Arlington Toyota

Robert Cotney is the absolute best! He is friendly and sincere. We needed a new vehicle for our growing family and Robert went above and beyond to show us all of our options. Bottom line - if you need a n sincere. We needed a new vehicle for our growing family and Robert went above and beyond to show us all of our options. Bottom line - if you need a new or used car - go to Arlington Toyota. Ask for Robert - he will take GREAT care of you!! More

Car buying is not easy--stressful and oftentimes a long, drawn out process. However, my recent experience at Arlington Toyota was a great experience. Even before arriving at the dealership, I began a emai drawn out process. However, my recent experience at Arlington Toyota was a great experience. Even before arriving at the dealership, I began a email discussion/relationship with Stan Bolton. Arriving at the dealership Stan arranged for a young trainee, Jim, to show us several cars while he was finishing up with another customer. My wife and I were constantly well cared for. Over a relatively short period of time we selected the Highlander model we wanted and set up an appointment for the following day to complete the deal (as I had not brought in my trade in that day). And, completing the deal was done professionally and resulted in a "win-win". From start to finish this was the best car buying experience I have ever had. More

I felt everyone was helpful and knew what I wanted. Robert and Matt were extremely helpful and answered all my questions. Based on this experience, I will purchase all my vehicles from this dealership Robert and Matt were extremely helpful and answered all my questions. Based on this experience, I will purchase all my vehicles from this dealership in the future. I do believe they made my buying experience less painful, than I have experienced in the past with other dealerships. More

I went in expecting to be declined as I have so often before, But as Robert said they are able to wrk with people and get them financing. I left with the trasportation I needed. I made sure I told Robert before, But as Robert said they are able to wrk with people and get them financing. I left with the trasportation I needed. I made sure I told Robert as well as the financing manager that it was the best dealership I had been to. I would gladly return to Arlington for future purchases. More

When I first walked into the dealership or as I walked around outside no one really acknowledge I was there or ask if they could help me. Some salesmen just walked by a few times. But, there was one sales around outside no one really acknowledge I was there or ask if they could help me. Some salesmen just walked by a few times. But, there was one salesman (Edward Danawa) that totally erased that first Toyota impression and experience. He stopped what he was doing and assisted me through the entire process until I was satisfied. Mr. Danawa guided me with kindness and was very clear without pressure or at least a kindness to his pressure:-)which was very nice and most helpful in my decision to purchase my vehicle from Toyota. When my husband and I finished I was very satisfied with the overall service and would select Toyota again if needed. Thanks so much! Faye and Jackie Johnson More

stan bolton went above and beyond.he put it all on the line for me and in real words he told me all about the suv from top to bottom. hope he still workt there when i buy my next arlington toyota give line for me and in real words he told me all about the suv from top to bottom. hope he still workt there when i buy my next arlington toyota give him a pay raise thank you stan for all you did..... charles whittaker More

When my fiance and I bought our car we were given a GOLD CHECK warranty and assured that if anything was wrong with the car it would be taken care of. LIES! After checking rip off report I feel taken advant CHECK warranty and assured that if anything was wrong with the car it would be taken care of. LIES! After checking rip off report I feel taken advantage of. NO INTEGRITY. They tried telling my fiance that nothing was wrong with the car and yet when he said come on a test drive with me and tell me to my face that there isnt a problem, they have nothing to say. The people we spoke with changed their stories three or four times and were extremely rude. Our car did not get fixed. We are extremely unhappy with the way we were treated after the sale. More

After waiting over a month, I still can't seem to get a fuel tank installed and my van back. Over 4 weeks for the correct part, and now they say there is a hole in the oil pan also (probably should have c fuel tank installed and my van back. Over 4 weeks for the correct part, and now they say there is a hole in the oil pan also (probably should have caught that a long time ago). Never can get calls returned or accurate information and what is wrong this time. More

I bought a Used Toyota Sequoia in October, I was guaranteed that the overhead DVD player would be fixed. While they removed it at the end of October, I still have not received it back yet. The only guaranteed that the overhead DVD player would be fixed. While they removed it at the end of October, I still have not received it back yet. The only answers that I am getting is that we have not received a email from the manufacturer yet. What have a I learned from this, Arlington Toyota will tell you anything to sell the vehicle, but will not hold up to there guarantee of service department. This is ridiculousness REALLY!!! Over 3 months to replace a overhead DVD player. More

Robert contacted me after my initial internet price inquiry on a new RAV4. He kept in touch with me, but was never high pressure. He had an honest sales approach and was a refreshing change from what inquiry on a new RAV4. He kept in touch with me, but was never high pressure. He had an honest sales approach and was a refreshing change from what I consider the typical salesman at other dealerships. The vehicle I purchased had options I did not want due to price(nav system and Toyoguard), and the folks at Arlington Toyota lowered the price to make purchasing those options a good decision. And, most surprisingly, I dealt with only Robert during the price negotiations. He served as the middleman between me and the "powers that be." I expected a lot of time would be spent bartering over the purchase price, but in their first offer, they actually came within $11 of what I had decided I would pay for the RAV4!!! Wow!!! There was none of the smooth talking, condescending attitude and attempts to confuse the customer during the purchase/trade in negotiations you often see at other dealerships. My experience with Arlington Toyota was so pleasant that, if I am happy with my Toyota's performance (this is my first Toyota), I will only shop there in the future. More