Arnold Chevrolet - Service Center

Great service, very personal and professional. Always gives the best each time I have been to Arnold Chevrolet. Always gives the best each time I have been to Arnold Chevrolet. More

Service at the dealership is top notch from the service guys to the mechanics always doing the best job guys to the mechanics always doing the best job More

I Always receive excellent service. Employees are professional and knowledgeable and take the time to listen. Employees are professional and knowledgeable and take the time to listen. More

It was great experience UNTIL I brought my Tahoe in toward the end of its warrantee, still in warrantee though. I advised the service staff the transmission was slipping. After checking it out they t toward the end of its warrantee, still in warrantee though. I advised the service staff the transmission was slipping. After checking it out they told me they took it for a ride, and they couldn't recreate the problem. They then looked at my transmission and told me it was fine. Now, we are out of warrantee and the slipping transmission I companied about never went away and is now a major problem. I called to discuss when them and they told me I REFUSED SERVICE. Which admits they knew it was a problem... Now tell me, do you think I would have refused service??? NOOOOOOO.!!! Nobody in this country would refuse service to a slipping transmission under warrantee! They lied to my face and had the nerve to tell me I refused service!! I am appalled. They probably thought it's not bad yet, lets tell her its fine and it will crash out of warrantee. I will never buy from Arnold Chevrolet ever again and have been warning everybody I know never to buy Cars from them. 1 star is a star too many. This was completely unacceptable! PS....Oh and they gave me GM's # to speak with and they have been jerking us around. I will try another manufacturer make going forward as GM lost their -"Built Strong" mojo!! More

Excellent service Excellent staff Beautiful waiting area very clean Excellent service repair time Keep up the good work Staff should be rewarded area very clean Excellent service repair time Keep up the good work Staff should be rewarded More

Your service tech demanded that I leave my car and arrange to be dropped off and return once service is completed. I told the tech exactly what was wrong, my Evporated Fuel Pump needed servicing. I li arrange to be dropped off and return once service is completed. I told the tech exactly what was wrong, my Evporated Fuel Pump needed servicing. I live more than 20 miles away. So I took my car to another dealership and they replaced the pump in one hour time, I waited for my car so I cancelled my appt with Arnold and I will no longer deal with Arnold Buick. More

Not told when I made appointment how long update would take or explained what computer update did take or explained what computer update did More

It was good It was good It was good It was good It was good good More

Got the car done in a timely fashion guy on the phone was easy to deal with was easy to deal with More

Great service and great people. Always very help and nice to customers. I have been going to Arnold for many years Always very help and nice to customers. I have been going to Arnold for many years More