Arlington Toyota

Thank You Alex Martin I bought a new Sequoia today 3/4/2017. Everyone was friendly and willing to help in any way to make the process smooth. I would like to say that it w I bought a new Sequoia today 3/4/2017. Everyone was friendly and willing to help in any way to make the process smooth. I would like to say that it was a pleasure working with Alex Martin (salesman). Alex was knowledgeable, professional and very personable. He made took the stress out of making the purchase. He was thoughtful in keeping in contact with me until I made my final decision. I would definitely recommend Arlington Toyota and Alex Martin to family and friends. Thank Alex! More

Great Awesome expierence !! Very friendly staff. Was helped quickly and got the car I wanted!! Finance manager was amazing and worked quickly to get me out Awesome expierence !! Very friendly staff. Was helped quickly and got the car I wanted!! Finance manager was amazing and worked quickly to get me out the door and into my car. More

Thanks Nathan for extending excellent customer service. We've never planned to get a car on that day, however, Nathan is knowledgeable and had answered all our queries about Toyota cars and suggested a car We've never planned to get a car on that day, however, Nathan is knowledgeable and had answered all our queries about Toyota cars and suggested a car that's best for our family. We're thankful that he extended an excellent customer service. For my next car, definitely it would still be from Arlington Toyota. More

Very pleasurable experience - Best deal in town! I got a great deal on a 2016 4 Runner. The facility was very busy when I arrived but I received great customer service and a lot of attention, they h I got a great deal on a 2016 4 Runner. The facility was very busy when I arrived but I received great customer service and a lot of attention, they have a lot of employees. They are willing to negotiate and aren't "sketchy" like other dealerships. I had a bad experience at another local dealership after getting the run-around. I did not experience that here. The employees are friendly and aren't condescending to women (like another local dealership who shall remain nameless). I would recommend this dealership to others. The finance guy was knowledgeable and helpful, too. More

Stay Away!!! I'll go back to my Lexus Dealership! I took my son in on New Year's Eve hoping to get a great deal on a car...I had called ahead to make sure the car I was interested in was there. It was I took my son in on New Year's Eve hoping to get a great deal on a car...I had called ahead to make sure the car I was interested in was there. It was, and we took it for a test drive. It had a great price and my son fell in love with it...but we found out why: it had been in a prior accident...which wasn't stated on the ad. It was a great price, and as his first car I wanted him to be happy, so we decided to go for it. DO NOT GO THERE WITHOUT YOUR OWN FINANCING! We went for their financing as they claimed they were a "Vystar loan office" and were "essentially like going into Vystar" as I am a Vystar customer. My credit score is very good, and I have all my loans with Vystar, so I assumed that when they said they were going to run my credit once that that was that...they said I was approved, we signed all the paperwork and we were good. Customer service was OK. The car wasn't even clean, and we waited an HOUR after purchase to get it cleaned, only to get it mildy wiped down (there were spills in the cup holders and leaves on the carpet still...I'm not sure what they were doing for that hour...) But my son was happy...which was important. I thought it was done, but... OH, NO! THEY RAN MY CREDIT 6 TIMES! Ends up they didn't fill out the loan application completely and my credit app to Vystar was DENIED! Arlington didn't call me to talk to Vystar (which would have revealed the problem!) Instead, they simply kept running my credit through other lenders! So, imagine my surprise when I get 3 rejection letters and a letter of loan from a company I'd never heard of! In addition, the loan amount was $65.80 higher than what I had signed for (I still don't know what that's about!)! All of these loan pulls tanked my credit score by 30 points! THIS IS THE FIRST TIME I HAVE EVER WALKED INTO A DEALER LIKE THIS...NEVER AGAIN WILL I WALK INTO A DEALER WITH A PRE-APPROVAL!!! I called several times to complain. No response. They didn't care..they push cars...they're good at it...I'm going back to my Lexus dealership for quality, honesty and reliability. Arlington could take some pointers from them and their competitors... STEER CLEAR! IF IT SOUNDS TOO GOOD TO BE TRUE, IT IS! More

Very pleased We came into Arlington Toyota with the intentions of "looking" for a truck. We left with my son as a proud owner of his first tundra. We had the pleas We came into Arlington Toyota with the intentions of "looking" for a truck. We left with my son as a proud owner of his first tundra. We had the pleasure of dealing with Neal Jones. He was extremely genuine and listened to our needs helping us select the perfect vehicle. Never once did we feel the least bit pressured. I would happily recommend Neal to anyone interested in purchasing a vehicle. We greatly appreciated Roger as well. Both gentlemen made our buying experience a pleasure. More

Great Experience! This is my 5th car purchase at Arlington Toyota, and as always it was a great experience. Thank you to my Salesman Gesy, Tony Garcia GM, and to Daniel This is my 5th car purchase at Arlington Toyota, and as always it was a great experience. Thank you to my Salesman Gesy, Tony Garcia GM, and to Daniel GM in Finance. You were all wonderful with me and I love my car. I will be putting this on Facebook so all my friends and family can see. More

Great jod neal jones Had a great experience with neal jones. Took his time to explain the vehicle options and showed me where my best Bargin was for my money. Thank you Had a great experience with neal jones. Took his time to explain the vehicle options and showed me where my best Bargin was for my money. Thank you neal More

Best car buying experience ever!! Great staff to work with! Our salesman Dwight Cobb was easy to talk to and he wasn't pushy at all! We will definitely buy again from Arlington Toyota Great staff to work with! Our salesman Dwight Cobb was easy to talk to and he wasn't pushy at all! We will definitely buy again from Arlington Toyota!!! More

Great experience Everyone took great care of us again!! If you want a patent and experienced sales person ask for Edric!! He was a great help!! The management team Everyone took great care of us again!! If you want a patent and experienced sales person ask for Edric!! He was a great help!! The management team was very polite and helpful!! If you need a car go to Arlington they will for sure take care of you!! More