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Arlington Toyota

Palatine, IL

2.8
442 Reviews

2095 North Rand Road

Palatine, IL

60074

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Showing 442 reviews

March 22, 2007

the ease of making an appt, my service writter and how quickly my car was completed More

by pitts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 04, 2005

Stay Away!!! These guys are out to rip you off. They say anything for a sale and never follow up. They sold me a warranty on a Lexus, said it covers everything not listed, things start going wrong, and I fi More

by jackoltrades
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 24, 2009 -

Arlington Toyota responded

We certainly apologize to this Gentleman. We try our best to rectify every issue as well as make sure that products are represented very carefully and legally. As the reader, of this claim you can see this this experience was the exception to the good experience rule here at Arlington Toyota. I can also understand this man's anger however he has siezed the public opportunity to score us low for the same purchase 2 times which unnecessarily skewed our overall results. An individual has the right to express their negativity toward our orginization as well as not recommend us to others especially if we deserve the criticism, but please limit good or bad criticism to one per customer.

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