Arlington Toyota

Wonderful service but incomplete car I enjoyed my experience in dealing with my sales person and finance manager. I have two concerns as I purchased a hatchback which did not have a carg I enjoyed my experience in dealing with my sales person and finance manager. I have two concerns as I purchased a hatchback which did not have a cargo cover. When I inquired I was advised the cargo cover was not a standard item on the vehicle and I would have to purchase my own. Not standard, the hatchback is the trunk so everyone can see what I have in the rear of my vehicle putting me at a greater risk of being burglarized. In addition, I never rode on the passenger side. After driving off the lot I realized the handle on the passenger door was damaged. Since the car is in my possession I am responsible for getting that repaired as well. Mind you I have only had my vehicle for three weeks. I would recommend a full body inspection prior to driving off the lot as not to have to repair minor issues and to ensure all that is inclusive of your vehicle is available. More

Excellent service always! Great communication and customer service. Everyone in the service center is helpful and friendly and always striving to make visit a positive experie Great communication and customer service. Everyone in the service center is helpful and friendly and always striving to make visit a positive experience . Wouldn't go anywhere else. More

CONSISTENTLY GREAT SERVICE! Mike Sandelin was my service provider on my last visit and has been on many occasions. He is tops in the service department. He always keeps me well i Mike Sandelin was my service provider on my last visit and has been on many occasions. He is tops in the service department. He always keeps me well informed with what needs to be done to my car and my husband's car, and what can wait. (I am the car lady and have the honor of maintaining both of our cars). Sylvia Brummitt is the best sales person. Between being well taken care of in the service department and in the sales department, I am set. We have been a Toyota family for at least 20 years. I am most happy with the service Arlington Toyota provides. More

Good experience The experience was quick and to the point. Didn't waste time showing me cars I wasn't interested in or overpriced vehicles so I didn't become annoyed The experience was quick and to the point. Didn't waste time showing me cars I wasn't interested in or overpriced vehicles so I didn't become annoyed like in the past More

Very quick and efficient Rande kept me informed and took the time to explain the work done. I would get my vehicle serviced here as my preferred service center. Rande kept me informed and took the time to explain the work done. I would get my vehicle serviced here as my preferred service center. More

Very exceptional service!!!! Luan worked so hard to find me the perfect car at the perfect price range for me. We looked at a handful of different cars and test drove each one and Luan worked so hard to find me the perfect car at the perfect price range for me. We looked at a handful of different cars and test drove each one and he did whatever he could do to make sure I walked out in a safe car with comfortable payments. He was very personable and didnt give up on me! More

A mazing Nathan was awesome walked me through whole process start to finish. Stand up guy stayed to the bitter end when we had to leave thanks Nathan was awesome walked me through whole process start to finish. Stand up guy stayed to the bitter end when we had to leave thanks More

Excellent Service! My salesman Amit provided my wife and I with excellent customer service. We did not feel pressured, were given finance options that met our budget and My salesman Amit provided my wife and I with excellent customer service. We did not feel pressured, were given finance options that met our budget and are very pleased with the entire purchasing process! My trade in received a great price and was paid off in a very timely manner! We appreciated the 2000 mile warranty following our purchase and follow-up calls to ensure that we were satisfied! I would highly recommend this dealership and salesman Amit for anyone interested in buying an automobile! More

Best dealership in JAX This was one of the best experiences I have had at a dealership. Kara and Robin did a wonderful job getting me in the right vehicle. Frank in finance This was one of the best experiences I have had at a dealership. Kara and Robin did a wonderful job getting me in the right vehicle. Frank in finance was a pleasure to work with and Kelly really went out of his way connect me with a trusted referral for service on my new Mustang. I would highly recommend to anyone looking for a great car shopping experience More

Awesome Kara was awesome , in showing me all the different options that I had to work with in choose a truck . I come in looking at a used 2014 Ford with 68k Kara was awesome , in showing me all the different options that I had to work with in choose a truck . I come in looking at a used 2014 Ford with 68k miles on it . I left with a brand new 2017 tundra .. Its really hard to say in words how great the experience was .. More