Arlington Toyota

When they took my trade in to give me a trade-in amount, they told me that the car kept dying on them (that never once happened to me in the three years that I owned the car). I used my own credit union to they told me that the car kept dying on them (that never once happened to me in the three years that I owned the car). I used my own credit union to finance the deal, and the dealership's finance department would not release the necessary information to the credit union to get the financing done. They insisted that they always do business this way. It was only after my credit union told that what they were doing was illegal and I called them out on it that they finally sent the info to my credit union. When I finally got the financing approved and went in to drop off the check for the car, the finance director chased me out of the building saying that the check that I had given him wasn't for enough money. He pulled out the contract, and sure enough, I was short about $300. So I went to my car and got my copy of the contract. According to my copy, the check that I had was for the exact right amount. Somewhere along the line, they had re-written the contract and added an additionall $300 to the price of the car. Even after the finance director called the person who had done the contract, he still had no explanation for this. I emailed the owners, and they assigned the case to their in-house investigator. This investigator called me once to say that he was looking into the case, and then never once called me again. They were obviously caught trying to steal from me and ignored it, hoping that it would go away. I finally got a call back from the owner (two weeks after this had happened), and was offered a free detailing job to make up for all my trouble. They lied about my trade-in dying, they tried to use illegal financing practices to get me to use thier financing, and they tried to steal $300 from me by writing a new contract after I had already signed the purchase contract, and all they do to make it up to me is give me a free detail. PLEASE avoid this dealership at all costs. More

Extremely friendly and helpful. They worked with me to ensure I got to test drive all of the cars I wanted to even though the weather was cold and rainy. Answered all of my questions no matter how trivia ensure I got to test drive all of the cars I wanted to even though the weather was cold and rainy. Answered all of my questions no matter how trivial. Explained all extended warranty options and offerings, but did not try to pressure me into purchasing these additions. I highly recommend this dealership and these sales people. More

We went to this dealership looking for a used jeep wrangler. We found the nicest sales people and the jeep we wanted. The minute we walked in the door all employees were very pleasant, smiled and sev wrangler. We found the nicest sales people and the jeep we wanted. The minute we walked in the door all employees were very pleasant, smiled and several asked us if we had been assisted. They gave us a VERY fair price and went above and beyond to ensure our happiness. We had a great car buying experience and will buy all of our vehicles from this dealership from this point on. More

I was looking for a car in a hurry (my car was totaled in an accident through no fault of my own) and I wanted a good deal on a car. I went to another Toyota dealer prior to going to Arlington Toyota and wa an accident through no fault of my own) and I wanted a good deal on a car. I went to another Toyota dealer prior to going to Arlington Toyota and was not pleased with the offer the other dealership made. Consequently, I ended up purchasing my 2009 Rav 4 from Arlington Toyota. The General Manager and my salesman, Bob Wagner, discussed my needs for a car. I ended up with the car I wanted, with the features/options I wanted, at a very good price. In addition, Arlington Toyota produced the car the day after the sale was finalized, which was even beyond my expectations and well within my timeline. I also had a good experience with Victor in the Finance Dept., who obtained a very decent interest rate for me and helped me through this process. I've been going to Arlington Toyota to have my previous cars serviced for years (Corolla, and 2000 Rav 4) -- it's an excellent service dept. -- and I was equally pleased with the Sales and Finance end of this dealership as well. I highly recommend this dealership. More

My whole experience with Arlington Toyota was effortless. I was greeted by a team of professionals when I walked through the door. They couldn't have more freindly. Jeff Vicari, the salesperson I purchased I was greeted by a team of professionals when I walked through the door. They couldn't have more freindly. Jeff Vicari, the salesperson I purchased my 2008 Rav4, could not have been more helpful. He was very knowledgeable and made sure that all my questions and concerns were answered. I felt that Jeff went out of his way to make sure that I selected the right vehicle that was right for me. Once I decided on the RAV4, he made the whole purchase process seamless. I would definitely recommend Arlington Toyota and Jeff Vicari. More

The experience was tedious for the dealership, but they were all as helpful and cordial as they could be. After much questions and answers, wheeling and dealing we came to an agreement very happily. We wil were all as helpful and cordial as they could be. After much questions and answers, wheeling and dealing we came to an agreement very happily. We will continue to be a customer at this dealership. More

The process of buying a 2009 Camry with a trade of a 1999 Blazer was done quickly and smoothly. The dealership was very professional from start to finish. I felt I got a fair price without having to spend Blazer was done quickly and smoothly. The dealership was very professional from start to finish. I felt I got a fair price without having to spend a lot of time negotiating. I got to the dealership at 4:00 and by 4:45 we had a deal in principal. I brought my wife back at 6:00 for the final approval and a couple hours later we drove off in a new car. More

My sales associate was Nate Griffin he was very easy going and very informative about the car I was inquiring about, He answered all my questions and wasnt pushy about scoring the deal. This made me com going and very informative about the car I was inquiring about, He answered all my questions and wasnt pushy about scoring the deal. This made me comfortable to make my own choice in the amount of time I needed. I would definetly recommend him to any of my friends or family. I also dealt with Victor Shariati for financing, he also was very helpful in guiding me to make the right decisions. He wasnt trying to sell me every deal that was offered. He explained why some would be benefical and others choices would not. Thanks for making my experience stress free. M. Field More

He was very courteous, professional and patient. We He was very courteous, professional and patient. We initially thought about buying a Toyota Yaris since our main concern was saving on gas and Osca He was very courteous, professional and patient. We initially thought about buying a Toyota Yaris since our main concern was saving on gas and Oscar recommended a Camry. We were not sure if we should spend the extra money for a Camry but with Oscar's informative recommendations on the advantages, disadvantages, safety, and price retention we opted for a 2009 Camry SE. We were very impressed with Oscar's honesty and integrity. Our sincere thanks!! More