Arlington Toyota

Had an excellent experience buying from out of state. Procured the vehicle before it arrived at the dealership and was not surprised with any hidden markup. Overall a great sales experience. Procured the vehicle before it arrived at the dealership and was not surprised with any hidden markup. Overall a great sales experience. More

We had a very disappointing experience with Arlington Toyota. We were looking for a Rav4 hybrid and went to 3 dealership before this one. Sales person Tim called me and said they were getting a Rav4 Hy Toyota. We were looking for a Rav4 hybrid and went to 3 dealership before this one. Sales person Tim called me and said they were getting a Rav4 Hybrid in today, I said oh that's great I want it, can I give you a deposit? He said no its on its way and not here yet, why don't you call back later today and this was a noon April 27th 2026. So I called at 4pm same day and Tim said it was a hour away. So I made an appointment and drove over to find out that Tim was already gone for the day and some lady salesperson informed me that it came in and was just sold to another person. This felt like a complete lack of communication and respect for my time. If a vehicle cant be held, that should be clearly stated upfront instead of having a customer come in under the impression it's available. I hope management addresses how this situation happened so this doesn't happen to others. I'm now the proud owner of a 2026 Hyundai Tucon Hybrid Limited. More

RUN! Sold us a "gold certified vehicle" and even drove it to a mechanic for a used car inspection for us. Couple weeks later it's making noises so I take Sold us a "gold certified vehicle" and even drove it to a mechanic for a used car inspection for us. Couple weeks later it's making noises so I take it to my local Toyota service. Surprise! No warranty was ever entered, no two years of maintenance, nothing. Call Arlington and the sales guy says we didn't buy a warranty. Um...no, we bought a certified gold vehicle. It was supposed to come with a warranty. I declined all ADDITIONAL warranties but why would I decline something it comes with? Oh, and that 160 point inspection they waved at us during the sale? No one can find it. I'm guessing they are all having a few good laughs with that mechanic who did the used car inspection we paid for. Bottom line, look elsewhere. Nothing but lies and deception at Arlington Toyota. More

This was my very first time financing a car. The agreeing price was $27,089, then they added all kind of funny, fishy fees and charges for a total of over $41,000. Their sakes practices are very The agreeing price was $27,089, then they added all kind of funny, fishy fees and charges for a total of over $41,000. Their sakes practices are very manipulative, deceiving and intimidating. They took advantage of my inexperience buying a car. At one point I was literally pushed by the sale woman into the office of two different man and left alone in there where I was literally intimidated and forced to buy very expensive extra maintenance. I am looking for a lawyer to fike alaw suit for mental stress and deceiving, manipulative practices. SAVE YOTRSELF LITS OF HEADACHES AND GO TO ANOTHER DEALERSHIP!!!! More

Went in for a recall and had some other issues with cat that was able to be resolved that day. Service was excellent and the staff were very courteous. Will definitely continue my service with this dealers that was able to be resolved that day. Service was excellent and the staff were very courteous. Will definitely continue my service with this dealership. Jac B. More

The salesman who helped me told me to purchase a car from another dealership. Never heard these words from a car salesman before. There seems to be multiple sales reps who have no idea how to handle the pape another dealership. Never heard these words from a car salesman before. There seems to be multiple sales reps who have no idea how to handle the paperwork when registering a car out-of-state, so they will refuse business from serious buyers. Stay away from this dealership at all costs, good advice from the salesman who told me this to my face. More

Worst experience , I’ve schedule my car for a oil change service , my son told the advisor that he doesn’t want any inspections to the car After a long wait my son sink ask the advisor why is taking so lo service , my son told the advisor that he doesn’t want any inspections to the car After a long wait my son sink ask the advisor why is taking so long , the advisor recommended to work on the brakes and other from the inspection it was done He force my son to sign a waiver for leaving the dealer without having service on the brakes , and right before my son left , he was sarcastic and wishing good lock with the car This car had done the brakes done this year with another mechanic More

Arlington Toyota sold me a car with a salvage junk title uninsurable !!!!!! don't buy a care the will RIP YOU OFF !!!!!!!!!! uninsurable !!!!!! don't buy a care the will RIP YOU OFF !!!!!!!!!! More

Disappointed is the very best I can say about this dealership. Since I was sick my husband had to go to pick up the truck we bought himself. He didn’t realize 1) there was no spare key with the car an dealership. Since I was sick my husband had to go to pick up the truck we bought himself. He didn’t realize 1) there was no spare key with the car and 2) not that it’s the biggest deal in the world, but everytime I have purchased a car, new or used, the dealer would at least send me off with a full tank of gas. Well, the manager Matthew over there said they don’t do that for used car buyers (like we are some sort of lesser buyer). And he has no obligation to give us a spare key. So we will drive the hour to take the truck back rather than deal with the condescending attitude of this place. Spend your hard earned money elsewhere. Avoid this place at all costs More

The salesman treated us like yesterday’s garbage. My husband wanted a car that wasn’t detailed and I told Pete I was hesitant to buy such an expensive car with it looking top notch inside & outside. My husband wanted a car that wasn’t detailed and I told Pete I was hesitant to buy such an expensive car with it looking top notch inside & outside. He pressured me we was in good hands. Well we wasn’t & when we called him he had so much attitude and arrogance you would have thought we slapped his mama! His integrity is awful & instead of working with us he wanted to argue with us. But he wasn’t arguing when we bought the car from him! What a JERK! We are a Toyota family but if this is how Arlington Toyota treat ppl after a sale?? BEEATE☠️☠️☠️☠️ More