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Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
841 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
By Type
Showing 841 reviews
May 08, 2018
friendly fast ,friendly . and nice waiting room with coffee, Danish water etc. all employee's see very pleasant , and willing to work with you. great experien fast ,friendly . and nice waiting room with coffee, Danish water etc. all employee's see very pleasant , and willing to work with you. great experience. More
by williamdesoto
Verified CustomerEmployees Worked With
Paul Cassala, Marlon Hardie, A.J. Erschen, Danielle Sagendorph
Helpful May 07, 2018
Excellent service The repaired all the issues the first time and made sure that I had a loaner car was not inconvenienced. Service staff was super friendly and made it The repaired all the issues the first time and made sure that I had a loaner car was not inconvenienced. Service staff was super friendly and made it a enjoyable experience. More
by platinumplg
Employees Worked With
A.J. Erschen, Rachel Benoit, Danielle Sagendorph
May 07, 2018
Fantastic service They know me by name, give excellent service in a timely manner, keep me informed as to how things are going 😊 My husband and I have bought about 8 They know me by name, give excellent service in a timely manner, keep me informed as to how things are going 😊 My husband and I have bought about 8 Jeeps from Armory, and had them serviced there, so I feel that speaks volumes, we’re very satisfied customers!! More
by VICTORIAMILLER876
Employees Worked With
Harry Roselan, Paul Cassala, Marlon Hardie, Tom Harpster
May 07, 2018
Servic Paul knew who i was as soon as i pulled in. AJ always knows who I am and asks about my work. I am not a number in a computer or random name. Iam a rea Paul knew who i was as soon as i pulled in. AJ always knows who I am and asks about my work. I am not a number in a computer or random name. Iam a real person. More
by AMYABC2
Employees Worked With
Paul Cassala, A.J. Erschen
May 06, 2018
Service Went in to get air in the tires and one went flat, had to have a new sensor which was put in in an efficient manor. Went in to get air in the tires and one went flat, had to have a new sensor which was put in in an efficient manor. More
by MARTONEE
Employees Worked With
Paul Cassala
May 04, 2018
Fantastic Always the best. They were prompt, courteous and flexible. The addressed the problem and fixed it in a timely and satisfactory matter. Thanks for t Always the best. They were prompt, courteous and flexible. The addressed the problem and fixed it in a timely and satisfactory matter. Thanks for the great service. More
by peter_okeeffe
Employees Worked With
Marlon Hardie
May 03, 2018
My visit Nice atmosphere, friendly and courteous people. Well staffed and knowledgeable, willing to help in any way. Although the process took longer than I an Nice atmosphere, friendly and courteous people. Well staffed and knowledgeable, willing to help in any way. Although the process took longer than I anticipated, but that may just be the nature of the business. I would recommend this dealership and to work with Carolyn H, she was excellent! More
by joep555
May 03, 2018
professional, polite and effective The dealership was professional respectful, helpful and kept their word on what they could do and when they could do it. I will be returning for serv The dealership was professional respectful, helpful and kept their word on what they could do and when they could do it. I will be returning for service in the future. Thank you. More
by al.relation
Employees Worked With
Tom Harpster
May 02, 2018
Service to sales Went in for an emergency service and dealt with Paul who was very helpful and friendly. While waiting I looked in to new Jeeps. Mike went over several Went in for an emergency service and dealt with Paul who was very helpful and friendly. While waiting I looked in to new Jeeps. Mike went over several options with me and I never felt pressure. I expressed my concern about the high monthly payment for the vehicle I was interested in and did he research to find a more affordable Jeep with the options I was looking for. We found a winner, and Mike is a winner too! All who I dealt with during my service and buying process were helpful, friendly and they all work together well as a team. Highly recommend! More
by Jess
Employees Worked With
Paul Cassala, Bob Tellone, Michael Dougherty
May 02, 2018
Traded in Jeep for new Jeep I traded in my older Jeep Compass for the new 2018 model. Mike was great to work with. He had previously walked around the lot with my father before I I traded in my older Jeep Compass for the new 2018 model. Mike was great to work with. He had previously walked around the lot with my father before I was able to make it over. He was extremely helpful and easy to talk to. He has since followed up to make sure everything was workin four ok which I really appreciated. More
by BENJAMIN.BOBER
Employees Worked With
Michael Dougherty, Mike Crowley
