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Arlington Toyota
Jacksonville, FL
4,847 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,847 reviews
September 27, 2016
Always great service Great service as always. Mike and Rich at Arlington Toyota takes great care of you. We have bought several vehicles at Arlington Toyota and will conti Great service as always. Mike and Rich at Arlington Toyota takes great care of you. We have bought several vehicles at Arlington Toyota and will continue to shop with them for our Vehicle needs. Great job guys keep up the great work. More
by stuckigs
Employees Worked With
September 27, 2016
Best oil change ever! I've had multiple health issues over the last few months, among them being cancer surgery. I am also always counting my "pennies" and trying to save I've had multiple health issues over the last few months, among them being cancer surgery. I am also always counting my "pennies" and trying to save money whenever possible. Arlington Toyota is where I purchased my car (a 2007 Camry Hybrid). It has been a great vehicle. We have had regular scheduled maintenance and oil changes. Arlington frequently sends coupons that also help to save me money. I was late getting the vehicle in to have it serviced, but I finally made it! Michael Sandelin was the service rep who helped me. I felt that he did a great job. I got my oil change in record time, no problems. The service dept even called me on my cell phone when they couldn't locate me (I was eating lunch) to let me know the car was almost ready. Now, THAT's GREAT SERVICE! I also told Michael that our car has been a great vehicle and I have family members who keep trying to buy it from me, but I won't sell it! Hey, when you get a great car, you don't want to let it go! Thanks, Arlington Toyota! We are really enjoying our Toyota Camry Hybrid, as well as the great service we get at your service department. More
by HybridFan001
Employees Worked With
Michael Sandelin
September 21, 2016
Service at arlington Michael sandelin is a very composed advisor he handles the situation with care and has great knowledge. The customer service was convenient expeditio Michael sandelin is a very composed advisor he handles the situation with care and has great knowledge. The customer service was convenient expeditious and gave me confidence More
by Ernest Barber
Employees Worked With
Mike Sandelin
September 21, 2016
ALWAYS GREAT SERVICE The very reason we bought again at Arlington is the tremendous Service department, no matter who we see we are always taken care of, what better reaso The very reason we bought again at Arlington is the tremendous Service department, no matter who we see we are always taken care of, what better reason to give all our business to Arlington, you should to ! More
by JOHN
Employees Worked With
scott
September 21, 2016
Scheduled maintenance on my 2006 V8 Tundra. I always misplace business cards because they tend to overfill my wallet so, when I make an appointment, I never request anyone by name. I got lucky t I always misplace business cards because they tend to overfill my wallet so, when I make an appointment, I never request anyone by name. I got lucky this time as Michael Sandelin took care of me and it was a great experience. Michael has helped me several times in the past and each time he got me back on the road quickly and always informs me of any future attention that my vehicle May in need of. More
by Ray
Employees Worked With
Michael Sandelin and Pat Southesby
September 17, 2016
Victor Odems Bought a used Honda Pilot Victor was very helpful. He earned my business I and I will continue to recommend people to him. He worked fast was friendly Bought a used Honda Pilot Victor was very helpful. He earned my business I and I will continue to recommend people to him. He worked fast was friendly and not pushy More
by Chaddsvis
Employees Worked With
Victor Odems
September 17, 2016
Zack in Sales Zack did a really great job! He had my paperwork ready and waiting when we got there to streamline our purchase. He stayed until 11PM at night to get Zack did a really great job! He had my paperwork ready and waiting when we got there to streamline our purchase. He stayed until 11PM at night to get things done, and was very patient and thorough and worked very hard to get us the best deal. You're in great hands with Zack! We came back the next day to purchase a second car from him! More
by da1
Employees Worked With
Zack
September 15, 2016
Salesperson Pat! I have bought two Toyota's over the years back to 2008 and Pat Southey was my salesman then and now 2016! He is super nice and I feel very comfortable I have bought two Toyota's over the years back to 2008 and Pat Southey was my salesman then and now 2016! He is super nice and I feel very comfortable with him. He even brought me lunch while I was waiting. He rode with me to the gas station and filled my car up with gas. Pat is just a super guy, he asks what would like to be driving. I was at first looking at a used car with very little miles and Pat proved to me I will spend about $15 more on a brand new car, why not? I bought a brand new Camry and I am very happy:) More
by carguypat
Employees Worked With
Pat Southey
September 13, 2016
Excellent Had a fantastic experience working with Cherry Moore at this dealership. She was very knowledgeable, patient and customer service oriented. I found Had a fantastic experience working with Cherry Moore at this dealership. She was very knowledgeable, patient and customer service oriented. I found her more easy to deal with than any other car salesperson I've ever worked with and highly recommend her for anyone looking to purchase a Toyota. She's the best! More
by Jackieo
Employees Worked With
Cherry Moore
September 13, 2016
ABS Light Repair My experience was excellent. Scott Cole, my service rep kept me informed the entire way. While waiting for a part to come in, he promptly arranged a My experience was excellent. Scott Cole, my service rep kept me informed the entire way. While waiting for a part to come in, he promptly arranged a rental. Also, he worked with our IWS rep to ensure payment was received. Scott's customer service is commendable. Hollis & Renee Butler More
by Hollis Butler
Employees Worked With
Cole, Scott
