Arlington Toyota

I turned my SUV in for an oil change, it came out with a check engine light, stability, and traction lights - What the heck? I immediately called over the rep and pointed this out to him. He took it back check engine light, stability, and traction lights - What the heck? I immediately called over the rep and pointed this out to him. He took it back and said they would check it out quickly. Next thing he says is that it needs 2 O2 sensors, which would cost $770 to put in. I'm sorry but I'm highly suspect about turning in a vehicle with no malfunctions whatsoever, and having it come out an hour later with no additional mileage on it, but suddenly it has a check engine light and a $700+ repair estimate. My thought is that they had some junior tech do the service, which I don't mind, but I think he screwed it up and they are just trying to cover their butts and make a profit at the same time. I'm going to be writing an e-mail to the management to let them know of my disapproval of this. And for edification, my vehicle is an 04 4Runner 2WD with 55,000 miles on it and no problems whatsoever. More

When I was in the market to purchase a new car, I looked around a few dealerships before I ultimately decided on Arlington Toyota. My mother had purchased a car there, so I believed I would not have the woo around a few dealerships before I ultimately decided on Arlington Toyota. My mother had purchased a car there, so I believed I would not have the wool pulled over my eyes. I tell you right now, I am not at all experienced in car buying- and the man who talked to me when me and mother got there must of seen all the naivety in my eyes. I had spoken earlier online to the general manager, and I wish so much I had gotten the car she offered to me. Despite his politeness, he was pushy. Despite the fact he was saying "Arn't I doing you good? Arn't I getting you a good good deal?" It was clear he was just trying to smooth me and my poor grandmother over. I eventually ended up purchasing a car type I was not completely happy with, simply because I was nervous and just wanted to get a car and get out. The car I originally wanted was an LE, and I was told I could not find one there my color. I was told that a CE would be available, and I asked the difference. He said the only difference was power seating, but the overall cost of a CE was much less than an LE and I did not know that. This guy made me promise PROMISE to give him "all excellents on the survey" and look what happens a month later after the purchase, I did not give me all excellents because to be perfectly honest I felt cheated. This sale person actually calls me up and complains to me "Why didn't you ask me to switch salespeople? I would of rathered that then you giving me a bad review" among other things and then hangs up on me rudely. I am frankly appalled that such a young girl and her grandmother were treated this way. I will keep my car, simply because It is a necessity for me now with work and school - but I cannot approve of at -least- Charlie Dillard's sales tactics and overall attitude. More

I will recommend Steve to any one who needs a used or new car. Steve was awsome, we went in looking for a good used car with low miles and a low price. I wasn't really into what I was being shown because of car. Steve was awsome, we went in looking for a good used car with low miles and a low price. I wasn't really into what I was being shown because of the price range I wanted to stay in. Steve suggested that we look at the Toyota Yaris, I at first thought oh Gosh, but I test drove it and it was perfect for my needs and definately being new had low miles. While test driving I told Steve I was Toyota head strong and my husnband was Honda head strong and that unless he could get us in our price range ,my husband was going to look at Honda's, needless to say we drove our little Sport Onyx Toyota Yaris home that night.... Steve Thank you, you were awsome even though I was not the best customer to deal with..Robert the finance guy made life in hectic world of Finance a better experience than what we have experienced in the past with other finance guys in other dealer ships. He was great and funny to help ease the transaction of getting into a new car.. ARLINGTON TOYOTA IS AWSOME!!!! Thank you, The Weber's are indeed enjoying their Toyota Yaris... Pam & Joe More

We have been looking at buying a Camry Solara Convertible for a few weeks. We stopped by this dealership 2 or 3 times, test drove a car and left without being pressured to make an instant decision. On the for a few weeks. We stopped by this dealership 2 or 3 times, test drove a car and left without being pressured to make an instant decision. On the last trip we met with Torry Sessoms, and he answered all our questions, was very knowledgeable, and exuded a real sense of confidence, which put us at ease. Torry also provided a great option. They did not have the car we wanted on site but were scheduled to get one within a week. We made an agreement to purchase the car sight unseen with the caveat that if we did not like the color when it came in we could cancel the purchase. Ben Kennedy, the Sales Manager, was also very helpful, and made us comfortable in making the deal without seeing the car. The offer they presented was quite attractive, and they worked with us. Robert Hernandez put together the financial paperwork very quickly, and the process seemed to go much more smoothly than it did the last time we bought a car about 8 years ago. In addition to all that they fed us while we were there, and that was quite a treat. More

Barry made our experience one of the most pleasing ones I have ever been a part of. I find purchasing a car one of the most stressful ones out there. Not only did Barry do a great job on selling me a Prius f have ever been a part of. I find purchasing a car one of the most stressful ones out there. Not only did Barry do a great job on selling me a Prius for my wife I turned around a week later and bought a Highlander. WE are now part of the Toyota family having been Lexus drivers for years. Barry went the extra mile whether it was driving to our home or answering our many questions. The dealership was clean and everyone was wonderful. The cars were perfect upon delivery. More

Salesperson was knowledgeable and helpful and seemed concerned with actually helping me find exactly what I wanted, and not just with closing a deal. Inventory was very good, and so were the terms. We concerned with actually helping me find exactly what I wanted, and not just with closing a deal. Inventory was very good, and so were the terms. We were provided with food while waiting for our new car to be detailed. I was provided with a rental car at no charge when I returned for accessories that were owed me. Very good buying experience overall. More

We had a wonderful experience with the Dealership. We had a wonderful experience with the Dealership. Everyone was very friendly and really tried very hard to make our Deal Happien. We will go back t We had a wonderful experience with the Dealership. Everyone was very friendly and really tried very hard to make our Deal Happien. We will go back to the Dealership for the future vehicle purchases. My Husband and I are very happy with our new Rav 4. sincerely, Damon & Lori Martin More

Debi was very professional and pleasure to work with. She was able to bring me the deal I asked for with no crazy back and forth. I would no hesitate to recommend Debi to friends and associates. The fi She was able to bring me the deal I asked for with no crazy back and forth. I would no hesitate to recommend Debi to friends and associates. The finance manager was also great. He didn't pressure for more add ons. More

As always we always have a good experience in buying car. Being said that we bought 4 cars with this dealership. We always recommend your dealership to friends and family. I like Toyota cars cause it's a hig Being said that we bought 4 cars with this dealership. We always recommend your dealership to friends and family. I like Toyota cars cause it's a highly dependable car. Debi Rellama, our sales agent did an outstanding job and good salesmanship. She's a big asset to your company. More

Issues have been resolved by the dealership. Overall customer service, good. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx customer service, good. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More