Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Did not treated fairly get the run around when call the dealership big time at dealership big time at More

We went to look at a '22 Jeep Wrangler Sahara Unlimited on 8/10. We originally were scheduled to meet with Andrew who greeted us nicely right away but was still working with other customers. He was nice e on 8/10. We originally were scheduled to meet with Andrew who greeted us nicely right away but was still working with other customers. He was nice enough to recommend Shane Mallonee to work with us. Shane was super friendly and very knowledgeable about Jeeps. We felt like we were in good hands with Shane. Shane also was an advocate for us as we went back and forth on purchase price details with his management team, saving us $3K on the overall price plus was able to get us an extra $1,200 for our trade-in than was previously offered. Shane actively worked to make sure were were 100% happy with our new purchase and our experience. There was quite a lengthy delay between the final agreement on the deal and getting us thru their insurance department and eventually to the finance dept. It took about 5 hours beginning to end for the entire process to wrap-up. That being said, Chris Walker in finance was absolutely a real pro and made us feel comfortable from beginning to end. He was so nice and took a lot of time explaining everything and answering our questions. Aside from the lengthy delay described above, the only other area of concern was that early on, manager Rich walked over and told us he already had another customer interested in the same vehicle as it had just arrived that weekend and was getting a lot of attention. He also said the vehicle was certified per-owned. We felt as though, in the moment, there was a bait-and-switch situation starting. We explained that we knew the vehicle had been there for about two weeks as we had an appointment to see it the week before but had to change the appointment due to my work schedule changing. We also explained that the vehicle was not showing as certified on the website. Shane was able to advocate for us to have Arrigo drop the per-certification charge, although not without a small negotiation battle back and forth. In the end, Shane thanked us for our business and wished us well and Andrew was nice enough to walk us out to our new car. In all, I would definitely recommend Arrigo (specifically Shane, Andrew, & Chris) as a great place to buy your next vehicle. More

Jimmy Noel was friendly, professional and very knowledgable about vehicles available at the dealership including all the features each vehicle offered. He took the time to explain everything on th knowledgable about vehicles available at the dealership including all the features each vehicle offered. He took the time to explain everything on the complicated dash board computer. He made what could have been a very stressful situation of leasing a vehicle easy and exciting. He has answered our phone calls weeks after the original lease regarding any questions we have had about the vehicle and we highly recommend him and his supervisor! Jimmy should be receive and award for employee of the month and/or a raise. He was excellent and we recommend Arrigo to all of our friends and family now. More

Needed a new truck after my old one died. Eunique found me another truck that I Love and worked with on my budget. Eunique found me another truck that I Love and worked with on my budget. More

We didn’t get the deal we thought we would get. Have been a customer since 2005 and didn’t get a good deal. Said my trade in was in fair condition when it was in excellent condition. Then we were Have been a customer since 2005 and didn’t get a good deal. Said my trade in was in fair condition when it was in excellent condition. Then we were pressured to spend an additional $3,000 on your advantage plan when we did not want it and refused it. Making people spend that is not right. The only thing we liked was the truck. The truck was detailed poorly Outside was not detailed by hand. Rims and wheel well were not cleaned. Inside was not cleaned well either. Had to put gas in it when we left. Your extended warranty is way to much. More

They were clear and helpfull with me and with what i wanted. I hope i can keep in touch with them with all my needs for my new vehicule. wanted. I hope i can keep in touch with them with all my needs for my new vehicule. More

Great customer service Ryan was very helpful and knowledgable to help me find a truck within my budget I will recommend knowledgable to help me find a truck within my budget I will recommend More

Great experience from start to finish. I couldn’t be happier. Great team they have there. I couldn’t be happier. Great team they have there. More

Ryan was very attentive and helpful, understood exactly what I was looking for and went above and beyond! I would 100% recommend him to anyone looking to purchase a new vehicle! what I was looking for and went above and beyond! I would 100% recommend him to anyone looking to purchase a new vehicle! More

It was a very good experience , would definitely recommend the dealership to other people , good attention recommend the dealership to other people , good attention More