Arlington Toyota

I left a $500 deposit with Arlington Toyota for a vehicle they were unable to locate. I was told my deposit would be refunded, but nearly two months later I still haven’t received it. Shane Donald and Cassa they were unable to locate. I was told my deposit would be refunded, but nearly two months later I still haven’t received it. Shane Donald and Cassandra repeatedly told me the refund was being processed, yet I’m still waiting. Poor communication, no accountability, and no resolution. I expected much better customer service. More

My appointment was at 8:00 AM, and it has now been over seven hours. The vehicle is only here for routine maintenance, and it is still not finished. This is by far the worst service experience I have ha seven hours. The vehicle is only here for routine maintenance, and it is still not finished. This is by far the worst service experience I have had so far. I understand that service departments can get busy, but waiting more than seven hours for basic maintenance is simply unacceptable. More

I bought a new car from this dealership for the first time, and it turned out to have a noise in the roof... I’ve taken it in for repairs twice, and the problem persists. This third time, I’ve been waiti time, and it turned out to have a noise in the roof... I’ve taken it in for repairs twice, and the problem persists. This third time, I’ve been waiting for someone to help me since seven in the morning, and it’s now midday with no answer. It’s a horrible place to buy a car because the customer service is terrible. More

I wanted to buy a use car and they bring a dirty and cigarette smelling car. one salesman was supposedly help us to get a car and we had a bad experience with him. First thing come out of his mouth was cigarette smelling car. one salesman was supposedly help us to get a car and we had a bad experience with him. First thing come out of his mouth was repossession and on his phone. The new guy was very nice. The car I did like , they would not hold it till we turn the buyer agreement to our bank. So we went somewhere else and got what we wanted and they held it for us till the bank send the check to them. I will not recommend Arlington Toyota to anyone. OK. More

xxxx pour experience with Rafael the sales person. I will never shop here again. Bad bad bad. I will never shop here again. Bad bad bad. More

Very good service. They were very patient and answered all of our qualifications. This is not our first purchase here and it will not be our last. They were very patient and answered all of our qualifications. This is not our first purchase here and it will not be our last. More

Went there recently to purchase a used vehicle. The sales person we were dealing with tried to overcharge us by $6000 more than online advertised price. I already knew what the out the door price s The sales person we were dealing with tried to overcharge us by $6000 more than online advertised price. I already knew what the out the door price should have been. When I confronted her, she went & got this clown, who knocked 2k off the price which was still way above the advertised price +taxes & dealer fees. When I told him what the out the door price should be he snapped back, “Can I show you the door”. I found the door & walked out. Very unprofessional, cunning, & just outright bad. DO NOT SHOP HERE!!! More

Absolute worst dealership. I'm not getting spammed with paper mail from Rick. He recently sold a new vehicle to my friend, Beth. He knows her because she raised an issue about I'm not getting spammed with paper mail from Rick. He recently sold a new vehicle to my friend, Beth. He knows her because she raised an issue about the squeaky brakes. The GM, Rick, did nothing to make it right. Brand new vehicle, but he did nothing but blame Toyota. Toyota blamed the dealership. This is all after they gouge me on a sunroof where I was misled. More

Mr Sethi has really helped me find the right cars for what I need within my budget. Mr Matthew hast always treated me very good and is always very helpful! what I need within my budget. Mr Matthew hast always treated me very good and is always very helpful! More

Con la asesoría de Alejandro Prieto logré pasar de una tasa de interés de mi antiguo auto de aproximadamente 29% a una súper tasa de 8.9%, con cuotas muy cómodas y un Camry Híbrido cero millas. Arlington tasa de interés de mi antiguo auto de aproximadamente 29% a una súper tasa de 8.9%, con cuotas muy cómodas y un Camry Híbrido cero millas. Arlington Toyota brindando asesorías en español y a la medida de mi bolsillo! More