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Arlington Toyota
Jacksonville, FL
4,850 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,850 reviews
August 03, 2017
Bought a Toyota Tacoma I purchased a Toyota Tacoma. The whole experience went pretty smooth I enjoyed a barbecue lunch the dealership provided as we picked up a truck Mike I purchased a Toyota Tacoma. The whole experience went pretty smooth I enjoyed a barbecue lunch the dealership provided as we picked up a truck Mike Penello was wonderful as our salesman. We would definitely recommend asking for him. More
by Rgirgis
Employees Worked With
Mike Penello
August 02, 2017
AC Problem Raymond Cassidy helped me with my problem and did all I needed in a timely manner. He agreed with my complaint and did everything to facilitate the c Raymond Cassidy helped me with my problem and did all I needed in a timely manner. He agreed with my complaint and did everything to facilitate the correction. Except for my AC problem I have always had excellent service at Arlington Toyota. However, it took 3 trips in less than a year for the AC to work properly. I hope this is it! It wasn't Raymond's fault More
by Marilyn Ormond
Employees Worked With
Raymond Cassidy
August 02, 2017
Awesome service Michael Sandelin and the service crew always provide excellent service. My 2002 Toyota Sequoia is in excellent condition because of Michael and his te Michael Sandelin and the service crew always provide excellent service. My 2002 Toyota Sequoia is in excellent condition because of Michael and his team. They never try to get over on me always helpful!!! More
by Sixone NeNe
Employees Worked With
August 01, 2017
Michael Sandelin is Amazing! Mike is the best service advisor I have ever dealt with. Mike is the reason why I continue to buy Toyota. Michael Sandelin truly upholds and backs the Mike is the best service advisor I have ever dealt with. Mike is the reason why I continue to buy Toyota. Michael Sandelin truly upholds and backs the Toyota brand. I urge all of my family and friends to choose Toyota and go see Mike. He is always very attentive and courteous. He continuously keeps in contact with me and is very hardworking. More
by Skirkland52
Employees Worked With
August 01, 2017
Mike Needham is the BEST I would like to thank you for having an Outstanding Service Adviser at your Dealership. Mike Needham is the best Service Adviser that I have had the p I would like to thank you for having an Outstanding Service Adviser at your Dealership. Mike Needham is the best Service Adviser that I have had the pleasure of dealing with at Arlington Toyota. He always treats me with outstanding professionalism. Mike has been my Service Adviser for the past 8 years and I totally trust Mike with my Prius and Lexus and look forward to our continued relationship. More
by Doug Ferry
Employees Worked With
Mike Needham
July 31, 2017
Awesome service , Mike Needham is amazing Awesome service Mike Needham is great I know I will always be guaranteed the best advise for my vehicle it's always a pleasure do business with Arlin Awesome service Mike Needham is great I know I will always be guaranteed the best advise for my vehicle it's always a pleasure do business with Arlington Toyota More
by DebbieQ
Employees Worked With
Mike Needham
July 30, 2017
Excellent Service on a Camry with over 325k miles I want to thank Henry and Wayne for excellent and fast service on my 97 Camry. Arlington Toyota keeps my car running smooth even with the high mileage I want to thank Henry and Wayne for excellent and fast service on my 97 Camry. Arlington Toyota keeps my car running smooth even with the high mileage. More
by Pat1997
Employees Worked With
Henry, Wayne
July 29, 2017
Excellent service. Quick turnaround time. The service department did an exceptional job on my car in the least amount of time. The staff was courteous and polite, and the lounge was a comforta The service department did an exceptional job on my car in the least amount of time. The staff was courteous and polite, and the lounge was a comfortable place to stay while you wait. More
by Mr H
Employees Worked With
Miranda Stephens
July 27, 2017
Mark Alvarez Excellent service no pressure and Mark did what he said he would do. He explained the process in detail and was very personable and professional. Excellent service no pressure and Mark did what he said he would do. He explained the process in detail and was very personable and professional. More
by Fordman
Employees Worked With
July 26, 2017
Great experience!! We got the best deal in town thanks to Neal! I would highly recommend him to assist you in your next purchase! The transaction was smooth and he took We got the best deal in town thanks to Neal! I would highly recommend him to assist you in your next purchase! The transaction was smooth and he took care of everything! No high pressure sales tactics! Looking forward to many years with Neal and Arlington Toyota!! More
by AWorthy001
