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Arlington Toyota
Palatine, IL
442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 442 reviews
June 09, 2018
Great Used car buying experience! 2008 Toyota Camry Howard was great and attentive, he wasn't pushy and didn't try to sell any lies. He was a very honest salesmen and made a car buying experience a bree Howard was great and attentive, he wasn't pushy and didn't try to sell any lies. He was a very honest salesmen and made a car buying experience a breeze. Howard made sure we where happy walking out of the dealership with our new 2008 Toyota Camry and I would highly recommend anyone to visit and work with Howard on there next car buying experience over at Arlington Toyota. More
by Patryk B.
Employees Worked With
Howard Chow
June 08, 2018
Nice, friendly dealer Thank you Bob for helping us get a new bright future. It took little time to buy a car. Such a nice and friendly guys. Thank you Bob for helping us get a new bright future. It took little time to buy a car. Such a nice and friendly guys. More
by Gongor
Employees Worked With
Bob Bejda, Raymond Flores, Jimmy Manos
June 07, 2018
great GREAT HELP VERY KNOWLEDGABLE NOT RUSHED INTO BUYING AWESOME EXPIERENCE GO WITH RITA! EDDIE WAS VERY HELPFUL EXPLAINED EVERYTHING AS IT SHOULD BE VERY GREAT HELP VERY KNOWLEDGABLE NOT RUSHED INTO BUYING AWESOME EXPIERENCE GO WITH RITA! EDDIE WAS VERY HELPFUL EXPLAINED EVERYTHING AS IT SHOULD BE VERY DETAILED ORRIENTED! BOTH MAKE A GREAT PICK FOR ARLINGTON TOYOTA More
by evoson3996
Employees Worked With
Rita Toledano, Eddie Acosta
June 04, 2018
Excellent service Very good service, very fast. Olga Rusnicova, sales associate, help me to lease a car, even higher quality and for better price that I hoped. She wen Very good service, very fast. Olga Rusnicova, sales associate, help me to lease a car, even higher quality and for better price that I hoped. She went above and beyond. More
by Kalin86
Employees Worked With
Olga Rusnicova
June 02, 2018
Best service Bob/Zbigniew is amazing!!! He was never pressing or pushing us to purchase this car. He worked with us to get us the best deal. He speaks Polish which Bob/Zbigniew is amazing!!! He was never pressing or pushing us to purchase this car. He worked with us to get us the best deal. He speaks Polish which made it easy for us to complete this process smoothly. We’ve been in a different dealers and they get very quickly mad if you say that you need to think about it and that you will be back. We said the same thing to Bob that we are not ready yet to purchase and he never gave us an impression that he is disappointed or mad for all the time he spend with us. Ultimately we ended up purchasing this car from him and we Love it!- Thank you Bob! Just to add it the finance guy ( forgot his name) was very to the point , easy to understand and to follow. I would definitely recommend this place. More
by JanKowal
Employees Worked With
Bob Bejda
May 30, 2018
Excellent service!!! Awesome dealership! Great overall experience. They don’t hound you and you get what you want, quick and easy! No one here forces you to get somethi Awesome dealership! Great overall experience. They don’t hound you and you get what you want, quick and easy! No one here forces you to get something of follows you around. I recommend this dealer 100%. Thanks to Nurlan Isabekov and James Manos , they are really PROFESSIONALS!!! More
by Bakytbek
Employees Worked With
Nurlan Isabekov, Jimmy Manos
May 30, 2018
Scam Artist!!!! Worst car buying experience of my life, would leave no stars if I could. The experience started off really well with the salesperson showing me and te Worst car buying experience of my life, would leave no stars if I could. The experience started off really well with the salesperson showing me and test driving the cars that I wanted to see (2017 Mazda 6 and 2015 Toyota Avalon). I decided I liked the Avalon enough to buy so we proceeded to the next step in the process. I walked in with my own financing so you think that this would be the easy part. Here is where things got very unethical. The floor manager haggled over the price slightly and then reached a deal. My insurance company wanted a bill of sale to add the car to my current policy. The floor manager printed to BOS and had me look it over and initial it to approve the information including the sales price was correct. When we got in back to the finance department, the manager there must have thought I had boo boo written on my forehead as he tried to change the price up charging for some "Pro Pack". I immediately asked what the up charge was for and he blamed it on the sales guys. I told him that I would not sign another document until someone explained what these charges were for. He further goes on to tell me that my finance company required more money down which turned out to be the greatest lie ever told. My finance rate and monthly payment also changed, another lie. Everything changed due to the infamous "PRO PACK" what a flipping liar. I'm glad my younger son had an opportunity to witness why it is you look over everything before you sign it. People will try to take advantage of whomever they can for their own selfish benefit. Arlington Toyota, you were dealing with no fool on that day. Realizing they were busted all three stated tripping over their lying tongues saying that it was some type of scratch resistance for the doors. Wait this is a used car so why would I be paying for that anyway? Come to find out the car didn't have this so called "Pro Pack" on it and why would I pay for it after the fact. Now all of a sudden he can reverse the down payment charges without supposedly talking to my finance company. My rate and payment went back down where it was supposed to be once this item was removed. I would suggest never doing business with such unethical people but BUYER BEWARE!!! The customer relations department has so far been a joke and that's the reason for my post. I got a call from someone named John who told me about how these individuals may or may not be written up like I care. Hey John how about you do your job and offer outstations as to how you can make this bad experience a better one? Here is another thing to top it all off, these bozos ran my credit without my authorization at least three times when they were fully aware of my financing. I guess this was an attempt to try scamming me out of even more "Pro Pack" money. I even called the owner of the company and have got no response. I guess this establishment doesn't mind bad reviews and don't care too much about retaining happy customers. Needless to say that at this point I WOULD NEVER DO BUSINESS WITH THIS PLACE AGAIN. THERE WILL BE A FACEBOOK POST ABOUT MY EXPERIENCE URGING MY FRIEND TO NEVER DO BUSINESS THERE AS WELL. WAY TO GO FELLAS I HOPE IT WAS WORTH IT!!! More
by afrye9608
Employees Worked With
Tiago Jordao, Raymond Flores
May 30, 2018
Like this dealership I purchased the 2017 camry with bumper to bumper coverage a week ago! I really like my car and thank you very much Arlington Toyota! I purchased the 2017 camry with bumper to bumper coverage a week ago! I really like my car and thank you very much Arlington Toyota! More
by Zobo
Employees Worked With
Akash Brahmbhatt, Chung Kang
May 27, 2018
Great customer service I went to Arlington Toyota with fears like everyone has. I was greeted promptly by Danny Lozano. I was short on time and I let him know that. He showe I went to Arlington Toyota with fears like everyone has. I was greeted promptly by Danny Lozano. I was short on time and I let him know that. He showed me the car I wanted to see and wasted none of my time. I was in and out in no time. Less than two hours. Fastest car shopping experience ever for me. I recommend Arlington Toyota and if you need anything contact Danny Lozano he will help you out and is very knowledgeable in the product and finance and lease options. More
by zamosVamos
Employees Worked With
Danny Lozano
May 26, 2018
Excellent experience Everyone at the dealership was wonderful and super friendly. I will recommend this dealer ship to all my friends and family. I appreciate there time a Everyone at the dealership was wonderful and super friendly. I will recommend this dealer ship to all my friends and family. I appreciate there time and honesty. More
by Sirovyheather@1@1
Employees Worked With
Olga Rusnicova, Roman Dzivoronyuk
