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3,559 Reviews of Arrigo CDJR Sawgrass - Service Center
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September 13, 2022
Andy handled my service appointment in a professional manner. He answered all my questions about work to be done on the next visit. Will defintely book with Andy again. manner. He answered all my questions about work to be done on the next visit. Will defintely book with Andy again. More
by paulamikenicole
Employees Worked With
Andy Hernandez
September 10, 2022
This dealership is great . Great customer service and the staff are very friendly and accommodating Great customer service and the staff are very friendly and accommodating More
by slogans-09-viscous
September 10, 2022
Yeri and the team have been amazing each and every time I bring the vehicle in. I still recall buying the vehicle on New Years Eve from this exact dealership. Good leadership gets the job done. Great leaders bring the vehicle in. I still recall buying the vehicle on New Years Eve from this exact dealership. Good leadership gets the job done. Great leadership sets the tone at the top and ensures everyone follows. Arriving Sawgrass Jeep continues to exceed our expectations. This is becoming more rare in todays environment. Thank you for putting customers first! More
by Benson Family
Employees Worked With
Eric Casa, Yardina Tupete
September 09, 2022
Scheduled an appointment for an oil change for 10:00 September 8th. I arrived on time and the outside service advisor advised I was next in line... fast forward 2 hours 15 minutes and my car still had September 8th. I arrived on time and the outside service advisor advised I was next in line... fast forward 2 hours 15 minutes and my car still had not had an oil change. They were waiting for the filter to be delivered. I kept getting the runaround from the Service rep. The first time I asked what the status of my car was since it was still not moved 1 hour into my wait, I was told the part should be "in the door any minute", 45 minutes later asking again he supposedly called the parts delivery company, "it will be here in 15 minutes", 30 minutes later asked again if the filter was delivered, "I'm calling them now" was the answer. At that point I was there for 2 hours 15 minutes for a simple oil change and my car was still just sitting in the queue. I advised forget it, I had wasted enough of my day off and left. Very bad service. I had bought my car there in December and they kept calling me to remind me that I got a free oil change with my purchase... This was the service I received. No thank you, I will never return there again and will advise people not to waste their time either. More
by Mel99
Employees Worked With
Alex Miniet, Chris Ayala
