Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Toyota
Jacksonville, FL
4,846 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,846 reviews
April 13, 2016
My truck was due for a transmission flush Excellent and professional service experience. Worked with both Steve Cole and Jason Leighty for a truly exceptional experience. I would highly recom Excellent and professional service experience. Worked with both Steve Cole and Jason Leighty for a truly exceptional experience. I would highly recommend Arlington Toyota's service department to anyone. More
by Steve
Employees Worked With
Steve Cole and Jason Leighty
April 04, 2016
Oil change Ryan's very courteous and helpful is a wonderful young man appreciate everything and is can't wait to get back to get oral change Ryan's very courteous and helpful is a wonderful young man appreciate everything and is can't wait to get back to get oral change More
by Buckeye13
Employees Worked With
Ryan
April 04, 2016
Going the step beyond Michael Sandelin went out of his way to give me the best service, including working successfully with my 3p warranty service. Highly recommend him any Michael Sandelin went out of his way to give me the best service, including working successfully with my 3p warranty service. Highly recommend him any time. I've been with Arlington Toyota since 07 and will be forever. More
by LindaK2433
Employees Worked With
Michael Sandelin
April 02, 2016
Excellent as always! We dropped our car off for an oil change and tire rotation and our service was excellent as usual. Scott Boito kept me informed and made the experien We dropped our car off for an oil change and tire rotation and our service was excellent as usual. Scott Boito kept me informed and made the experience smooth and easy. More
by Jolly5
Employees Worked With
Scott Boito
April 01, 2016
Recall Issue Had an open recall on my vehicle and my service consultant Chauncy made everything quick and easy. Excellent experience! I would definitely recommend Had an open recall on my vehicle and my service consultant Chauncy made everything quick and easy. Excellent experience! I would definitely recommend this service center to others. More
by ZachTheYota
Employees Worked With
Chauncy Williams
March 31, 2016
Service at Arlington Toyota Excellent customer service from Scott Boito. He was professional, courteous and got the car done quickly. Thanks! P.s. Did think price for one tir Excellent customer service from Scott Boito. He was professional, courteous and got the car done quickly. Thanks! P.s. Did think price for one tire was a bit high. More
by Florida retiree
Employees Worked With
Scott Boito
March 31, 2016
50,000 Mile Tune-Up My Arlington Toyota experience started before I made it to the service center, by being able to make an appointment that fit my hectic schedule using My Arlington Toyota experience started before I made it to the service center, by being able to make an appointment that fit my hectic schedule using the Arlington Toyota App. Upon arrival I was promptly greeted by my service representative, Scott Boito. Scott pointed out a couple of things that my car needed based on the extensive mileage that I had recently put on my car. After servicing, my car now idles much better, has more power on take off, and even gets better gas mileage! Thanks Scott for your recommendations and the quality customer service that you provided! More
by John
Employees Worked With
Scott Boito
March 31, 2016
Scott Boito rocks From my perspective, a service adviser's job is a tightrope. Often a thankless one. On one hand he must make the customer feel valued and importan From my perspective, a service adviser's job is a tightrope. Often a thankless one. On one hand he must make the customer feel valued and important and like he is looking out for the customer's best interest, while at the same time making the dealership, his employer, happy with his work and profitable. Nevertheless, despite the challenges inherent in his role, for a great number of years Scott has consistently done a great job in making me feel like the recommendations he makes for service on both of my Toyota vehicles are conservative and truly representative of what service the vehicles require to be in good operating condition. Scott is highly responsive to incoming inquiries and also very proactive in communicating the needs and recommendations for my vehicles and in getting the job done. Visit after visit. Good Job Scott! And Thank YOU More
by TMK-PVB
Employees Worked With
Scott Boito
March 31, 2016
Tacoma 100,000 mile service I was referred to Scott Bioto so I brought my 4x4 2013 Tacoma in for 100,000 service. He was polite, knowledgeable and handled all my service needs; e I was referred to Scott Bioto so I brought my 4x4 2013 Tacoma in for 100,000 service. He was polite, knowledgeable and handled all my service needs; even recommended some stuff I forgot. Is a real credit to the service department. More
by fpg68j2p
Employees Worked With
Scott Bioto
March 28, 2016
Service Challenge The why Michael Sandelin handled the service issue was first class and very important was the ongoing communication providing me with updates on the The why Michael Sandelin handled the service issue was first class and very important was the ongoing communication providing me with updates on the resolution to the issue. Thanks Michael and the Arlington Toyota team. More
by jpalermo3
Employees Worked With
Michael Sandelin
