Arlington Toyota

I live in Tallahssee and my buying experience was completely virtual over the net and phone. That said, the experience was my best buying experience ever. They dealt with me fairly and timely with no completely virtual over the net and phone. That said, the experience was my best buying experience ever. They dealt with me fairly and timely with no run around. My turn around from opening call to sitting in my car (they delivered the vehicle) was 48 hours. All paperwork and terms were as agreed and virtual handshake was all it took to cement the deal. I would highly recommend. More

My wife and I recently purchased our first Used car last weekend. In the past we had always been hesitant about doing this, but Stan Bolton provided the information, confidence, and customer service to get weekend. In the past we had always been hesitant about doing this, but Stan Bolton provided the information, confidence, and customer service to get us the exact car we wanted for the price we wanted to pay. Stan is a good person and treated my wife and I with respect. He made us feel like we were buying the car and he wasn't "selling" it to me. There was a spot on the driver's side door that I brought to his attention. He told me that if i couldn't get it out when i got the car home he would have the car door painted for me. He put that in writing. I went home, tried to remove the spot, couldn't get it out, and then called him the next day. He said bring it in and we'll fix it. No questions asked. AND he would have a rental car waiting for me when i got there. That is going above and beyond if you ask me. Again, Stan made this an EXCELLENT buying experience. The finance and Insurance guy was excellent as well. Very direct, to the point, and didn't try selling me products I simply didn't need. From start to finish, the process for buying the car took no more than one hour. I would definitely recommend this dealership to anyone. VERY good experience. Chris from Jacksonville More

great place to work with no hassles and friendly staff professional and courteous this is the second car i have purchased through them and have had a great experience with both trips professional and courteous this is the second car i have purchased through them and have had a great experience with both trips More

After shopping around online and being treated very rudely at another Toyota dealership in town, I selected Arlington Toyota based on the pleasant communication I received via their internet salesperso rudely at another Toyota dealership in town, I selected Arlington Toyota based on the pleasant communication I received via their internet salesperson, Kelly. She understood my needs and lack of time as a single parent and totally set me up with the right sales team of Robert Cotney and Matt Lee. I stated via e-mail what I was looking for and my importance of achieving a certain payment. With the help of Joe (don't know his last name) their finance guy, everything I wanted was achieved. There were zero games, no hidden sales scams and I felt completely comfortable with the whole process. I never felt hassled, intimidated or rushed. I received an excellent price on my 2011 Sienna purchase and fair trade-in value for my vehicle. After a few initial e-mails, my purchase was achieved in person on a Sunday afternoon in less than 2 hours, all while watching a Jag game on the large tv in the showroom. They arranged for the paperwork to be waiting for me once I got off work based on my schedule. The process was fast and took less than 1 hour to get my car delivered, signed and keys in my hand. Robert was excellent in communication and explanation throughout and Matt made sure all my questions regarding financing and options were clearly answered. I left Arlington Toyota with only good things to say, a wave of relief at how easy it was made for me and a full tank of gas in my new Sienna. If you decide that a Toyota purchase might be for you, you should make Arlington Toyota your stop to shop. More

I purchased a new 4 Runner from Arlington Toyota and was SO happy with my experience there. Robert Cotney was great - he made everything so easy and had everything ready for me to allow me to get in and ou SO happy with my experience there. Robert Cotney was great - he made everything so easy and had everything ready for me to allow me to get in and out quickly. The price was better than any other dealership I had looked at and the service that they offer is awesome. I have already recommended this dealership to my family and friends and would recommend it to anyone that is looking to purchase a car due to the great experience that I had there. More

Why? This is why I rated as I have. Robert bent over backwards putting me into two vehicles so far. I did not have to spend a lot of time at the dealership as I did at coggin honda. Robert was completel backwards putting me into two vehicles so far. I did not have to spend a lot of time at the dealership as I did at coggin honda. Robert was completely upfront about all aspects of my purchase. Matt was the respectful finance associate, he also bent over backwards to make sure that I understood all aspects of the deal. I would reccomend and have reccomended your dealership and these two fine men to anyone that I know that wants to purchase a new vehicle. More

I recently bought my 2011 sienna here and we had a great experience with the friendly staffs especially Mr. Juan Velez who was very dedicated and committed to his customers. They have the best team!!!! experience with the friendly staffs especially Mr. Juan Velez who was very dedicated and committed to his customers. They have the best team!!!! More

The customer service I received was exceptional. The salesman, finance manager and general manager were not pushy and took the time to listen to me and explain all the details of the sale of my new truc salesman, finance manager and general manager were not pushy and took the time to listen to me and explain all the details of the sale of my new truck. It was a pleasant and relatively painless experience. I will definitely come back to Arlington Toyota for my next vehicle purchase. More

I typically do not like the car buying experience,and therefore generally try to buy through the fleet department rather than through the retail sales department.My last four buying experiences were thro therefore generally try to buy through the fleet department rather than through the retail sales department.My last four buying experiences were through fleet until my most recent purchase.I went to Arlington Toyota,basically to kick tires and look for some secondary transportation.It was then that I met Ed Danley in retail sales.Ed was a very down to earth,straight forward,what you see is what you get kind of guy.Ed was not a typical high pressure lets buy today type of salesman.He took his time with me,and I visited with him several times prior to my purchase.I never felt like Ed wanted to get rid of me to go help someone who might be buying today.If you want honesty and integrity in a car salesman then go see Ed.He won't sugar coat the situation,but he will work with you to help you get the best deal possible.I can honestly say that buying through Ed and Arlington Toyota was a good car buying experience.I can not vouch for the service department as of yet,but Ed assured me that he would help me should I ever incur the need.I reccomend Ed and Arlington Toyota. More

Ive had many visits to the service department for routine maintenance. I will list the pros and the cons of my many visits. (cons) -simple things like tire rotation and oil changes take way too long! (ev maintenance. I will list the pros and the cons of my many visits. (cons) -simple things like tire rotation and oil changes take way too long! (even with an appointment I have waited up to 4 hours for an oil change) -some service staff are less than helpful and even borderline rude (others are very helpful) -the prices of routine maintenance are very expensive ($50-60 for an oil change and rotation are u kidding me?) (pros) -When a mistake was made by the service dept they made it right (dinged my car and repaired it and for inconvenience gave me my next oil change free) -some service staff are patient and helpful -they have a really nice lady that serves tasty hot dogs while I wait (for hours sometimes) More