Arlington Toyota

I had previously visited another Toyota dealer in town & was very dissatisfied with their treatment of a single woman. Robert Cotney treated me with respect & this was a very positive experience. I never fe was very dissatisfied with their treatment of a single woman. Robert Cotney treated me with respect & this was a very positive experience. I never felt pressured by Robert or the finance department, to either buy the car or to purchase service plan upgrades, as this was not in my budget. I came in on my lunch hour & did all the initial paperwork & went for a test drive. I came back that evening with my 8-yr old son to pick up my car. It took less than an hour & they even fed us dinner, which was a plus with a hungry little boy! I would definitely buy from them again and I would recommend this dealership and Robert Cotney to anyone looking to purchase a vehicle, hassle-free. More

I took my 2008 Solara Camry to this dealership for the 10,000 mile service and also had a factory defect in my driver seat which was sent out to an upolstery shop and they did an excellent job. My servic 10,000 mile service and also had a factory defect in my driver seat which was sent out to an upolstery shop and they did an excellent job. My service technician, Chris O'Toole was very efficient, personable and was extremely interested in my customer satisfaction. He is a huge asset to Arlington Toyota. I also took the car to the Collision Center/Scott Cooper as the ground effects/bumper on the vehicle was missing a clip and the bumper was not properly attached. Again, Scott Cooper took care of the problem and I am very satisfied with this dealership and my Solara. Charles Bowen is the owner of this vehicle, but it was purchased for me and therefore I drive this vehicle and take it to the dealership for service, etc. More

It seems to me that with all the trouble Toyota has been having their staff would have a little more incentive to sell their product. We were kept waiting for an excessive amount of time. I was more familia having their staff would have a little more incentive to sell their product. We were kept waiting for an excessive amount of time. I was more familiar with the vehicle, colors and options than the sales staff and the price they came up with was way too high for the car (Avalon). At times the sales staff made me feel like they were doing me a favor by showing me the vehicle. My time, 4 hours, was wasted at Arlinton Toyota. I went there in good faith to buy the Avalon. Thank you Arlington for not working with me because I ended up buying a much superior vehicle (Hyundai Genesis) for practically the same price you wanted to sell the Avalon to me. More

I purchased a car over the phone with Robert Cotney and made arrangements to drive up on a Sunday to pick it up. I was amazed when the young lady who met me in the parking lot knew I was coming and what sa made arrangements to drive up on a Sunday to pick it up. I was amazed when the young lady who met me in the parking lot knew I was coming and what sales person was waiting for me. Robert was ready to take me on a test drive and all the paperwork was ready for me to sign. Everyone was ready for their piece of the work from the finance department to the service department. The car the detailed to perfection and waiting for me when I finished the purchase. It was the easiest and most pleasant automobile purchase I have ever made! I was on the road in my car in no time. I would recommend this dealership to anyone looking for a car. They will work with you to find a perfect match for you. More

I went in on a busy Saturday for my baby's 15,000 mile check up. I was told at this mileage there are two choices due to my budget I settled for the less expensive one and was not pressured in any way to check up. I was told at this mileage there are two choices due to my budget I settled for the less expensive one and was not pressured in any way to do the upgrade. I was also told it would be approximately 40 minutes. They were done earlier than expected. The whole experience was much better than I had expected. I always dread taking my car in and Arlington Toyota is making this something not to dread. I have a great car that I intend to keep till one of us dies. If it is the car, I will replace it with another Corolla from Arlington Toyota. Less than a week after my purchase the computer went out, causing all kinds of problems but Arlington Toyota took care of me and got my baby fixed and back to me. I have recommended Arlington Toyota to friends and family, unfortunately my salesman is not there anymore, but I'm sure they have someone as competent. More

We have purchased 4 Toyotas from Arlington Toyota! It is always the best car buying experience. The entire staff is friendly and helpful. No pressure tactics and low prices make us come back every time. The always the best car buying experience. The entire staff is friendly and helpful. No pressure tactics and low prices make us come back every time. The service department is also superior! They know our names, turn around service quickly and keep our Toyotas running right. You have to go see Arlington Toyota if you need a new car. Toyotas will always be our choice for vehicles and Arlington Toyota will always be our dealership. I love my new 2011 Venza and my husband loves his FJ Cruiser! Check out the new Venza! It is such a great, sporty car and holds the family!! Robin and Jeff Chandley Cumming, Georgia More

They backed out of the deal they made and they then wouldn't honor the $500 off coupon they have on their website. While they stated all kinds of reasons why they couldn't honor the coupon, it CLEARLY wouldn't honor the $500 off coupon they have on their website. While they stated all kinds of reasons why they couldn't honor the coupon, it CLEARLY says on the coupon that it must be presented at time of sale and there are no other restrictions. Stay clear of this dealership and don't waste your time. More

Hello, Last week I was at your dealership with my friend Hello, Last week I was at your dealership with my friend by new car buying reason. Finally my friend bought the brand new car to thanks one employee Hello, Last week I was at your dealership with my friend by new car buying reason. Finally my friend bought the brand new car to thanks one employee of Toyota Arlington at Atlantic Blvd. I am glad to having chance to say thank you very much for very good job to PATRICK SOUTHEY!!! I had opportunity to communicate with him in different questions. In the sphere of sales I can describe Mr. Southey as a person who can see the goals and find the CORRECT ways to reach them. He knows how to build and maintain sales relationships with customers at any level and gains the trust of his customers rather quickly. I will recommend him and Toyota Arlington without hesitation to all my friends and potential customers! Representative APC by Schneider Electric Key Account Manager More

Arlington Toyota is the only place I would ever trust to by a car from!! New or Used! I just bought an amazing used toyota camry and its in perfect condition! Its funny because I have people ask me all the by a car from!! New or Used! I just bought an amazing used toyota camry and its in perfect condition! Its funny because I have people ask me all the time is that the 2010 model! My family and I have been buying new and used cars from Arlington Toyota for years. Its sometimes scary to buy a used car but my family and I have never had one problem with any of arlington toyota used cars. The staff at Arlington toyota is like no other! They are NOT like your typical high pressure dealership! I dont know many dealerships that have a genral manager like Rick Doran! This general manager has a true open door policy...the man even assisted my family on picking out the best car for my budget! I dont know many dealerships that have an internet/finance manager like Kelly Jester, that will truly sit down with you and try to get you the best interest rate on your vehicle. Most dealership will finance you and rip you off and give you the highest interest rate possible. I was going to go to my credit union but after talking with Kelly she got me a better rate then my credit union. My salesperson was Sylvia- she is the nicest lady ever! If you are looking for a trustworthy,no pressure but very very knowledge salesperson she is the one to go to! I still cant believe she is a salesperson- she is so nice and helpful! I cant thank Arlington Toyota enough for everything they did for my family and I! I will continue buying cars from Arlington Toyota and will refer all my friends. Actually my best friend's dad who saw my camry decided to buy the new 2010 camry and the man never drove a non-american car in his life. So thank you again! Your staff is truly wonderful and helpful! More

My wife and I bought a used car from the lot, then found an internal problem with the car two weeks later. We called the dealership and asked if they would help pay for the repairs. At first it seemed as if an internal problem with the car two weeks later. We called the dealership and asked if they would help pay for the repairs. At first it seemed as if they might not assist us, but actually, the dealership paid for the whole repair. We are very grateful for their generosity and appreciate their help with everything. Thanks again. More