and I had a great experience. He was very easy to work with and got me through the process easily and quickly. Joe’s customer service was great, and the environment was very friendly and welcoming. Thank you so much Joe. Great job! More

Excelente la Atencion y esmero por atender bien al cliente, fue agil y diligente muy bueno cliente, fue agil y diligente muy bueno More

They have a dedicated team of salespeople who go the extra mile to help with your needs. The salesperson Mr Cromer was absolutely brilliant and dedicated to his craft. extra mile to help with your needs. The salesperson Mr Cromer was absolutely brilliant and dedicated to his craft. More

Very clean and welcoming dealership! ! Everyone was very friendly and seemed to want to be there unlike other dealership in the area ! Everyone was very friendly and seemed to want to be there unlike other dealership in the area More

The dealership was not pushy at all but helpful when I requested information and they have streamlined the paperwork proses a great deal with mostly digital. requested information and they have streamlined the paperwork proses a great deal with mostly digital. More

Worst truck buying experience in my life. Will never do business with Arrigo again and will let others know my experience if they ask. Will never do business with Arrigo again and will let others know my experience if they ask. More

Very very helpful with all questions and very accommodating to help pickup vehicle after service. accommodating to help pickup vehicle after service. More

First and foremost, I believe that Arrigo does not care about the customer in the service department. I have a 2018 Grand Cherokee High altitude that a headlight bulb went out. I called them on the phone a about the customer in the service department. I have a 2018 Grand Cherokee High altitude that a headlight bulb went out. I called them on the phone and asked for a quote to replace it. The quote was for $250 dollars. I made an appointment and waited all day for them to tell me it would cost $1200 because the light bulb was $700, and the front bumper had to come off to replace said light bulb. I denied the job and still had to pay a diagnostic fee. When I finally spoke to the service manager his attitude couldn't have been less caring. I asked why I had to pay for a diagnostic fee if you knew the light bulb was blown. His response was how would they know if it was a light bulb, it could have been the ballast or the bulb, which the ballast would be more expensive. So then why wouldn't someone just tell me right away it is an expensive job ranging from $1200 for just the bulb to over $1500 for the ballast. Because if that was the case, I would have never stepped foot into the service area at all. So down $250 I looked on YouTube thoroughly to see if I found a way to do it myself. Lo and behold I found a video. I removed the light bulb without removing the bumper. Took the bulb to the auto store and bought the same exact bulb for $145 dollars. Went home and installed it myself and it works just fine. So why would the dealership quote $700 dollars for a bulb and $400 for labor, and it cost me a significant amount less with some elbow grease to do it myself. That is the definition of screwing over the customer. I asked for a refund of my $250 and they basically said no. DO NOT GO TO THEM FOR SERVICE. More

Bryan was very good, But the gentlemen in finance added a $2000.00 service contract to the deal after I told him that I was not interested in any of the additional service that they offer. As I was going ove $2000.00 service contract to the deal after I told him that I was not interested in any of the additional service that they offer. As I was going over the finance contract I realize the purchase price was approximately $2000.00 more, I then asked him why difference he just looked at me and frowned and did not give me an explanation. He just adjusted the purchase contract. Finance was a very disappointing experience. More

OMG! !!!! I really love the atmosphere of the dealership. From Robyn, who helped schedule my appointment, to Nelson, who helped me with my vehicle purchase !!!! I really love the atmosphere of the dealership. From Robyn, who helped schedule my appointment, to Nelson, who helped me with my vehicle purchase. Nelson was very helpful, knowledgeable, and genuine, making the experience seamless and easy. He made sure all of my questions were answered and also made sure any issues that popped up during our discussion and test drive of my car were all taken care of before I left the dealership. If in the future I plan to buy another car, NELSON IS THE GOLD STANDARD to ask for, given his knowledge of the cars and his past experience of dealing with vehicle technical issues, his sense of humor, and making sure he can get you all the possible discounts that are possible. Thank you very much for helping with the process. More