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Arlington Toyota
Jacksonville, FL
4,872 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,872 reviews
March 14, 2016
Stepping Stone I would like to say thanks for the burden lifted off my chest and the care/concern my sales rep, Mark Butler, provided for me as well as everyone's co I would like to say thanks for the burden lifted off my chest and the care/concern my sales rep, Mark Butler, provided for me as well as everyone's concern with helping me in my tough situation when no one else would take the time to listen. I'm so relieved and would definitely recommend to anyone because the customer service is uncanning. More
by phattbaby
Employees Worked With
Mark Butler
March 14, 2016
Routine service When I arrived for my appointment Jason Uhrmacher greeted me promptly, wrote up the service ticket and directed me to the waiting area. Much quicker t When I arrived for my appointment Jason Uhrmacher greeted me promptly, wrote up the service ticket and directed me to the waiting area. Much quicker than I expected he returned explaining what work was performed and that I was ready to go. The service at this dealership has improved greatly through the years and I would recommend it to anyone. We LOVE our RAV4 and Arlington Toyota keeps it running smoothly! More
by DP
Employees Worked With
Jason Uhrmacher
March 11, 2016
Regular maintenance appt Ryan met me at the drop off area, explained what was going to,happen, led me to the waiting area and very quickly came to,get me to let me know my car Ryan met me at the drop off area, explained what was going to,happen, led me to the waiting area and very quickly came to,get me to let me know my car was ready. He was very polite and helpful !! More
by Kvince44
Employees Worked With
Ryan in the service dept
March 06, 2016
Service Dept We have been purchasing cars from Arlington Toyota for decades, I believe 7 total. Not only has the sales department been great but the service depar We have been purchasing cars from Arlington Toyota for decades, I believe 7 total. Not only has the sales department been great but the service department has been amazing. Mike Sandelin and Robert Cotney are my 2 favorite service advisors. They both go the extra mile to make sure our cars are well taken care of. More
by Cjfletcher5
Employees Worked With
Mike Sandelin, Robert Cotney
March 05, 2016
Service Advisor Michael Sandelin Michael Sandelin is a very excellent advisor. My 4Runner issues were all taken care by him every time I took it for service or repair. And he is the r Michael Sandelin is a very excellent advisor. My 4Runner issues were all taken care by him every time I took it for service or repair. And he is the reason why I stayed in Arlington Toyota. He keeps my truck in condition. Very much satisfied with his services. More
by Kotse7
Employees Worked With
Michael Sandelin
February 27, 2016
Great service advisor Mr Scott Boito Arlington Toyota has great service advisors and the one I repeatedly go to is Mr. Scott Boito. I have dealt with Mr. Boito for over 4 years. He provid Arlington Toyota has great service advisors and the one I repeatedly go to is Mr. Scott Boito. I have dealt with Mr. Boito for over 4 years. He provides great service advice and is very accessible. He's the reason I keep taking our Toyotas to Arlington for service. Keep up the great work Scott and the entire service team at Arlington! More
by Toyota owner
Employees Worked With
Scott Boito
February 26, 2016
Purchase 2016 Tundra On Monday Feb 22, 2016 took my Tundra in for the 40K service with plans of possibly purchasing a new Tundra if the price and financing was right. Met On Monday Feb 22, 2016 took my Tundra in for the 40K service with plans of possibly purchasing a new Tundra if the price and financing was right. Met up with Rodney the salesperson, I had met Rodney on a prior servicing of my vehicle. I told him exactly what I was looking for and stressed to him the price and financing terms and only financed with TOYOTA FINANCIAL SERVICES. I looked around the lot at the inventory available and spotted the vehicle that I was interested in a 2016 Tundra Crewmax. Pointed out the vehicle to Rodney and he worked for the deal that I told him I wanted and within three hours I was driving off the lot with it! Rodney provided great service and would recommend anyone looking for a new or used vehicle to see Rodney! More
by RAB
Employees Worked With
Rodney
February 13, 2016
Worst Customer Experience i have ever experienced in my life Horrible customer service, Richard Reese General sales manager has no respect for his customers nor does he care to listen to anyone's issues, when as Horrible customer service, Richard Reese General sales manager has no respect for his customers nor does he care to listen to anyone's issues, when asked why he didn't care I was asked to leave the property. More
by Unhappy
Employees Worked With
Richard Reese
February 06, 2016
Great people and great service Jessie Robinson was my sales rep. He was awesome. Super friendly, helpful and really helped me to get exactly what I wanted. Juan and Antonio were gre Jessie Robinson was my sales rep. He was awesome. Super friendly, helpful and really helped me to get exactly what I wanted. Juan and Antonio were great too. Excellent people who are genuinely helpful! More
by 2016toyota
Employees Worked With
Jessie Robinson, Juan Velez, Tony Garcia
January 12, 2016
Outstanding work by Cherry Moore and great dealership I recently purchased a used 2006 Lexus IS250 from Arlington Toyota. Cherry Moore sold me the vehicle and was great. She was very low pressure through I recently purchased a used 2006 Lexus IS250 from Arlington Toyota. Cherry Moore sold me the vehicle and was great. She was very low pressure throughout the entire process! The negotiations were straight forward and didn't unnecessarily waste mine and my mother’s time. After looking at other vehicles Cherry was able to grab the beautiful Lexus in which I now the drive. (2006 Lexus). Although I am currently a student in Mississippi Cherry was able to send me personal videos of every car I was interested in prior to me coming in. This was great and is a fantastic idea for individuals who like to see their potential future vehicles in a video format. All around my mother and I had a great experience at Arlington Toyota and would go back there for our next purchases. Thanks Arlington Toyota for naming my vehicle as well. Lexi the Lexus is running great! More
by Kanga
Employees Worked With
Cherry Moore
