Arlington Toyota
Palatine, IL
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Came to ask questions and possibl;y test drive FJ Cruiser. The salesman couldn't answer primitive questions such as where vehicle assembled, navigation system option, bluetooth etc. Told me the dea Cruiser. The salesman couldn't answer primitive questions such as where vehicle assembled, navigation system option, bluetooth etc. Told me the dealership doesn't have FJ in stock (three of them are there looking on Rand rd!) and I couldn't drive one and by the way ' I wouldn't like it anywhere!). Wow. never had this treatment at the dealership and never will come to this dealership or recommend to anybody. More
Overall great buying experience. I've bought numerous cars over the years and been to countless dealers. I can truly say that the group of people I worked with were great. No high pressure sales. cars over the years and been to countless dealers. I can truly say that the group of people I worked with were great. No high pressure sales. Allison - internet contact = was very responsive, Bob - sales = great service and extremely responsive, and Julio - financing = straight forward and to the point. Great price for the car I wanted ('11 Camry XLE V6). When negotiating the deal the car wasn't on their lot, but they had me in it next business day for no additional charge. I've been to three other Toyota dealers in the area and my experience here was by far the best. More
tHIS DEALER IS THE WORST!! I drove from Chicago and phoned for instructions. The salesmen were rude on the phone and were even worse when I arrived. The certified Corolla that was advertised was filthy phoned for instructions. The salesmen were rude on the phone and were even worse when I arrived. The certified Corolla that was advertised was filthy on the inside. I had to ask for the manager upon arrival because all of the salesmen just stood around talkinG. The whole experience was surreal!! The salesmen are dinosaurs. More
I've had work done by Arlington Toyota Collision Center before, and although they're a bit pricey, I'm so glad I went through them. I had a huge scratch that covered two panels, and I was worried that the before, and although they're a bit pricey, I'm so glad I went through them. I had a huge scratch that covered two panels, and I was worried that the blending wouldn't look right. No need to worry, the paint job came out looking PERFECT. Those guys did a great job. Recently, I was rear-ended by a cabbie, and their insurance company was a complete pain in the butt to work with. I put Mark Baggetto through quite a bit of xxxx: this sub-standard insurance company never returned his or my calls, and put both me and Mark through the wringer while my car sat waiting at the Collision Center for a week. However, Mark was nothing but patient (though extremely frustrated, I'm sure!) and put up with this large headache. In the end, it was another great job, and I owe a lot to Mark for helping me out! More
Great service and excellent price.I traded in my "clunker", a '98 Cadillac Seville which was worth no more than a 1000 bucks and got a 2010 Corolla LE for a final price of $11,700.On top of that I f "clunker", a '98 Cadillac Seville which was worth no more than a 1000 bucks and got a 2010 Corolla LE for a final price of $11,700.On top of that I financed the car through Toyota at 0% for 3 years.The salesman was amazing, looked at every possible scenario to give me the car for the price I was asking, he even reminded me of an incentive that Toyota had, a thousand dollars discount for new college grads.Isn't that great, to go to a dealer and be offered additional discounts? Most dealers would have kept quiet about that incentive , but not this guys.They wanted my bussiness and they sure got it. When I asked about the final price I was given the real numbers right away, no smoke blown in my face or rambling around.Very straightforward. Thanks Bob Faulkner and Toyota Arlington. More
This dealership is the most unprofessional group I have ever encountered. I run a company and if my employees ever treated a customers the way this dealership handles clients I would fire them immediately. ever encountered. I run a company and if my employees ever treated a customers the way this dealership handles clients I would fire them immediately. Do yourself a favor and go elsewhere FAST!!!!! What makes the even more unbelievable is the owner of the dealership is more unprofessional the his the which is horrible. I do not have the time to write reviews on companies but I will make every effort to keep people from working with an oerganization that is not honest. More
Good experience overall. Satisfied with treatment by Yuri Tkachenko. He was friendly and able to answer all questions. I did not feel pushed to purchase or testdrive a car. I spent reasonable amount of time Tkachenko. He was friendly and able to answer all questions. I did not feel pushed to purchase or testdrive a car. I spent reasonable amount of time during our purchase experience. I was satified with treatment by Mariusz Karlinski. He was profesional, polite and he answered all questions. Good expierience at all. Also the financial director was profesional and he manage my purchase quickly More
They offered a fair deal and great finance option for our new car. Although the color was not our preferred color, the selling price was very appealing. The test drive, which was much longer than allow at ot new car. Although the color was not our preferred color, the selling price was very appealing. The test drive, which was much longer than allow at other dealerships greatly helped in my wife and I making the decision to buy our car. It wasn't an "around the block" trip, so it gave us plenty of time to "test out" the car. More
No pressure just great representation of a good product at a fair price with the customer in mind. Very nice to experience. Professional , educational, and time spent at the dealership without regard to w at a fair price with the customer in mind. Very nice to experience. Professional , educational, and time spent at the dealership without regard to whether a sale was going to be made or not. Customer first was my experience. More
Good experience overall. Satisfied with treatment by Yuri Tkachenko. He was friendly and able to answer all questions. I did not feel pushed to purchase or testdrive a car. I sp by Yuri Tkachenko. He was friendly and able to answer all questions. I did not feel pushed to purchase or testdrive a car. I spent reasonable amount of time during our purchase experience. More