Arlington Toyota

The whole process of buying our new vehicle from Arlington Toyota was painless; from the initial contact with Kelly Jester to the final drop-off by Robert Cotney. In fact, I never step foot in the Arlington Toyota was painless; from the initial contact with Kelly Jester to the final drop-off by Robert Cotney. In fact, I never step foot in the dealership to complete the purchase. Kelly did a masterful job of handling the negotiation with class and honesty with all communication through email and phone. Kelly’s initial pricing and trade in value was very aggressive and most importantly “no haggling.” Following the agreed upon price, Robert drove the vehicle to our house for an inspection and returned the next day with all the paperwork to sign. He ensured the vehicle was exactly what we were after. This was the first time dealing with Arlington Toyota and I could not have been more impressed. Our next vehicle purchase will be through Arlington. More

I really enjoyed working with Ed Danley. He was friendly, forthcoming, honest, and not too pushy. He shared information with me to help me get the best price for my 2010 Prius. He answered all my questions a forthcoming, honest, and not too pushy. He shared information with me to help me get the best price for my 2010 Prius. He answered all my questions and was very helpful with anything else that I needed. The other sales people I worked with were very helpful and honest as well. More

On average about every other year i buy a new vehicle and by far this was the best experience. Robert Cotney listened to my needs and exceeded them. All of the negotiating was done before i showed up and i by far this was the best experience. Robert Cotney listened to my needs and exceeded them. All of the negotiating was done before i showed up and it made the car buying experience an exciting one. Toyota now has a customer for life. More

Robert Cotney is the absolute best! He is friendly and sincere. We needed a new vehicle for our growing family and Robert went above and beyond to show us all of our options. Bottom line - if you need a n sincere. We needed a new vehicle for our growing family and Robert went above and beyond to show us all of our options. Bottom line - if you need a new or used car - go to Arlington Toyota. Ask for Robert - he will take GREAT care of you!! More

Car buying is not easy--stressful and oftentimes a long, drawn out process. However, my recent experience at Arlington Toyota was a great experience. Even before arriving at the dealership, I began a emai drawn out process. However, my recent experience at Arlington Toyota was a great experience. Even before arriving at the dealership, I began a email discussion/relationship with Stan Bolton. Arriving at the dealership Stan arranged for a young trainee, Jim, to show us several cars while he was finishing up with another customer. My wife and I were constantly well cared for. Over a relatively short period of time we selected the Highlander model we wanted and set up an appointment for the following day to complete the deal (as I had not brought in my trade in that day). And, completing the deal was done professionally and resulted in a "win-win". From start to finish this was the best car buying experience I have ever had. More

I felt everyone was helpful and knew what I wanted. Robert and Matt were extremely helpful and answered all my questions. Based on this experience, I will purchase all my vehicles from this dealership Robert and Matt were extremely helpful and answered all my questions. Based on this experience, I will purchase all my vehicles from this dealership in the future. I do believe they made my buying experience less painful, than I have experienced in the past with other dealerships. More

I went in expecting to be declined as I have so often before, But as Robert said they are able to wrk with people and get them financing. I left with the trasportation I needed. I made sure I told Robert before, But as Robert said they are able to wrk with people and get them financing. I left with the trasportation I needed. I made sure I told Robert as well as the financing manager that it was the best dealership I had been to. I would gladly return to Arlington for future purchases. More

When I first walked into the dealership or as I walked around outside no one really acknowledge I was there or ask if they could help me. Some salesmen just walked by a few times. But, there was one sales around outside no one really acknowledge I was there or ask if they could help me. Some salesmen just walked by a few times. But, there was one salesman (Edward Danawa) that totally erased that first Toyota impression and experience. He stopped what he was doing and assisted me through the entire process until I was satisfied. Mr. Danawa guided me with kindness and was very clear without pressure or at least a kindness to his pressure:-)which was very nice and most helpful in my decision to purchase my vehicle from Toyota. When my husband and I finished I was very satisfied with the overall service and would select Toyota again if needed. Thanks so much! Faye and Jackie Johnson More

stan bolton went above and beyond.he put it all on the line for me and in real words he told me all about the suv from top to bottom. hope he still workt there when i buy my next arlington toyota give line for me and in real words he told me all about the suv from top to bottom. hope he still workt there when i buy my next arlington toyota give him a pay raise thank you stan for all you did..... charles whittaker More

When my fiance and I bought our car we were given a GOLD CHECK warranty and assured that if anything was wrong with the car it would be taken care of. LIES! After checking rip off report I feel taken advant CHECK warranty and assured that if anything was wrong with the car it would be taken care of. LIES! After checking rip off report I feel taken advantage of. NO INTEGRITY. They tried telling my fiance that nothing was wrong with the car and yet when he said come on a test drive with me and tell me to my face that there isnt a problem, they have nothing to say. The people we spoke with changed their stories three or four times and were extremely rude. Our car did not get fixed. We are extremely unhappy with the way we were treated after the sale. More