Arlington Toyota

Extremely satisfied with the overall customer service experience. From the moment we met our salesman Juan “Pancho “ Narváez -Sieder, we felt at ease at how he guided us through the whole process & by th experience. From the moment we met our salesman Juan “Pancho “ Narváez -Sieder, we felt at ease at how he guided us through the whole process & by the time he handled us the keys, we felt like we were dealing with a family relative & not a salesman. The place feels more like a family with it’s warm atmosphere & the way they treated us. Arlington Toyota is by far the best dealership we’ve ever seen. More

We worked with Beth Archuleta for the purchase of our used car. She let us know as soon as the price of the vehicle had dropped & we were able to make a deal. Our sales person Beth Archuleta & our Fi used car. She let us know as soon as the price of the vehicle had dropped & we were able to make a deal. Our sales person Beth Archuleta & our Finance Dept person Rebecca are not listed. More

Dawn knows the product line and is able to expedite the buying process. She personally delivered the vehicle to my driveway. I’ve received follow-up calls to insure I’m not having any issues. I will give A buying process. She personally delivered the vehicle to my driveway. I’ve received follow-up calls to insure I’m not having any issues. I will give Arlington Toyota an A+. More

Longer than usual wait time to have car serviced, however due to the circumstances of COVID and people not wanting to work, I completely understand being short staffed. Everyone was pleasant despite. Aways due to the circumstances of COVID and people not wanting to work, I completely understand being short staffed. Everyone was pleasant despite. Aways a good experience at this dealership. More

They always take care of my car! And even find ways to get me coupons to lower the cost. get me coupons to lower the cost. More

I had an appointment for oil change and tire rotation. Was met right away with a cordial gentleman who guided my parking and told me someone would be helping me further. In a short time, I was pleasantl Was met right away with a cordial gentleman who guided my parking and told me someone would be helping me further. In a short time, I was pleasantly greeted by Adam who seemed very capable and put me at ease concerning the needed service. He was also helpful in getting me checked out. I was a bit disappointed in the time it took with an appointment. Normally it would not have mattered but was tight on the days schedule. After about a couple of hours, I checked with service receptionist. She was able to find Adam. He in about 20mins completed paperwork and brought my keys for my car pick up. Over all, a great job! Thank you! More

Adam was very clear in his explanations and follow up. He even checked with me after I had picked up my car. even checked with me after I had picked up my car. More

Great efficient service from the sakes team. Can us very personable and hard working Our biggest complaint is the length of time we had to wait to talk to the finance person We bought the car aroun very personable and hard working Our biggest complaint is the length of time we had to wait to talk to the finance person We bought the car around 5:30 on and didn’t f leave till 8:30 pm. Way to long a time to sit and wait to pay for the car More

In and out in an hr for an associate purchase. Doesn’t get any better than that! get any better than that! More