Arlington Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I have been using Arlington Toyota for 2years. I usually have no issues but my last oil change was terrible. I was 15min early and wound up there for 4 hrs for an oil change and tire rotation. ??? I usually have no issues but my last oil change was terrible. I was 15min early and wound up there for 4 hrs for an oil change and tire rotation. ?????? They had an app to track progress and after 2 and a half hrs of not saying anything I check the status. It said the vehicle wasn’t even being serviced yet. Excuse was busy and short staffed. I can’t help but to think that if I have to make an appointment, why when I arrive would my vehicle not get service right away? That and the lack of communication made me frustrated. But this was the only time I had a “bad” experience. More
Made reservation 6 days out. Reminded night before. A 3.5 hour wait for oil change & tire rotation. No warning on duration either night before or on check in. Tried to sell $40 Reminded night before. A 3.5 hour wait for oil change & tire rotation. No warning on duration either night before or on check in. Tried to sell $400 trans fluid change at 50K miles (not in service schedule when I checked later) along with engine/cabin filters and wiper blades. Check out staff (Mr. Mclander?) was apologetic explained what had been done noting tire replacement would be needed isoon. (He's correct). Full inspection sheet provided showing fluid and brake checks done. More
So very upset. I suggest you never ever go to Arlington Toyota for repairs. After my treatment I suggest you never spend your time or money there. Late July exp I suggest you never ever go to Arlington Toyota for repairs. After my treatment I suggest you never spend your time or money there. Late July experienced all dashlights on and car would not turn off. I got it to the dealership where check in personnel were incredulous that this could happen...key out of ignition and car running. Long story short...car in their care for 11 days, they replaced block assy. That is what invoice said. Supposedly this to fix all dash electrical, etc. COST $2300.00. I felt no choice as they said will fix problem. Fast forward 1 1/2 months...drove to St. Augustine...exact same issue. They obviously had not fixed the problem. Called them and it was towed back to the dealership. I have researched and my guess maybe a going bad ignition switch. I'm not a mechanic, but my car has all symptoms. Dealership tonight said pick up car, can't duplicate the issue. I asked if they checked ignition switch...they said can't test a good ignition switch. I now know this is false. Drove home...guess what starting to experience same issues. I just left them! They refused to cover my towing as they said they couldn't duplicate issue. Do NOT go there...DISHONEST!!! More
Terrible jossely a young blonde white woman said to me no spare key to make and not free tire rotation I was due ,she do not know her job ,fortunately Mr Armando help me to found another person ,hope she do spare key to make and not free tire rotation I was due ,she do not know her job ,fortunately Mr Armando help me to found another person ,hope she do not take care my self again. Thanks Respectfully Carlos ruiz More
Great Service! !! Could not ask for more because they always go above and beyond. Thanks! !! Could not ask for more because they always go above and beyond. Thanks! More
Arlington Toyota always have great customer service and you do not wait long to receive help which is great. you do not wait long to receive help which is great. More
Incredible dealership atmosphere, Gerry was an absolute pleasure to work with, as he’s attentive, charismatic, and honest. Thank you so much for the new ride Gerry. I will be back in the future. pleasure to work with, as he’s attentive, charismatic, and honest. Thank you so much for the new ride Gerry. I will be back in the future. More