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Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
845 Reviews
Arriving in style isn't just an option. It's a necessity. And substance? We've got plenty. Every Chrysler, Dodge and Jeep®Certified Pre-Owned Vehicle (CPOV) has to pass our stringent certification process guaranteeing that only the finest late-model vehicles get certified. And every vehicle undergoes a rigorous 125 point inspection and a thorough reconditioning process using Authentic Mopar Parts. Add to that a 3-Month/3,000 Mile Maximum Care® Limited Warranty,(1) a factory-backed 6-Year/80,000-Mile Powertrain Limited Warranty,(2) 24-Hour Towing and Roadside Assistance,(3) Car Rental Allowance(4) and CARFAX® Vehicle History Report, free 3-month subscription to SIRIUS Satellie Radio(5) and you don't have just any used vehicle, you've got one that's Certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
By Type
Showing 844 reviews
Verified Customer
Helpful April 26, 2024
They were very easy to deal with. The only issue I have is that they replaced the rear brakes but did not reset the warning lights that the brakes needed replacing. The vehicle was The only issue I have is that they replaced the rear brakes but did not reset the warning lights that the brakes needed replacing. The vehicle was as clean as if it were brand new,nice job on that! I’m still waiting on a service advisor call to take care of the brakes need service. More
by SUPERDAD9641
Employees Worked With
April 26, 2024
The worst service I had ever. Marlon gave me attitude when I waiting months for my trucks and got it bad and I have problem with my staring And it was brand new when I brought it Marlon gave me attitude when I waiting months for my trucks and got it bad and I have problem with my staring And it was brand new when I brought it in. He told me if not my phone my truck has problem and I should know that already and basically told my truck was a piece of xxxx. I never bring it back there. I was disappoint when u told me something and it was something else More
by frederickderek815
Employees Worked With
Marlon
April 26, 2024
Went in for oil change and recall repair. When I got the Jeep back the change oil light was still on and the check engine light was on. I’ve called six times over two days to get an appointme When I got the Jeep back the change oil light was still on and the check engine light was on. I’ve called six times over two days to get an appointment. No success so far More
by duncan
Employees Worked With
None
April 25, 2024
Overall they have nice people but the service and amount of times you have to go for the same unresolved issues and pay diagnostic fees are horrible of times you have to go for the same unresolved issues and pay diagnostic fees are horrible More
by ALICIADRIVERA18
Employees Worked With
Lisa customer service
April 25, 2024
I’ve had my ups and downs with armory as a whole but Brian has always worked with me to get things done promptly and fairly. Brian has always worked with me to get things done promptly and fairly. More
by TOMREAY821
Employees Worked With
April 25, 2024
It was my first time taking my new lease car for an oil change. They forgot to reset the oil change that I just had. I called them to walk we thru it & still isn’t done. I live too far away to come back change. They forgot to reset the oil change that I just had. I called them to walk we thru it & still isn’t done. I live too far away to come back More
by SRINEHART232
Employees Worked With
None of the above
April 25, 2024
Great crew of professionals working here, and most have a long tenure with Armory. They are very attentive and care about your vehicle and experience. They also are priced fairly. I recommend this service long tenure with Armory. They are very attentive and care about your vehicle and experience. They also are priced fairly. I recommend this service location! More
by gregory.demarco
Employees Worked With
Paul, Marlon, AJ
