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Arlington Toyota

Jacksonville, FL

4.4
4,871 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience. More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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10939 Atlantic Blvd

Jacksonville, FL

32225

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Showing 4,871 reviews

March 14, 2016

Routine service When I arrived for my appointment Jason Uhrmacher greeted me promptly, wrote up the service ticket and directed me to the waiting area. Much quicker t More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Uhrmacher
Mar 15, 2016 -

Arlington Toyota responded

Thanks for the great feedback, DP! We're pleased to hear that Jason was so helpful and accommodating, and made sure that you were kept well informed about you vehicle's service. We appreciate your business, and hope to work with you again in the future! Regards, Arlington Toyota

March 11, 2016

Regular maintenance appt Ryan met me at the drop off area, explained what was going to,happen, led me to the waiting area and very quickly came to,get me to let me know my car More

by Kvince44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in the service dept
March 06, 2016

Service Dept We have been purchasing cars from Arlington Toyota for decades, I believe 7 total. Not only has the sales department been great but the service depar More

by Cjfletcher5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin, Robert Cotney
Mar 08, 2016 -

Arlington Toyota responded

Thanks for the 5-star rating, Cjfletcher5! We're happy to hear that you have had such great service experiences with us, and that Mike and Robert have been able to ensure that your cars are well taken care of. We appreciate your continued business over the years, and hope to work with you again in the future. Regards, Arlington Toyota

March 05, 2016

Service Advisor Michael Sandelin Michael Sandelin is a very excellent advisor. My 4Runner issues were all taken care by him every time I took it for service or repair. And he is the r More

by Kotse7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Sandelin
Mar 08, 2016 -

Arlington Toyota responded

Thanks for the great feedback, Kotse7! It's wonderful to hear that Michael has been so helpful and accommodating to you each time you bring your 4Runner in for service. We're glad that he makes sure that your truck stays in great shape, and instills such great confidence in the work that he performs on your vehicle! We appreciate your business and look forward to working with you again in the future. Regards, Arlington Toyota

February 27, 2016

Great service advisor Mr Scott Boito Arlington Toyota has great service advisors and the one I repeatedly go to is Mr. Scott Boito. I have dealt with Mr. Boito for over 4 years. He provid More

by Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boito
Mar 01, 2016 -

Arlington Toyota responded

Thanks for the great feedback! We're pleased to hear that Scott has continuously extended fantastic customer care to you, and has made sure that you are well accommodated each time you come in. We're glad you feel so at ease, and trust the care of your vehicles in his hands! We appreciate your business and look forward to working with you again in the future. Regards, Arlington Toyota

February 26, 2016

Purchase 2016 Tundra On Monday Feb 22, 2016 took my Tundra in for the 40K service with plans of possibly purchasing a new Tundra if the price and financing was right. Met More

by RAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
February 13, 2016

Worst Customer Experience i have ever experienced in my life Horrible customer service, Richard Reese General sales manager has no respect for his customers nor does he care to listen to anyone's issues, when as More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Reese
February 06, 2016

Great people and great service Jessie Robinson was my sales rep. He was awesome. Super friendly, helpful and really helped me to get exactly what I wanted. Juan and Antonio were gre More

by 2016toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Robinson, Juan Velez, Tony Garcia
Feb 11, 2016 -

Arlington Toyota responded

Thank you so much for your review of Arlington Toyota. We strive to make our customers delighted with their purchase and want to invite you to experience that same dedication when it's time to service your new Toyota. Please don't forget your new Toyota comes with ToyotaCare, our complimentary maintenance program. Enjoy your new Toyota!

January 12, 2016

Outstanding work by Cherry Moore and great dealership I recently purchased a used 2006 Lexus IS250 from Arlington Toyota. Cherry Moore sold me the vehicle and was great. She was very low pressure through More

by Kanga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherry Moore
September 29, 2015

NO Service Go else where if you want any service!!!! I called, left messages, and posted question on their "Live chat" - not only did I not get a respond to my i More

by Season
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ed
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