Arlington Toyota

Our service adviser Cheryl was great and very efficient in getting our car fixed! She was very personable, friendly . She is the finest service I’ve met at Arlington Toyota in getting our car fixed! She was very personable, friendly . She is the finest service I’ve met at Arlington Toyota More

I just wanted to take a minute to rate my recent experience at Arlington Toyota. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. More specifically I would lik experience at Arlington Toyota. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. More specifically I would like to give high praise to my Sales Associate Elison Dapi. Not only was he extremely genuine, he was also a true professional. More

Got my new car from Saif. He was great to work with, very quick and easy, and the best customer service. If you go to Arlington Toyota, make sure to ask for Saif. quick and easy, and the best customer service. If you go to Arlington Toyota, make sure to ask for Saif. More

Mr. Van was very helpful, informative and not pushy. I would and will recommend him as well as the dealership. The finance department was helpful as well. would and will recommend him as well as the dealership. The finance department was helpful as well. More

Matthew was amazing and patient with me as we found the perfect vehicle to fit my needs. He went above and beyond to assist me. perfect vehicle to fit my needs. He went above and beyond to assist me. More

Monica was very professional she has a great personality and was great to work with she answered all my questions about the SUV and did a great job going over the review of the SUV and was great to work with she answered all my questions about the SUV and did a great job going over the review of the SUV More

Dean E. was exceptional, customer focused, and very patient. He was honest and very kind. Dean E. is someone I would recommend to a friend. He did not come across as a pushy car salesman. It was a ple patient. He was honest and very kind. Dean E. is someone I would recommend to a friend. He did not come across as a pushy car salesman. It was a pleasure working with him. More

Very pleasant, kept me up-to-date on status repair of my car. Very friendly, customer-oriented and most responsive to my questions Toyota should be very proud to have Brian as a part of their staff. car. Very friendly, customer-oriented and most responsive to my questions Toyota should be very proud to have Brian as a part of their staff. More

Overall good experience at Arlington Toyota. But the best part of the experience was having Dawn as my sales agent. My truck had to bro be shipped in. Dawn kept me appraised of everything and was very best part of the experience was having Dawn as my sales agent. My truck had to bro be shipped in. Dawn kept me appraised of everything and was very attentive and responsive. More

I got three credit inquiries just processing financing a car from them when that was not necessary because I was pre-approved through my bank before shopping. There should have been two instead of three. Th car from them when that was not necessary because I was pre-approved through my bank before shopping. There should have been two instead of three. This was my first time car shopping and the sales manager had the salesman call and try to get me to come put a down payment two days after I had the car. I did not like having a middleman so I asked to speak with him myself. With taxes included I did not exceed my loan amount. I called the bank and finally they made sure I was covered for the full sale amount. What if I didn’t have the amount they asked me to put down? I was willing to give the car back and go shop somewhere else because I would have to if it wasn’t settled by the third day. It took a week for me to go back and sign another buyer’s order after they received the overnight check from the bank. During that time the salesman was texting me and following up and finally the sales manager called me directly following up about the check. I brought my mom to look at used vehicles the day I came back. One had literally just gotten traded in and the customer left so much junk inside from a fast food place. The staff didn’t bother to throw that out after receiving the car. My mom did not feel comfortable buying another car she test drove because it would be sold as is without a warranty or fixing a couple things my mother was negotiating. There are shortages of cars all around so she purchased a truck from another dealer. The hassle I went through makes me want to try to wait six years until my car is paid off before shopping again because that was a bad taste left in my mouth with how everything was handled and how I had to verify that I even owed a down payment and speak with several bank employees for a few days to resolve it. This interfered with me while I was working my shift and trying to tie up loose ends talking with employees on multiple phone calls. I work in the afternoon so I was unable to go back to the dealer before they closed when they were requiring me to come sign more paperwork. The general manager did work with me and agreed to a good selling price. I am willing to send people his way who are looking to get a car. This happened from the very end of August and carried on through the first week of September which was when my work schedule changed causing my availability to be different where I work my shift on different days than the previous month. More