Arlington Toyota

KARA AND DON- THANKS FROM TIM AND JEANETTE Kara and Don asked my wife and I if we needed help while we were looking at trucks on the lot at Arlington Toyota. They were extremely kind, helpful, Kara and Don asked my wife and I if we needed help while we were looking at trucks on the lot at Arlington Toyota. They were extremely kind, helpful, and knowledgeable while showing a sincere effort to help us without being pushy or overbearing the first day we met them. We left with a great feeling inside looking forward to talking to them again. They were very attentive to our needs and requests every step of the way. They made our experience an experience of a lifetime! What a blessing it was to come in contact with such wonderful people at a time when we were trying to decide on a purchase of a new vehicle. May God bless Kara and Don for the exceptional customer service they showed me and my wife at Arlington Toyota. Thank you. More

Highlander Purchase Cherry at Arlington Toyota was my sales professional. She made the purchase of my Highlander easy and seamless. She periodically follows up with me Cherry at Arlington Toyota was my sales professional. She made the purchase of my Highlander easy and seamless. She periodically follows up with me to assure I'm still a happy customer. I am! More

Recall & 15k checkup Excellent customer service by Raymond who should be recognized for his superior skills in dealing with customers during stressful times. I was very un Excellent customer service by Raymond who should be recognized for his superior skills in dealing with customers during stressful times. I was very unhappy when I was informed that I would be in a rental for about a month due to the lack of availibilty of parts needs to correct the transmission recall on my 2016 Tacoma. Raymond was extremely empathetic with my situation and assured me that he would do whatever he could to make the process go as smoothly as possible. In my opinion it is frontline people like Raymond that make up for the deficits in Toyota's design and manufacturing side that are the real cause of rare issues such as this. More

Easy and reliable. The reason I feel good about this dealership is their customer service. My service coordinator is great. Mike Sandellin is responsive and straight f The reason I feel good about this dealership is their customer service. My service coordinator is great. Mike Sandellin is responsive and straight forward. He makes the experience as simple and pleasant as possible. More

Excellent,amazing,phenomenal! Everything was amazing from the beginning got exactly what i wanted in a timely fashion kara hinton was the best! Very personable, knowledgeable and n Everything was amazing from the beginning got exactly what i wanted in a timely fashion kara hinton was the best! Very personable, knowledgeable and not pushy the experience was just great. More

Recall work Mike is an outstanding employee. He helps keep Arlington Toyota on the map. He treated me extremely well and ensured all of my concer s were addresses Mike is an outstanding employee. He helps keep Arlington Toyota on the map. He treated me extremely well and ensured all of my concer s were addresses. He maintained excellent communication and kept me informed. OUTSTANDING guy in every respect. I have been a customer of Arlington Toyota since 1985 and Mike Needham is the best person I have dealt with. Hands down. More

Arlington Toyota Cherry Moore is an honest and caring individual. She earned my complete trust which was not an easy feat because of a recent negative car buying exper Cherry Moore is an honest and caring individual. She earned my complete trust which was not an easy feat because of a recent negative car buying experience. Cherry walked me through the lengthy time consuming car buying process as painlessly as possible during an extremely busy day. I fully recommend Cherry Moore because of her sincerity, compassion, and honesty! More

Best car buying experience ever Christian Morgain was amazing! Fair, honest and upfront. I highly recommend him! I will definitely return for my next purchase in the years to come. Christian Morgain was amazing! Fair, honest and upfront. I highly recommend him! I will definitely return for my next purchase in the years to come. More

Exceptional The best experience I have ever had when dealing with a car dealership, I fully recommend the entire team at Arlington Toyota. I got well over blue bo The best experience I have ever had when dealing with a car dealership, I fully recommend the entire team at Arlington Toyota. I got well over blue book for my 2013 tundra and traded into a brand new trd 4x4 trd off road Tacoma. My sales person was Sylvia,( who dealt with my bad jokes all day), who was just wonderful at facilitating me with information, purchase price, options, and the new tech in these trucks. I recommend anybody to go see her in sales. Brian also did an excellent job in my trade in deal. He worked some magic and made the deal happen, he is definitely taking the dealership in the right direction. Tony was my finance guy, who I swear it felt like he was a child hood friend. He really explained all my options and gap insurance with additions to a tee. Had me approved instantly, no call backs about banks fighting over the loan and having to sign additional paper work. Just easy peasy. I fully recommend the whole staff and the amazing service department I have dealt with on many occasions, truly professional and not a waste of time. More