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Arlington Toyota

Palatine, IL

2.8
442 Reviews

2095 North Rand Road

Palatine, IL

60074

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Showing 442 reviews

May 02, 2018

Rita was very patient with me and explain everything and hum Rita was very nice, patient and humble & answer all my question before buying my car and after. Highly recommend her and hops to see her in the future More

by Glorisssss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rita Toledano, Eddie Acosta
May 01, 2018

Great working with Bob Bejda in buying out new used Toyota. Bob was excellent and very friendly and personable. He knows his stuff and made it buying experience very nice. Great job Bob :) JOE AND JANICE More

by THE J FAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bejda
May 01, 2018

Recently bought a 2017 Mazda3 As soon as we walked in the door Akash was able to help me. He answered all the questions I had on the car and was very helpful. Everyone at Arlington More

by Amandazbilski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akash Brahmbhatt, Amin Lakhani, Kevin Merse, Eddie Acosta
May 01, 2018

smart, easy, fun cars/suv's and staff! A great time from start to finish! Ashly is a smart confident salesperson you can relate to.She was patient as I test drove several different styles a More

by Countess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yerkes, parts dept., Mike Van Deven, Ashly Williams, Chung Kang, Jimmy Manos, Matthew Tabatabai, Michael Bejda
April 30, 2018

The best customer service that i ever had If you are looking for high quality car and the best customer service, I had a wonderful experience at Toyota Dealer Center with Mr. Nurlan! Mr. Nu More

by Dina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nurlan Isabekov
April 27, 2018

Great Personal Service from Ilha Olga was very nice, friendly, and easy to work with. She knew what she was saying. We would work with her again in the future. More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova
April 27, 2018

Excellent no pressure experience Our experience was fantastic. My wife usually loath shopping for cars but that was not the case this time. Ashly was extremely approachable, showed us More

by Truckguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashly Williams, Raymond Flores
April 27, 2018

Olga provided excellent customer service! Olga provided the BEST service! She was so personable and knowledgeable! She answered all of our questions and was courteous! I loved working with her More

by Prp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova
April 27, 2018

Olga provided excellent customer service. Olga worked very hard to get me the best deal on my Rav4. Very friendly and knowledgeable. I would highly recommend her to my friends. More

by Srp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Rusnicova
April 26, 2018

Unbelievable! Terrible lie! I do not understand why some of these sales managers have to lie to do this business. Is it them doing it to make more money, or is it More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Howard Chow
May 10, 2018 -

Arlington Toyota responded

I am disappointed to hear of any miscommunication that has led to your distrust. Your satisfaction is important to us. All of our used cars are priced very aggressively and are in very high demand. We do our best to meet all our customer's needs, but sometimes it is not possible for us to lower our price to what the customer is looking for. I would love the opportunity to speak to you about this. You can reach me at 847-485-1200 ext 9802 or jpitchford@toyotaarlington.com. Regards, John Pitchford, Customer Relations Manager, Arlington Toyota

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