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Arlington Toyota

Palatine, IL

2.8
442 Reviews

2095 North Rand Road

Palatine, IL

60074

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Showing 442 reviews

July 12, 2019

I'm glad to big deal with this guys! bought a used car in this Dealership Toyota Arlington! I was satisfied with the quality of service as a client, a large assortment of cool cars! My More

by Carguy2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova, Eddie Acosta
Jul 13, 2019 -

Arlington Toyota responded

Roman, Thank you for taking the time to write a review! We are very happy to hear Olga and Eddie went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback and We look forward to taking care of any of your auto needs in the future, Enjoy your new ride!

July 05, 2019

Olga was great! We went here for my dad to get his new car. Olga Rusnicova was amazing! She made us feel so welcomed and our process was so smooth. She spent time wit More

by RakxxxxaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova
Jul 05, 2019 -

Arlington Toyota responded

You're so welcome! We will be sure to pass along your compliments to Olga. She's a valued member of our team, so we are pleased to hear that she provided such an excellent experience for you both. Congratulations to your dad on his purchase; you both are welcome back at any time.

July 05, 2019

Here to buy a car for my father Me and my father were here to get a car for my dad. When we walked in, we met a very friendly, open minded lady named Olga Rusnicova. She is a very gr More

by Kprajapati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova
Jul 05, 2019 -

Arlington Toyota responded

You're so welcome! We will be sure to pass along your compliments to Olga. We are pleased to hear that she listened and made you feel at home. Congratulations to your dad on his purchase; you both are welcome back at any time.

June 25, 2019

First car buying experience I was a little nervous about buying my first “real” car Olga made the experience very pain free. She was super informative and empathetic, and well ve More

by Mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova, Matthew Tabatabai
Jun 25, 2019 -

Arlington Toyota responded

Thank you for the great review! We are happy to hear that Olga and Matt made your visit go so smoothly. We truly appreciate your recommendation as well. Please come back at any time!

June 15, 2019

Friendly Salespeople Finding the car I wanted was relatively easy. The saleswoman Olga was friendly and did a great job of explaining everything from start to finish. More

by Alex1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova
Jun 15, 2019 -

Arlington Toyota responded

We are so glad we could help you, Alex! Thanks for sharing and congratulations on your car. We hope you enjoy driving it and please let us or Olga know if we can do anything else for you. We are here to help.

June 03, 2019

Beware of Internet Offers! If car shopping, beware when receiving internet offers from Arlington Toyota! I received an offer for a 2019 RAV 4 Hybrid Limited that said, "The vehi More

by dlasch57
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Lozano
Jun 03, 2019 -

Arlington Toyota responded

Hello, I regret to learn you felt disappointed we were unable to accept a deposit and hold a vehicle for you. Your concerns are important to me and I would truly appreciate the opportunity to address any miscommunication about the vehicle's availability. Please reach out to me when you have the time to discuss further. I hope to turn around your experience. Best, John Pitchford Customer Relations Team jpitchford@toyotaarlington.com

May 25, 2019

Toyota Thank you, Olga for help with the choice, and with car loans. Olga helped with the choice of equipment. The car, by the way, I liked immediately both More

by Ksenia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova
May 13, 2019

2018 Rav4 bought from Gabe Great guy. Helped me understand everything about my new car. Overall experience was excellent with him I recommend him to anyone looking for a new o More

by Janice11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Nahhas
May 13, 2019 -

Arlington Toyota responded

Hi Janice11, thank you for the great review! We are so happy to know you had a positive experience with our team. We appreciate your business and hope to see you in the future!

May 13, 2019

Happy customer Very happy customer!!!! I got my mazda cx-5 from Olga with very great discount and enjoy this car at this moment!!! Thanks Arlington Toyota for great More

by Alexxxandroid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova
May 14, 2019 -

Arlington Toyota responded

Thank you for choosing us for your buying experience! It was a pleasure working with you. We wish you many happy miles in your new Mazda CX-5!

May 11, 2019

Rita Rocks! My sales person, Rita, was great to work with. Very helpful, informative and patient. I went to the dealership on 2 different days and she was very pa More

by Camry from Rita
Price
Recommend Dealer
Yes
Employees Worked With
Rita Toledano
May 12, 2019 -

Arlington Toyota responded

Thank you for the great review! We will be sure to thank Rita for providing you with patient and informative service during your car-buying experience. If you have any other feedback to provide, please feel free to reach out to us. We look forward to working with you again!

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