Armory Chrysler Jeep Dodge Ram FIAT of Albany

Thank you Mike! Mike was absolutely fantastic! He did everything he could to give me everything i wanted, from the minute i walked through the doors! Thanks for al Mike was absolutely fantastic! He did everything he could to give me everything i wanted, from the minute i walked through the doors! Thanks for all the help Mike. More

Thank you Jerome, enjoying the Jeep I just wanted to express my thanks to Jerome Rucker on the new Jeep Compass that I leased. I am sorry for making you work so hard because I was so fu I just wanted to express my thanks to Jerome Rucker on the new Jeep Compass that I leased. I am sorry for making you work so hard because I was so fussy.But Jerrome went out of his way to make sure I got all the features I wanted. and I wanted to tell you I am very please with it and I am sure I will enjoy it until my next lease. And I will be sure to see you again when my lease is up.Thank you again Jerome. Have a great day. More

Great Experience! Great Crew! I know it's not typical to buy a Chevy from a Chrysler dealership but they had the truck I was looking for. I had a set monthly price that I did not w I know it's not typical to buy a Chevy from a Chrysler dealership but they had the truck I was looking for. I had a set monthly price that I did not want to go over and they worked with me to get me the plan I needed. Im not a fan of making large purchases and never trust sales reps but Michael Dougherty made the transaction painless! More

EXCEPTIONAL CUSTOMER SERVICE Thank you Danielle for the excellent customer service.that you provide. I spend a lot of time bringing in our fleet for recalls and you make it so Thank you Danielle for the excellent customer service.that you provide. I spend a lot of time bringing in our fleet for recalls and you make it so easy! More

Highly recommend Harry Roselan!! Amazing experience purchasing my 2016 Jeep Cherokee at Amory Chrysler Jeep. Harry is very helpful, accommodating and gets the job done. I would defini Amazing experience purchasing my 2016 Jeep Cherokee at Amory Chrysler Jeep. Harry is very helpful, accommodating and gets the job done. I would definitely recommend working with him! More

Service July 11, 2018 Armory is always the best. New service person checked me in, and that was a bit slow, but hopefully she will learn on the job. Work was done in under Armory is always the best. New service person checked me in, and that was a bit slow, but hopefully she will learn on the job. Work was done in under 2 hours and I found a comfortable place to wait away from the TV in the otherwise very comfortable customer lounge. Everyone is friendly and pleasant. Perhaps I've spent too much time there over the years. My single complaint is my disappointment to note that you had changed your practice of providing donuts and hard rolls to waiting customers and have substituted some kind of wrapped pastry. Perhaps I should thank you since the pastry was not the temptation thar a buttered hard roll has been in the past. More

Collision replaced door on my Fiat 500 I took my Fiat 500 to Collision after the driver's side door was hit by a Jeep Liberty as I was parked in a large lot. The manager was very helpful ge I took my Fiat 500 to Collision after the driver's side door was hit by a Jeep Liberty as I was parked in a large lot. The manager was very helpful getting everything settled with the insurance adjuster. It took two weeks for everything to be completed. I wasn't completely pleased with the replacement job, but Collision responded to my concerns and so picked up the car with no concerns. More

Poor customer service in the Service Department! Had my truck towed there Wednesday (Holiday). They couldn't look at it until Friday and it needed a part delivered. Gave the OK and they said it shoul Had my truck towed there Wednesday (Holiday). They couldn't look at it until Friday and it needed a part delivered. Gave the OK and they said it should be done by end of day. It wasn't. Received a call saying they would wrap it up on Monday. They didn't. Received a call on Monday saying the part they replaced for $530 didn't fix the issue and they needed to try something else. When I went to pick up the truck on Tuesday, there were at least 6 service reps behind the counter and not one of them acknowledged my presence for more than 5 minutes as I stood in front of them. More

Crazy long wait for a simple oil change So I was told for an oil change (all I needed) no appointment was necessary and I could use the fast lane. I can in at 9 am on a Saturday and there wa So I was told for an oil change (all I needed) no appointment was necessary and I could use the fast lane. I can in at 9 am on a Saturday and there was no wait. The service manager created invoice for 70.00. When I said I had the free oil change package he re rang it up and then told me that for standard oil changes you didn’t keep that in stock and I would have to wait and hour or two. My simple oil change in your fast lane cost me two hours of my life. Shame on you. More

Very Happy Armory was a pleasure to work with and I am very happy with my purchase! They made it a very easy and hassle free experience. Armory was a pleasure to work with and I am very happy with my purchase! They made it a very easy and hassle free experience. More