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Arlington Toyota
Jacksonville, FL
4,871 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,871 reviews
March 07, 2025
I didn't have a great experience with the dealership. They only pretend to care before the deal is made, but the post-sale experience has been terrible. I regret purchasing a car from them. Would I buy f They only pretend to care before the deal is made, but the post-sale experience has been terrible. I regret purchasing a car from them. Would I buy from this dealership again or recommend it to friends or family? Definitely not. More
by gmgarin
March 06, 2025
They miss reported the mileage by an extra thousand miles. It was a fine job. Otherwise. Thank you we have been using Arlington Toyota since December 7, 2016. miles. It was a fine job. Otherwise. Thank you we have been using Arlington Toyota since December 7, 2016. More
by H3grad
Employees Worked With
March 03, 2025
Had a very good experience and great sales person - his brother in accounting was great brother in accounting was great More
by dorsey999
March 01, 2025
Easy to make an appointment and quick to get a minor service taken care of. service taken care of. More
by X
Employees Worked With
February 24, 2025
Absolutely loved my experience with Mr. Dillard very knowledgeable and up front got me what I was looking for and was a awesome salesman customer for life now! Dillard very knowledgeable and up front got me what I was looking for and was a awesome salesman customer for life now! More
by Bob ricka
Employees Worked With
February 19, 2025
Kris and PD offer top tier service. Very knowledgeable and friendly. I felt no pressure to get into a car. Was a very enjoyable experience. Very knowledgeable and friendly. I felt no pressure to get into a car. Was a very enjoyable experience. More
by Bakerymama88
Employees Worked With
February 18, 2025
Latasha is very incredible. I have purchased 4 brand new Toyotas from Latasha in the last two years, and she created a great atmosphere with this dealership. She has always been I have purchased 4 brand new Toyotas from Latasha in the last two years, and she created a great atmosphere with this dealership. She has always been very studious with her clientele. She knew exactly the vehicles I preferred and reached out only when she had what I wanted. If you are shopping for a new ride. “Go See Your Girl,” Latasha. One-stop shop. Buy from the best; forget the rest. 💯. More
by Big Bag
Employees Worked With
Latasha
February 13, 2025
The overall experience was fine though my sales person showed up 20 minutes late for my appointment with no apology. She was admittedly new but was unprepared for our appointment with no information or kn showed up 20 minutes late for my appointment with no apology. She was admittedly new but was unprepared for our appointment with no information or knowledge about the vehicles I was interested in that I sent to her in advance. She was unable to adequately express lain simple line items on the price sheet. I feel like staff should have better training prior to being unleashed on clients. The gentleman who helped us while we were waiting on her, I believe his name is Jose, was wonderful and very helpful. More
by jnh4runner
Employees Worked With
