Arnold Chevrolet Buick

I Always receive excellent service. Employees are professional and knowledgeable and take the time to listen. Employees are professional and knowledgeable and take the time to listen. More

Excellent service Excellent staff Beautiful waiting area very clean Excellent service repair time Keep up the good work Staff should be rewarded area very clean Excellent service repair time Keep up the good work Staff should be rewarded More

It was great experience UNTIL I brought my Tahoe in toward the end of its warrantee, still in warrantee though. I advised the service staff the transmission was slipping. After checking it out they t toward the end of its warrantee, still in warrantee though. I advised the service staff the transmission was slipping. After checking it out they told me they took it for a ride, and they couldn't recreate the problem. They then looked at my transmission and told me it was fine. Now, we are out of warrantee and the slipping transmission I companied about never went away and is now a major problem. I called to discuss when them and they told me I REFUSED SERVICE. Which admits they knew it was a problem... Now tell me, do you think I would have refused service??? NOOOOOOO.!!! Nobody in this country would refuse service to a slipping transmission under warrantee! They lied to my face and had the nerve to tell me I refused service!! I am appalled. They probably thought it's not bad yet, lets tell her its fine and it will crash out of warrantee. I will never buy from Arnold Chevrolet ever again and have been warning everybody I know never to buy Cars from them. 1 star is a star too many. This was completely unacceptable! PS....Oh and they gave me GM's # to speak with and they have been jerking us around. I will try another manufacturer make going forward as GM lost their -"Built Strong" mojo!! More

John was absolutely wonderful to work with. I love my new equinox and was so happy to have John as my salesman because it made everything so smooth. I love my new equinox and was so happy to have John as my salesman because it made everything so smooth. More

Not told when I made appointment how long update would take or explained what computer update did take or explained what computer update did More

Second car purchased from John he is a real gentleman. Millenium was far more aggressive and cheaper but John earned my business. Millenium was far more aggressive and cheaper but John earned my business. More

It was good It was good It was good It was good It was good good More

Your service tech demanded that I leave my car and arrange to be dropped off and return once service is completed. I told the tech exactly what was wrong, my Evporated Fuel Pump needed servicing. I li arrange to be dropped off and return once service is completed. I told the tech exactly what was wrong, my Evporated Fuel Pump needed servicing. I live more than 20 miles away. So I took my car to another dealership and they replaced the pump in one hour time, I waited for my car so I cancelled my appt with Arnold and I will no longer deal with Arnold Buick. More

Got the car done in a timely fashion guy on the phone was easy to deal with was easy to deal with More

Very professional, honest and courteous. He breaks everything down so simple. You will feel like family there. He breaks everything down so simple. You will feel like family there. More