Arlington Toyota

Purchase experience Had a great experience the whole way through, from the sales team to the finance manager. Very courteous and knowlegable, and I felt like I was a budd Had a great experience the whole way through, from the sales team to the finance manager. Very courteous and knowlegable, and I felt like I was a buddy they were helping get a great deal on a car. More

Amazing I traded my 2013 Ford Exployer for a 2014 Highlander. My experience at Arlington Toyota was amazing thanks to my sales consultant Irvin Ricks. He had I traded my 2013 Ford Exployer for a 2014 Highlander. My experience at Arlington Toyota was amazing thanks to my sales consultant Irvin Ricks. He had excellent customer service, and he went above and beyond. His service exceeded my husband and I expectations. We got a good deal, we did not feel robbed ,and cheated after our purchase. Irvin Ricks showed us what we asked to see , and nothing more. He treated my family,and I with VIP treatment the whole time. He answered questions, and let me just say we had a lot of questions if he did not know he found out., and we have very specific needs in regards to features in the Highlander. At the end of of the process, we were vey pleased with the purchase, and Irvin Ricks ability to go beyond our expectations in customer service. I see why Arlington Toyota is number 1 in sales. More

Huge selection, comfortable amenities, great follow-up Ask for Zack and Brooks in sales. They are an awesome team to work with because of their professionalism, excellent communication, and easy-going appr Ask for Zack and Brooks in sales. They are an awesome team to work with because of their professionalism, excellent communication, and easy-going approach (this is unbiased - I'm not related to them, friends, or co-worker, etc.). Large vehicle inventory with great selection. If you don't see what you're looking for on the front lot, there's several acres of availability adjacent to the main building. Nice amenities such as complimentary drinks/snacks, too. More

Great Experience We recently purchased our first Scion at Arlington Toyota. Our sales associate, Meghunn Lingebach, was wonderful! She was very helpful and not a bit p We recently purchased our first Scion at Arlington Toyota. Our sales associate, Meghunn Lingebach, was wonderful! She was very helpful and not a bit pushy. After our purchase she called us to make sure everything was good and to see how we were enjoying the car. We would have to say this was the best experience we have had buying a car. Thank you Meg! The Kellys More

DO NOT BUY FROM HERE, THEY WILL SCAM YOU! We are a miltary family of over 22 years. It's been over a month since we traded in our van for another vehicle. After a month, they said they made an We are a miltary family of over 22 years. It's been over a month since we traded in our van for another vehicle. After a month, they said they made an error in the paperwork and demanded another $4800. Obviously, we didnt agree. So, they did not pay off our trade in! They won't give it back, saying it's in storage. We still have to pay our bank for a vehicle we don't have! Now, we have to pay for both vehicles and for an attorney! They are full of lies and deceit! More

July 2014 Car Purchase I recently purchased my second vehicle with Arlington Toyota. I had just started my initial search and thought we would stop by Arlington Toyota and I recently purchased my second vehicle with Arlington Toyota. I had just started my initial search and thought we would stop by Arlington Toyota and take a look at the 4 runners. I had no intent on buying a vehicle that day. I know how dealerships can be when it comes to selling vehicles and I always try and avoid the initial rush of salesman, as we pull into the parking lot. Then I met James. He is new to the car selling business and he really felt he could make a difference in the buyer/salesman relationship. James was not the salesman I expected to see, he was a nice person and not pushy at all. We chatted about his background while we test drove multiple 4 runners. His demeanor never changed once as he pulled car after car out for us to look at or drive. He was a consultant I felt comfortable to work with. I can honestly say he was the reason we put a deposit down and ordered the exact car we wanted. He worked hard to meet my demands, and there were a lot of them. I had a very specific 4 runner I wanted and I knew the price I was willing to pay based off my research and USAA car buying services. James was able to get within $300 dollars of my target price. As you know when it comes to negations, there has to be a little give and take when settling on a price. James did a fantastic job. He is the consultant I would definitely request for any future car buying needs. I also want to give a shout out to Rick Doran and Randy Lindsey. As you know, it takes a team to complete a sale and Rick was the “behind the scenes” guy (General Manager) who also went above and beyond to meet my trade in price. He exceeded my trade in value by $200 dollars. Nice job for not even seeing the vehicle. Last but not least is Randy (Finance Manager), he dresses to impress and really goes the extra mile for military members. As you know when buying a car with a trade in, there is a mound of paperwork that goes with it. Being a seasoned car buyer, Randy gave me the option for the “express sale” and that is exactly what I wanted to do. I was in and out in less than 15 minutes. I am very happy with my purchase and I can’t say enough good things about James and his team. If you decide to purchase a Toyota, go to Arlington Toyota and ask for James Hiton. He and his team will really work hard for your business. More

Spectacular The best service I could ever have. Nice, clean, fast. Jerome was one of the most helpful person I made I got first brand new Toyota corolla. Thank y The best service I could ever have. Nice, clean, fast. Jerome was one of the most helpful person I made I got first brand new Toyota corolla. Thank you J.rhone. I guarantee excellence. More

Oil change I have purchase 3 cars thru this dealer ship & recommended it to others which have purchased. My issue is with service. The person greeting me was un I have purchase 3 cars thru this dealer ship & recommended it to others which have purchased. My issue is with service. The person greeting me was un professional and rude because I did not wish to purchase more than the oil change I came in for. Once the truck was serviced - now I have brake issues and would I like to pay $400 for new brakes. I said not today. well driving away from the dealer ship the brakes did not seem to work as well as they did when I went in. There own paper work states the front brake wear would put it in the "Yellow" but on a different part of the paperwork it is "Red". They can not get it straight. This is the second time on a different car that something similar has happened. After being a customer of over 10 years - I will not be coming back. More

2014 TOYOTA 4 RUNNER SR5 COLT LLOYD was a great salesman.kind, friendly and respectful. He tried his very best to find the car we wanted and got the best deal price. buying a COLT LLOYD was a great salesman.kind, friendly and respectful. He tried his very best to find the car we wanted and got the best deal price. buying a car usually is very streessful time but this time it was a great experience. To: COLT LLOYD A JOB WELL DONE AND YOU ARE AWESOME!!! More

Great Experience at Arlington Toyota Recently upgraded to a new 2014 Prius and had an all-around fantastic experience at Arlington Toyota. Jerome and Juan from the Sales team worked excep Recently upgraded to a new 2014 Prius and had an all-around fantastic experience at Arlington Toyota. Jerome and Juan from the Sales team worked exceptionally hard to accommodate me and I couldn't be any more satisfied with their customer service. Both Jerome and Juan are truly stand-up, genuinely good people and I am really happy to have given them the business. Not once did I feel uncomfortable, nor did I feel that they were being pushy or feeding me lines -- this I found to be really refreshing. Matt in Finance was also exceptional; he was very patient with me and made sure to address all of my questions and concerns. I also had the opportunity to work with their Service department and want to add that Ed has been wonderful. I spoke to Ed a few times over the phone and he was very friendly and helpful each time; when we determined that I could not find exactly what I wanted in window tint, he referred me to multiple reputable professionals in town and gave me some helpful advice. These guys may not have as fancy a shop as some of the other dealerships in town, but I would highly recommend that you stop in... I got a solid deal with the help of some awesome individuals and had a great time in the process. More