Armory Chrysler Jeep Dodge Ram FIAT of Albany

Outstanding Car Buying Experience Ray (online rep) and Carolyn (sales rep) were absolutely fantastic and were both genuinely friendly and helpful. They make Armory shine. The dealersh Ray (online rep) and Carolyn (sales rep) were absolutely fantastic and were both genuinely friendly and helpful. They make Armory shine. The dealership gave me a very reasonable trade in value and as a cash customer, the transaction was a breeze! More

Great Service Armory's a great place to have your Chrysler, Dodge, Jeep vehicle serviced. They are professionals who know what they are doing and accomplish it at Armory's a great place to have your Chrysler, Dodge, Jeep vehicle serviced. They are professionals who know what they are doing and accomplish it at fair prices. Service Manager-Tom Harpster is the best there is. More

Great, friendly service always Marlon and everyone at Armory Garage have taken good care of my three Jeeps and my wife's three Jeeps over the years. They are friendly and excellent. Marlon and everyone at Armory Garage have taken good care of my three Jeeps and my wife's three Jeeps over the years. They are friendly and excellent. More

Recall Set up an appointment to perform 2 recalls. Only had the parts needed to complete 1, after I made the appointment for both. Very disappointed. Set up an appointment to perform 2 recalls. Only had the parts needed to complete 1, after I made the appointment for both. Very disappointed. More

Collision repair Could not have been happier with the repairs to my car. It looked brand new and they even washed it and vacuumed the interior!!! Would use the body s Could not have been happier with the repairs to my car. It looked brand new and they even washed it and vacuumed the interior!!! Would use the body shop again, if needed More

Great! Very qualified people in service department! Communications are also great, with call to cell with update! Vehicle was ready when it was needed back! Very qualified people in service department! Communications are also great, with call to cell with update! Vehicle was ready when it was needed back! Ron Vaughn More

Good Service Good fast service. Very comfy waiting area with lots of amenities. Free car wash. Friendly staff, very helpful, explain all work items, reasonable pr Good fast service. Very comfy waiting area with lots of amenities. Free car wash. Friendly staff, very helpful, explain all work items, reasonable prices for a dealership. More

Horrific first experience with this service dept Called days in advance to set up an appointment for a service engine light phone was pleasant. As I explained to the service advisor I would need tra Called days in advance to set up an appointment for a service engine light phone was pleasant. As I explained to the service advisor I would need transportation to and from the garage. Advisor then advised me that I had rental ins and would have a rental waiting for me on my arrival. The morning of my appointment waited 15 minutes before anyone helped me then after another 15-20 mins was informed that I would have to reschedule my appointment because there was no vehicle for me to take to work and back. Very disappointed with my first experience at that service appointment. I myself have 17 years of work experience in a car dealership to me that was one of the worst customer experiences I have witnessed. The advisor had nothing to say to me no apology no looking further into what could be done for me at that time. And I ended up being a half hour late to work and lost money. Thanks to my Salesperson Bill M for trying to help out all he could. Not very good customer service at all. The service mgr. did try reaching out me several times playing phone tag but honestly not really sure I want to go back. More

Best for My Charger any time I need them. Friendly and informed, the only dealership I trust my car to be worked on. The service is great, they let you know exactly what is needed, how long it Friendly and informed, the only dealership I trust my car to be worked on. The service is great, they let you know exactly what is needed, how long it will take, and the price. No pressure, just straight forward facts and give you time to make any choice. Like the coffee too in the lounge, comfortable couches, no tacky office chairs in this lounge! More

Amazingly Helpful and Kind Everyone there - from the parts guy to the shuttle driver - was friendly and helpful. After being treated like crap by another large local dealer, it Everyone there - from the parts guy to the shuttle driver - was friendly and helpful. After being treated like crap by another large local dealer, it felt amazing to be treated like a valued customer. I'll be buying my next Jeep from you. More