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Arlington Toyota

Jacksonville, FL

4.4
4,879 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience. More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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10939 Atlantic Blvd

Jacksonville, FL

32225

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Showing 4,879 reviews

February 23, 2022

Ibo was great and very friendly from start to finish. He answered all my questions perfectly as well as making me feel comfortable in making my decision. I will definitely be recommending him to friends More

by erickawood.ew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibo
February 23, 2022

I love the warranty given by Arlington Toyota. It makes even routine service a breeze. More

by bradem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lecleec
February 23, 2022

Mike Sandelin in service is your greatest asset. . now, and since we first met in 2007… consistently goes above and beyond! More

by Tripp.w.gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

They advertised a deal, then seemed not to know about it when I showed up. I had to threaten to leave to get the advertised price. Then the rep claimed I wanted the full 90k service, when all I wanted was a More

by Atrembly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Gerding
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

I was greeting with a pleasant person my advisor was great. He gave me a complete run down of what I needed with no pressure More

by Flagiy1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roller Devis Five Stars
February 18, 2022

Arlington Toyota is the definition of worry free service. A Dealership in Charleston Toyota said they could not take our vehicle until April, one call to Arlington Toyota I was told bring your car home we More

by dmb11111@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

dmb11111@hotmail.com responded

The previous reponse was prior to picking up my car. Today 2/22 i picked up my car and it wasn't good. Brian was the point of contact he was not in the business of making the customer happy, he complained about matching the pearl white paint , how hard it was to match. He said you car damages wasn't cause by what i hit, he went on to make assumptions base on speculations. I know ivwas the driver, my insurance adjuster even agree to fix the car. Alk he had to do is make the bumper patch match thevrest of the bumper and he failed. The part they painted was white. Additionally my car was damaged at the dealership i have before and after pictures. I also recorded the conversation. Once he became aware of my picture he immediately rush out to the car with some rubbing compound and remove the visual damage. But i later discovered more damages below. His actions are and was very unprofessional and demeaning. I have proof to support my statement. I am taking my car to another collision center to be properly repaired. Credit goes to the mechanical department for services rendered. Thanks Dan

Feb 22, 2022 -

dmb11111@hotmail.com responded

I am taking my car to another collision center to be properly repaired. Credit goes to the mechanical department for services rendered.

February 18, 2022

Very fast service and professional service department members. They explained all facets of the service with great detail. Highly recommend! More

by gatorjohn1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

From the second we got out of our car at the dealership the employees were nice and respectful. We worked with Jimmy Gobashy, he is the best sales person i have bought a car from since my 7 years in florid More

by bcutshall48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gobashy
February 17, 2022

We live in Jacksonville and came to Arlington Toyota over the Christmas holiday to test drive a Rav4. Christian Guiterrez was our salesman and accommodated us. Our daughter from out of state was also inter More

by tcconto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : guiterrez, christian
February 16, 2022

Estoy muy feliz por mi carro, gracias al vendedor Arturo de México , excelente atención y muy dedicado a su trabajo, en el futuro lo buscaremos de nuevo More

by Belly2743
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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