Arrigo CDJR Sawgrass

I bought my certified pre-owned car on Dec. 27th, 2010. I bought my certified pre-owned car on Dec. 27th, 2010. I had some very specific requirments. One being price, under $10K, second-some warranty remai I bought my certified pre-owned car on Dec. 27th, 2010. I had some very specific requirments. One being price, under $10K, second-some warranty remaining, third-needed to fit my disabled husbands needs-tilt up wheel and ample drivers space. We had been out all day long visiting 5+ dealers, and had become discouraged. I had seen an internet ad for a car, and made my appt. for the last of the day. Sherry had responded promptly to my email and set the appt. From the moment we arrived, we felt like we were expected and welcomed with friendliness. Sherry was so efficient, informative and helpful, and treated us like family. Honestly, we felt we could have adopted her into our family. We were there hours, going back and forth with the Credit Union, papers, etc. Sherry stuck with us until the job was done. I have a stack of her business cards and will continue to sing her praises as well as the entire Arrigo operation. Keep up the good work...it is showing:) More

WAS GREETED BY MILOT UPON ENTERING THE SHOWROOM, TOLD HIM EXACTLY THE CAR WE WERE INTERESTED IN LOOKING AT, HE TOOK MY HUSBAND AND MYSELF TO THE 2ND FLOOR, WE SHOWED HIM THE MODEL WE WANTED AND RETURNED TO T EXACTLY THE CAR WE WERE INTERESTED IN LOOKING AT, HE TOOK MY HUSBAND AND MYSELF TO THE 2ND FLOOR, WE SHOWED HIM THE MODEL WE WANTED AND RETURNED TO THE SHOWROOM, TOLD HIM WE DID NOT WANT TO PLAY ANY GAMES, WHAT WE WANTED TO PAY, HE SPOKE TO THE SALE MANAGER AND THE DEAL WAS COMPLETE, WAITED TO SEE DRAGON IN FINANCE, HE WAS VERY PLEASENT AND FRIENDLY, ALL PAPER WORK COMPLETED IN TIMELY FASHION, SPOKE TO MAKE IN CUSTOMER RELATION SCHEDULE FIRST COMPLIMENTARY OIL CHANGE AND WE WERE PRESENTED WITH THE CLEAN DODGE NITRO. THE WHOLE PROCESS TOOK ABOUT 2 HOURS. THE EMPLOYEE AT THE DEALERSHIP MADE THE WHOLE PROCESS QUITE PLEASENT. WAS CALLED THE FOLLOWING DAY, BY THE SALES MANAGER TO THANK US FOR ARE PURCHASE More

The communication with the dealer ship was poor. The majority of the communication was conducted via email or text message. Dealership did not ask for all finance paperwork at once and then lost the pa majority of the communication was conducted via email or text message. Dealership did not ask for all finance paperwork at once and then lost the paperwork. I had to send my proof of residency 3 times, twice to the dealership and once to the finance company. I picked the car up on 03/05 after multiple emails and finally calling the dealership and leaving a message the car was finally registered on 03/23. They merely put my old plate on the new car. Thank you to Connie Biller for tracking down my paperwork and getting my car registered. My car did not have and still does not have a spare tire. Dealership said it was ordered and I have not heard anything back. I love the car but the dealership left a lot to be desired. More

I had a great experience at ARRIGO Sawgrass DCJ, from the moment I walked through the door until I drove away in my new Journey. ARRIGO Sawgrass should be proud of their team members. Mitch, my sale associat moment I walked through the door until I drove away in my new Journey. ARRIGO Sawgrass should be proud of their team members. Mitch, my sale associate, answered every question and showed me everything I wanted to see. He is a great asset to their team. John, another sales accociate, took me and my wife on a test drive is a good team member. Joe C the Finance person gave me great option that I'm very happy with. Mark who handed me the keys to my new SUV. The receptionist very friendly, and even John from the service department who accually met me as I walked up the day of the purchase and led me to where Mitch was. This experience was surprisingly awsome. More

