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Arlington Toyota
Jacksonville, FL
4,782 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,782 reviews
November 25, 2019
Hidden Fees and False Charges I visited Arlington Toyota with the intent of possibly purchasing a 2019 Nissan Rogue listed for 15.9k. I met with a sales rep, test drove the vehicle I visited Arlington Toyota with the intent of possibly purchasing a 2019 Nissan Rogue listed for 15.9k. I met with a sales rep, test drove the vehicle, and sat down with him after to go over the price. Unlike other car purchases I have made, I didn't even attempt to haggle down the price. Never the less, the salesman returned with a figure exceeding 20k out the door. Now in addition to a dealer fee of 899, tax, tag, and title, there was another charge of nearly 3k for "dealer installed options" that included window tint, floor mats, pin stripe, and seat protectant. Lets reiterate for a moment...this is a USED Nissan Rogue being sold by a TOYOTA dealer! The tint was stock, the floor mats were the original Nissan mats with the logo on them, there was no pin stripe, and the vehicle had not even been cleaned, let alone had seat protectant applied. I pointed this out to the salesman, who stated they were required by management to add this charge to every vehicle. I again pointed out, that unless they keep dirty Nissan mats in the back they can install and charge 700 dollars for, along with the rest of it, none of this work was actually done. The salesman returned and again stated they would not remove the charges even though they are billing for work that is not even being done. At this point, I walked out after spending two hours at the dealership for nothing. Heed my advice, take your business elsewhere to a reputable dealer. More
by Douglasjmichel
Employees Worked With
Unknown
Helpful November 24, 2019
Salesman Gil was great. I told him my expectations and he met and exceeded them. Dealership having internet issues that caused MAJOR delays. Process took mu Gil was great. I told him my expectations and he met and exceeded them. Dealership having internet issues that caused MAJOR delays. Process took much longer than necessary. More
by jwilson2293
Employees Worked With
November 24, 2019
Matthew sethi sold me a nee 4 runner. It was a blue Trd off road premium I am very happy with the 4 runner Arlington Toyota off road premium I am very happy with the 4 runner Arlington Toyota More
by Jwesley
Employees Worked With
November 23, 2019
Julian was awesome and have great customer service skills. With the easy financing! Happy Happy Customer! Can't wait to drive my new car! Thank you for everything! skills. With the easy financing! Happy Happy Customer! Can't wait to drive my new car! Thank you for everything! More
by Lorenza
Employees Worked With
Julian Rodriguez
November 23, 2019
Super friendly and knowledgeable. Super test drive in the new Toyota Corolla Hybrid. Best car shopping experience Ever!!! Can't wait to drive my new car. new Toyota Corolla Hybrid. Best car shopping experience Ever!!! Can't wait to drive my new car. More
by deekaysim1
Employees Worked With
November 22, 2019
Flippinhighlander Gil is awesome to work with. Very patient and knows his products. The best part,he is from our home land Philippines. Maraming Salamat and mabuhay Gil is awesome to work with. Very patient and knows his products. The best part,he is from our home land Philippines. Maraming Salamat and mabuhay More
by youngerhelenita
November 22, 2019
Thank you Arlington for your excellent customer service throughout my buying experience. Everyone I came in contact with was professional and polite. My time spent has been great especially with my sales g throughout my buying experience. Everyone I came in contact with was professional and polite. My time spent has been great especially with my sales guy, Dominick. He made me a priority! More
by Jacquelineturner29
Employees Worked With
November 22, 2019
Helpful dealership, would definitely recommend. Look for Dwight, he helped with ending my lease/turning in my vehicle. Great experience overall, bought my car and sold my car at the same place. Dwight, he helped with ending my lease/turning in my vehicle. Great experience overall, bought my car and sold my car at the same place. More
by Ag
Employees Worked With
November 22, 2019
I loovveee my gti!! My boyfriend knows Sam ad has bought 2 cars from him, he did a very good job helping us and I can't believe I got my dream car!!! 2 cars from him, he did a very good job helping us and I can't believe I got my dream car!!! More
by Calliegh Taft
Employees Worked With
Sam Aslam
November 22, 2019
I had a great experience at Arlington toyota. Sam was very patient and informative. I came and looked at cars first, and my wife came by herself later. Then I returned to buy the car and Sam was incredib very patient and informative. I came and looked at cars first, and my wife came by herself later. Then I returned to buy the car and Sam was incredibly patient through it all. I am very impressed with him! More
by Sterling Hurst
