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Arlington Toyota
Jacksonville, FL
4,847 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,847 reviews
January 05, 2017
Excellent service! Took my Camry for a complimentary service and Michael Sandelin did a great job. He was friendly, very professional, he has made sure everything was do Took my Camry for a complimentary service and Michael Sandelin did a great job. He was friendly, very professional, he has made sure everything was done. Thanks Mike! More
by bas
Employees Worked With
Michael Sandelin
January 05, 2017
35000 mile check Great service as usual. On time actually before stated time! Good job cleaning the 4 runner also. Sometimes you do that and sometimes you don't... got Great service as usual. On time actually before stated time! Good job cleaning the 4 runner also. Sometimes you do that and sometimes you don't... got it right this time thanks. More
by Beach4 runner
Employees Worked With
Drop off before opening
January 03, 2017
Awesome Came in for schedule maintenance on my Avalon staff were friendly very professional, anticipated on being there for awhile, was in and out less than a Came in for schedule maintenance on my Avalon staff were friendly very professional, anticipated on being there for awhile, was in and out less than a hour and the best part no out of pocket expense More
by Carolyn Fowler
Employees Worked With
Derrin Drago
January 02, 2017
Above and Beyond This was my first time taking my car to Arlington Toyota. My car was stolen out of my driveway two days before Thanksgiving. After being treated terri This was my first time taking my car to Arlington Toyota. My car was stolen out of my driveway two days before Thanksgiving. After being treated terrible by everyone the best move I could have ever done was taking my recovered car to Arlington Toyota. My insurance company was of no help. Rick Doran told me to bring my car in and talk to Mike Sandelin. I pulled my car in and was greeted immediately. They called for Mike Sandelin and within 1 minute he was there. He assured me that he would get everything taken care of. He then escorted me to the rental car agency where I was taken care of with amazing customer service. I wish I had their names so I could recognize them as well. My car was repaired and detailed In a timely fashion. I can't express enough gratitude and thanks to everyone at Arlington Toyota for the amazing experience!!!! More
by Adamp
Employees Worked With
Mike Sandelin
December 19, 2016
Purchase of 2017 Corolla Big Jake did an astonishing job helping us find our new vehicle. He made the process as smooth as he possibly could. We ended on deciding to purchase Big Jake did an astonishing job helping us find our new vehicle. He made the process as smooth as he possibly could. We ended on deciding to purchase the black cherry 2017 corolla and are extremely happy. More
by Jaxjrods
Employees Worked With
Jacob Zajicek, Ben Kennedy
December 19, 2016
Consistently excellent service I have been using Arlington Toyota's service department for more than 17 years to service both of my Toyota vehicles. Professional, responsible, and I have been using Arlington Toyota's service department for more than 17 years to service both of my Toyota vehicles. Professional, responsible, and approachable service advisors coupled with top notch service personnel make for a pleasant and understandable service experience and the problem fixed "the first time". Welcome back Mike Needham. A great "re-addition" to an already terrific service team! More
by TMK
Employees Worked With
Mike Needham
December 17, 2016
Mike Sandelin Mike Sandlin has been our service provider since we purchased our 2006 4-Runner new. He is always professional, courteous and keeps his customers inf Mike Sandlin has been our service provider since we purchased our 2006 4-Runner new. He is always professional, courteous and keeps his customers informed. Our experience with Arlington Toyota staff, particularly Mike Sandelin, has always been outstanding. More
by Annebriwn
Employees Worked With
Mike sandelin
December 16, 2016
Top notch service experience I wanted to express my gratitude to Michael Sandelin and the other members of the Arlington Toyota service department for making my recent service app I wanted to express my gratitude to Michael Sandelin and the other members of the Arlington Toyota service department for making my recent service appointment fast, friendly and thorough! I appreciate them going out of their way to make my experience enjoyable! More
by Timmi
Employees Worked With
Michael Sandelin
December 10, 2016
Great Service at Arlington Service advisor Mike Sandelin is great to deal with and explains the work to be completed very well. He keeps you updated on the process. Service advisor Mike Sandelin is great to deal with and explains the work to be completed very well. He keeps you updated on the process. More
by Toyota owner
Employees Worked With
Mike Sandelin
December 10, 2016
Sienna Service by Sandelin Mike is very knowledgeable and addressed all my questions and concerns thoroughly. He understands how we look at the options presented and recommends Mike is very knowledgeable and addressed all my questions and concerns thoroughly. He understands how we look at the options presented and recommends the optimal choices so that the vehicle gets the best service needed. Thank you. More
by Siennafan
Employees Worked With
Mike Sandelin