I just wanted to say thanks to John Blattner for following up with me that day re: the Dodge Nitro Shock. John was very patient with my decision-making and for that reason I now enjoy driving my Do following up with me that day re: the Dodge Nitro Shock. John was very patient with my decision-making and for that reason I now enjoy driving my Dodge Nitro Shock! Thanks to Dragon for making the paper work a smooth transition process. Finally, Thank you Mark for your assistance in setting up my next service with Arrigo Sawgrass! Mrs. Dixon More

The overall experience at Arrigo was great, the entire sales team was very helful in getting me a new vehicle. They went out of their way to give my wife and myself a great customer experience. Albert Ben sales team was very helful in getting me a new vehicle. They went out of their way to give my wife and myself a great customer experience. Albert Benny MILOT AND MARK should be commended for giving great customer service. Anthony and Dolores D'Amico More

Dan Welsh was exceptionally helpful and hard-working in finding what I was looking for. He is extremely knowledgable and courteous. Definitely the best car buying experience I have ever had. He is the reas finding what I was looking for. He is extremely knowledgable and courteous. Definitely the best car buying experience I have ever had. He is the reason I chose Arrigo when there were many dealerships closer to where I live. He is surely an asset to Arrigo. More

I contacted Dan because my current lease was expiring. I had researched the vehicle that I wanted online. Dan and I spoke, he emailed me the paperwork, which I completed and emailed back. He picked up my had researched the vehicle that I wanted online. Dan and I spoke, he emailed me the paperwork, which I completed and emailed back. He picked up my Jeep in Palm Beach and brought it to the Tamarac store. I told him I was on a time crunch and he assured me that I would be in and out in less than 90 minutes. When I arrived at the dealership, my Jeep was washed, prepped and gassed up. All the paperwork was ready for me to sign. I was actually in and out in 45 minutes with excellent service. More

My daughter Jenny was around eleven years of age when we first discussed her buying a car upon obtaining her permanent license at sixteen. My wife and I offered to match whatever funds she saved towards the first discussed her buying a car upon obtaining her permanent license at sixteen. My wife and I offered to match whatever funds she saved towards the car. Between working at our properties doing apartment cleaning, lawn maintenance, working in our company, and allowance she managed to save $4,500.00. After discussion with my wife we decided that considering Jenny's grades, commitment to tennis, and her great attitude that buying a new Jeep Wrangler in exactly the color our daughter wanted was an option. This was a major decision in our family. After going to several dealerships we visited Arrigo Dodge in Tamarac, Florida, and found a whole different experience from the others. The moment we entered the dealship we felt the sincerity that comes from a family owned business that appreciates the money you are considering spending. Everyone we encoutered could not have been nicer and our salesman, Daniel Welsh, was very knowledgable about the vehicle we were considering. Dan was professional in his approach, knowledgeable about his product, and someone I can honestly say I would do business with again. We picked the car up on Christmas Eve and Dan was not there because he was spending time with his family but that did not matter. As Dan had promised the large balloons were in the back of the jeep and Robert came out to make sure that we were satisfied with the car before we drove it away. As a team I have never purchased a car in any dealership where there was such a focused commitment by everyone to customer satisfaction. The car was clean and between Daniel Welsh and Robert we understood exactly what we had purchased. Christmas morning when my daughter opened that box with the key and took a minute to figure out "where there is a key, there must be a car" will always be one of my fondest memories. I feel good about the way I was treated by Arrigo Dodge and making my purchase there. I wish them the greatest success in 2011! More

I gave this rating because of the sales person we worked with. He seemed to be very honest and knew all about Chrysler cars and answered all the questions we had. The show room is very nice and all of the with. He seemed to be very honest and knew all about Chrysler cars and answered all the questions we had. The show room is very nice and all of the people we came in contact with were very friendly. More