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Arlington Toyota
Jacksonville, FL
4,872 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,872 reviews
September 29, 2015
NO Service Go else where if you want any service!!!! I called, left messages, and posted question on their "Live chat" - not only did I not get a respond to my i Go else where if you want any service!!!! I called, left messages, and posted question on their "Live chat" - not only did I not get a respond to my inquiry, there were no acknoledgement at all. More
by Season
Employees Worked With
Ed
August 26, 2015
Great service experience I had an appointment to have all the 100,000 mile service performed on my Camry Hybrid, brakes checked, and a new dash installed. Mike Sandelin took I had an appointment to have all the 100,000 mile service performed on my Camry Hybrid, brakes checked, and a new dash installed. Mike Sandelin took care of everything and the entire experience was perfect. I had a car rented and was in and out of the dealership within 15 minutes and Mike agreed to call me and let me know of anything they found. I expected to need new brakes and was happy to find out I didn't (these hybrids are GREAT on breaks). They did recommend an alignment which I added, and still left at the end of the day spending far less than I expected. The end of day pickup also took 15 minutes to turn in the rental, pay my bill, talk with Mike about my car and pay the bill. Even though they were busy, every aspect of the transaction was fast and appropriate. It was a smooth transaction at a very reasonable price and I'm very happy with the experience and care! More
by beautifulday
Employees Worked With
Mike Sandelin
August 26, 2015
Excellent Experience I got financed for a Corolla Toyota, and the experience was great. My sales man, Devine Hines was very pleasant and honest with me up front, which I r I got financed for a Corolla Toyota, and the experience was great. My sales man, Devine Hines was very pleasant and honest with me up front, which I really appreciated. I have nothing bad say, overall, everything went well. More
by A.J T
Employees Worked With
Roger Paige, Devine Hines,
August 23, 2015
Perfect! Today we bought our first Toyota Sienna from Ray at Arlington Toyota. He was just wonderful...so patient and knowledgeable. He made our car buying ex Today we bought our first Toyota Sienna from Ray at Arlington Toyota. He was just wonderful...so patient and knowledgeable. He made our car buying experience smooth and easy. We love Arlington Toyota! Just ask for Ray! More
by Lisadutschke
Employees Worked With
Ray
August 06, 2015
Great Dealership! Dwight was great in helping us find a truck! Would recommend to anyone looking for a used/new truck or car. Never did i once feel pressured into buyin Dwight was great in helping us find a truck! Would recommend to anyone looking for a used/new truck or car. Never did i once feel pressured into buying anything and ended up with a nice used truck! More
by Kim123
Employees Worked With
Dwight
July 27, 2015
2015 Toyota Camry Purchased another vehicle with Mamadou at Arlington Toyota. He is always great and does a great job with letting you pick out what you want. He always Purchased another vehicle with Mamadou at Arlington Toyota. He is always great and does a great job with letting you pick out what you want. He always has cold drinks in his mini fridge under his desk. More
by Celeste Payne
Employees Worked With
Mamadou
July 04, 2015
Awesome Sales Consultant Cherry Moore is the best yet I have ever dealt with and Rick Doran was awesome to me. Great place to purchase an automobile. She did not hound me abou Cherry Moore is the best yet I have ever dealt with and Rick Doran was awesome to me. Great place to purchase an automobile. She did not hound me about buying and I came back three times. More
by Keb247
Employees Worked With
Cherry Moore
July 04, 2015
outstanding sales consultant the experience was great. Ask for cherry Moore. She will assist you with your needs and not hound you. Everything was great. Rick Doran was also fanta the experience was great. Ask for cherry Moore. She will assist you with your needs and not hound you. Everything was great. Rick Doran was also fantastic. More
by Canes
Employees Worked With
Cherry Moore
July 04, 2015
excellent customer service Craig Dowdy: He did a very good job helping me find vehice that I wanted. I bought a Toyota 2015 corolla S that I love. Craig Dowdy: He did a very good job helping me find vehice that I wanted. I bought a Toyota 2015 corolla S that I love. More
by Jones, J.
Employees Worked With
Craig Dowdy
July 04, 2015
Do,right by your customers I bought a 2009 Miata on June 12th. On June 29th I have a major problem with the top. The top had been recently replaced improperly. Arlington Toyota I bought a 2009 Miata on June 12th. On June 29th I have a major problem with the top. The top had been recently replaced improperly. Arlington Toyota will not help, will not offer fix it, they will not even take it back in to have their service dept look at it. They flat out told me that the can't help me. More like they won't help me. More
by Dwaine
Employees Worked With
Jake(sales), Ed(service)
