Armory Chrysler Jeep Dodge Ram FIAT of Albany

Up front. Knowledgeable. Clean professional looking showroom and service area. Peter, my sales rep, went the extra mile to make the process easy. Knowledgeable. Clean professional looking showroom and service area. Peter, my sales rep, went the extra mile to make the process easy. More

If I could give them ZERO stars I would they are absolutely the worst dealership I ever dealt with including other brand cars and trucks aswell. Brought my car in only because I broke down and they absolutely the worst dealership I ever dealt with including other brand cars and trucks aswell. Brought my car in only because I broke down and they were the closest and I am from another area. They were full of lies and xx took a week to get to my vehicle and supposedly diagnosis the problem. I asked alot of questions and there answers never matched. When I finally got my truck back I drove out of there got to where I was staying parked it and the next day it would not start again. When I called them back on Saturday I was told someone would get back to me and that call never came. I had to wait till Monday before I got the service mgr on the phone and he was very rude and arrogant. Basically said why would you want to bring it back here if your not happy with us? Told him I would contact corp about my problem and he said go ahead you want the number with his I dont give s#!% attitude. I would love to see him fired. Anyway I have to take it elsewhere to a more professional dealership who actually did a video on my diagnosis showing the problem that Amory could not find! DONT USE THESE GUYS IF YOU HAVE A CHOICE. More

Patient, kind, customer-friendly, cognizant of senior-citizen status, leaves no stones unturned and compassionate. senior-citizen status, leaves no stones unturned and compassionate. More

Everyone I encountered was so nice and helpful. They made the process so easy and enjoyable. They made the process so easy and enjoyable. More

Carolyn was kind, fast, and efficient. The general manager made the purchase fast and easy by giving the ” all in “ price up front without any need for haggling. The dealership is bright a The general manager made the purchase fast and easy by giving the ” all in “ price up front without any need for haggling. The dealership is bright and clean. More

I have been going to this dealership for several years and I keep going back because the service is always great. The service department is fabulous and they always try their best to get my car done as q and I keep going back because the service is always great. The service department is fabulous and they always try their best to get my car done as quickly as possible. More

The dealership is good,but they gave me back the car with out all the work being done.So I had to take the time again to come there and get it finished. Over all I'll still give you a 9. with out all the work being done.So I had to take the time again to come there and get it finished. Over all I'll still give you a 9. More

Horrible experiences for me and my family. They never answer the phone, they don't do the work even when you have an appointment and they tell you when your vehicle will be done. It never is. They never answer the phone, they don't do the work even when you have an appointment and they tell you when your vehicle will be done. It never is. They busted the exhaust system on my son's Jeep when it was in for the rear differential and then wouldn't give him a loaner car even though he told them he was leaving for a family vacation the next day. My family and I will never buy another vehicle from them and I am going to a different dealership for my oil changes and all other services. Very bad experiences and the Management just doesn't care. More

The gentleman at service was great but I had to go to dealer in person to talk to anyone, after making several attempts to call. The dealership and service does.not pick up the phone. This occurred seve dealer in person to talk to anyone, after making several attempts to call. The dealership and service does.not pick up the phone. This occurred several times over several days. If there was a local dealer option I would not go back to this dealer. More

Your dealar was good and nice . Appreach your dealar so very good for yor work Appreach your dealar so very good for yor work More