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Arlington Toyota
Jacksonville, FL
4,824 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,824 reviews
May 20, 2023
Service and communication was excellent and offered a rental to cover the overnight stay for my vehicle rental to cover the overnight stay for my vehicle More
by denvercookclan
May 20, 2023
Excellent customer satisfaction during entire buying experience. My salesman Ibo was awesome, as well as financing with Toyota. Highly recommend this dealership experience. My salesman Ibo was awesome, as well as financing with Toyota. Highly recommend this dealership More
by craig.crocker
May 18, 2023
Very very poor wait time. They book everyone at the same time. I had to wait three hours for simple oil change & tire rotation. Only advisor helped me was Laszlo Pirkov. Had m They book everyone at the same time. I had to wait three hours for simple oil change & tire rotation. Only advisor helped me was Laszlo Pirkov. Had my car since 2019, he was the only advisor that took me through the computer with my Toyota plan. He was very nice and helpful. To bad there was not more like him that would be helpful. The dealership needs to hire more mechanics if there is not enough to get the people in and out. I don’t believe they throughly check the cars anyway. More
by Tkdior61
Employees Worked With
Laszlo Pirkov
May 17, 2023
Very bad experience. .over 3 hours for an oil change and tire rotation..my sensor is still saying low tire pressure. I will not be returning. .over 3 hours for an oil change and tire rotation..my sensor is still saying low tire pressure. I will not be returning. More
by Smatthews_87
Employees Worked With
Cruz
May 16, 2023
I needed a Sales Professional who treated me as if I was the only buyer on the lot. Ian Casiano extended his professionalism, knowledge and patience on my first and second visit. I visited several lots over the only buyer on the lot. Ian Casiano extended his professionalism, knowledge and patience on my first and second visit. I visited several lots over the past week, yet chose to return and purchase because he earned my trust. More
by RB
Employees Worked With
Ian Casiano
May 12, 2023
Marilyn Harrison went above and beyond helping us buy a car for our son. The Arlington Toyota dealership is first class and I highly recommend them. Everyone working there seems so happy and the energy on car for our son. The Arlington Toyota dealership is first class and I highly recommend them. Everyone working there seems so happy and the energy on the floor is contagious. More
by Knubben
Employees Worked With
May 10, 2023
Just purchased my 2023 Highlander Hybrid Limited from Greg P. They delivered on everything they promised with no surprises. As this was a preorder, Greg was consistent in his communication, a great custo Greg P. They delivered on everything they promised with no surprises. As this was a preorder, Greg was consistent in his communication, a great customer advocate and strong representation of the Arlington dealership. I would purchase my next car from Greg and Arlington with no worries. More
by jaimie
Employees Worked With
Greg Pennington
