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Arlington Toyota
Jacksonville, FL
4,846 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,846 reviews
April 21, 2016
Best service department! Laura at the service department is great! Very knowledgeable of the vehicle and what needs to be done. No nonsense and very honest on the service th Laura at the service department is great! Very knowledgeable of the vehicle and what needs to be done. No nonsense and very honest on the service that needs to be completed More
by pk2016
Employees Worked With
Laura
April 21, 2016
Service and more Mike Sandelin and the service team are simply sensational. I have a 2012 Sequoia, and just turned 103,000 miles, so you know this vehicle gets a lot Mike Sandelin and the service team are simply sensational. I have a 2012 Sequoia, and just turned 103,000 miles, so you know this vehicle gets a lot of usage on the road as well as around Jacksonville and Tallahassee. I made my appointment on line, and then adjusted my time. Mike called me at 9 am to tell me that my vehicle was in progress, and that it would be completed in a couple of hours. After I did a short road test, there was another adjustment needed, and it was taken care of immediately with outstanding results. More
by Sequoia guy
Employees Worked With
Mike Sandelin
April 21, 2016
Cherry Moore was awesome! Ask for Cherry! Found a 2013 Tundra online and emailed to inquire. I was contacted by Cherry Moore. She answered every question, took extra pictures, did everything I Found a 2013 Tundra online and emailed to inquire. I was contacted by Cherry Moore. She answered every question, took extra pictures, did everything I needed. I live 5 hours away so I drove up on Saturday morning. She had the truck waiting, cleaned and ready to go. All the agreed upon pricing and paperwork was accurate. Tony from finance was great. I even bought an extended warranty which I typically would of never done. The 5 hour drive was worth it to not have to deal with the BS that normally occurs while buying a car in S Florida. This is the first truck I have purchased online so I was very hesitant. Cherry really did a GREAT JOB! THANK YOU! More
by Printzilla
Employees Worked With
Cherry Moore
April 21, 2016
15,000 Service I scheduled an appointment for my 15,000 mile service and brought my car on a Saturday. I thought I would have a long wait, but low and behold I did I scheduled an appointment for my 15,000 mile service and brought my car on a Saturday. I thought I would have a long wait, but low and behold I did not. I was out of there in under an hour. Great JOB!! Arlington Toyota..... More
by Tweety11
Employees Worked With
Rick Doran
April 21, 2016
Always a good service experience Greg was helpful and did an amazing job. He's very friendly. Never had an issue with Arlington, always a good service. Very accommodating. They have f Greg was helpful and did an amazing job. He's very friendly. Never had an issue with Arlington, always a good service. Very accommodating. They have free water and popcorn More
by Starbux0
Employees Worked With
Greg
April 20, 2016
brake check, blinker light replaced and extensive service I had multiple problems investigated. Mr Andrews explained exactly what needed to done and how much each would cost before work completed He also inq I had multiple problems investigated. Mr Andrews explained exactly what needed to done and how much each would cost before work completed He also inquired about the replacement of my dash which is a recall by Toyota. He discovered that even though I had been notified about the recall over a year ago, no one had actually ordered the item for my vehicle. I had been told that when it arrived that I would be notified....obviously an oversight by someone Glad that Mr Andrews is so honest with his customers More
by PJM
Employees Worked With
Chauncey Andrews
April 14, 2016
OUTSTANDING SERVICE Always unbelievable service when I go. As soon as get out, I'm greeted and asked for what can I be helped with. Laura is the person to see when you Always unbelievable service when I go. As soon as get out, I'm greeted and asked for what can I be helped with. Laura is the person to see when you need service for your vehicle. She's very courteous & very knowledgeable about the vehicle. More
by petekim0476
Employees Worked With
Laura
April 14, 2016
Boito's the Best Excellent service and attention to detail! Even remembering side items discussed 6months ago. Scott Boito is a premium service advisor. Thank you for Excellent service and attention to detail! Even remembering side items discussed 6months ago. Scott Boito is a premium service advisor. Thank you for the continued excellence! More
by Tundra13
Employees Worked With
Scott Boito
April 14, 2016
Great dealership and Great service depatment This was my 20,000 mile service and Scott Boito asked if I had any concerns that he need to have checked out. He is very through and asked if I neede This was my 20,000 mile service and Scott Boito asked if I had any concerns that he need to have checked out. He is very through and asked if I needed the shuttle to take me to work or if I was waiting for my car. I had a ride to work. Mr. Boito called me to let me know when my car was ready to be picked up. He had the service information waiting for me when I arrived and the car was also wash and vacuumed. More
by Owner 2014
Employees Worked With
Scott Boito
April 13, 2016
Excellent job at Arlington toyota Mike Sandelin is very knowledgeable and professional and I always look forward to seeing him when I bring my vehicle to Arlington Toyota. Excellent se Mike Sandelin is very knowledgeable and professional and I always look forward to seeing him when I bring my vehicle to Arlington Toyota. Excellent service and customer care. More
by Cmullarkey
Employees Worked With
Mike Sandelin
