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Arnold Chevrolet - Service Center

West Babylon, NY

4.8
339 Reviews

339 Reviews of Arnold Chevrolet - Service Center

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October 02, 2024

Every visit is quick and informative. Each person in service is ready to answer any question that leads to a solution More

by GOLUBCHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lew Mittleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Arnold Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your visits to Arnold Chevrolet Buick have been quick and informative. Our team takes pride in providing excellent service and being available to answer your questions. We look forward to seeing you again! - The Arnold Chevrolet Buick Team

October 02, 2024

Excellent service as always. Knowledgeable & courteous & professional as always. They are a credit to the dealership. More

by NANAPAMARSH75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lew Mittleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Arnold Chevrolet responded

Thank you so much for your kind words! We truly appreciate your positive feedback about our knowledgeable and courteous team at Arnold Chevrolet Buick. It's always our goal to provide excellent service, and we’re thrilled to hear that we met your expectations. We look forward to assisting you again in the future! - The Arnold Chevrolet Buick Team

October 02, 2024

Very courteous and efficient staff. Wait time for repairs was given correctly. Will return in the future. More

by JLEVINE1702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Locascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Arnold Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Arnold Chevrolet Buick to be courteous and efficient and that your wait time for repairs was accurately communicated. We look forward to serving you again in the future! - The Arnold Chevrolet Buick Team

October 02, 2024

Appointment was for air bag recall. Understand that it was an involved job but found that there was oil stains on the passenger side front seat. Seats should have been covered. Also ste More

by thea_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales.
Oct 04, 2024 -

Arnold Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil stains on the seats and the condition of the steering wheel after your airbag recall appointment. Your feedback is valuable, and we appreciate you bringing this to our attention. We strive to maintain high standards at Arnold Chevrolet Buick, and it seems we fell short during your visit. Please feel free to contact us directly so we can address the airbag alarm issue and discuss how we can better serve you. We look forward to the opportunity to improve your experience. - The Arnold Chevrolet Buick Team

September 28, 2024

Horrible customer service and they do not care about their customers. Waited almost a month for a part to fix my steering wheel. More

by TJRMOMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ozzie Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Arnold Chevrolet responded

Thank you for sharing your experience with us. We understand that waiting almost a month for a part to fix your steering wheel is frustrating, and we appreciate your feedback. We want to ensure our customers receive the best service possible at Arnold Chevrolet Buick. Please feel free to reach out to us directly so we can discuss this further and work towards a solution. - The Arnold Chevrolet Buick Team

September 28, 2024

Arnold is a great dealership. They did a wonderful job relaxing the vehicle which was under warranty. Ron Wood the salesman was very helpful also. He is professional and knowle More

by THE4SEAS1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Arnold Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Arnold Chevrolet Buick and that Ron was able to assist you so effectively. Your satisfaction means a lot to us. We hope to see you again soon and appreciate you recommending us! - The Arnold Chevrolet Buick Team

September 28, 2024

Rich, the service manager went above and beyond kept me in the loop was going on with the car. He got me back my car earlier than expected. Great job. More

by MKIERNA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Sep 30, 2024 -

Arnold Chevrolet responded

Thank you for your wonderful review of Arnold Chevrolet Buick! We appreciate your kind words about our service manager, who goes above and beyond to ensure our customers are well-informed. We’re glad to hear you received your car earlier than expected. We look forward to seeing you again! - The Arnold Chevrolet Buick Team

September 27, 2024

Good customer serVice - quick efficient well spoken staff friendly customer service I feel comfortable going to the dealer for my oil changes More

by LISAFACEARTIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy that helped me
Sep 30, 2024 -

Arnold Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and the customer service experience at Arnold Chevrolet Buick. It's great to hear that you feel comfortable coming to us for your oil changes. We look forward to welcoming you back for your next visit! - The Arnold Chevrolet Buick Team

September 27, 2024

They are great people to deal with Customer always comes first with Your needs taken care of More

by kdistler11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Arnold Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about our team at Arnold Chevrolet Buick. It's great to hear that we were able to meet your needs and prioritize your experience. We look forward to serving you again in the future! - The Arnold Chevrolet Buick Team

September 23, 2024

Christopher Hill is amazing. He has helped me multiple times with my two Traverses and has always been informative, helpful and knowledgeable. More

by Dara G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Arnold Chevrolet responded

Thank you, Dara! We truly appreciate your kind words about Christopher and your experience with your two Traverses at Arnold Chevrolet Buick. It's fantastic to hear that he has been informative, helpful, and knowledgeable. We look forward to assisting you again in the future! - The Arnold Chevrolet Buick Team

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