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Arlington Nissan

Arlington Heights, IL

4.4
1,211 Reviews
Call Dealership (224) 717-3366

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,211 Reviews of Arlington Nissan

January 07, 2023

They were very informative about what our vehicle needed for service. Work was completed on time. More

by MDM913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Report | Print
Jan 08, 2023 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kiah met your expectations. Thank you for choosing Arlington Nissan, we look forward to having you as a valued customer for many years to come!

Helpful
January 06, 2023

I lodged a complaint about the vehicle coming with a dent and it is unaddressed More

by JWILLIAMS85
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Meghan, Lisa Khaya
Report | Print
Jan 11, 2023 -

Arlington Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
January 05, 2023

Rohrman service center is the best, they keep you updated on the progress of your repairs More

by melvin.fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Report | Print
Jan 05, 2023 -

Arlington Nissan responded

Melvin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

Helpful
January 05, 2023

The dealership has very good customer service, especially in the service department. They were very helpful. More

by AMYCHELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan McKinnon, Brian Weisbond
Report | Print
Jan 06, 2023 -

Arlington Nissan responded

Thank you, Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

Helpful
January 05, 2023

James, Christian, and Mitch are top-notch! I will definitely contact them for my next auto purchase. More

by looandboo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian M., James Lopez, Mitch Horwitz
Report | Print
Jan 06, 2023 -

Arlington Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

Helpful
January 05, 2023

Was coming in for routine service. Ended up with more issues/concerns. Appreciated the help to make the $$$ more reasonable. Appreciate the mailers. Regular customer / vehicle purc More

by betabmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Report | Print
Jan 06, 2023 -

Arlington Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
January 04, 2023

Had to wait over 5 hours for changing of brakes and oil change along with the required recall changes. More

by genjaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Sereyka
Report | Print
Jan 08, 2023 -

Arlington Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
December 31, 2022

Great service as always . Vehicle serviced and delivered on time. The service staff is very courteous. Thanks to Armand for his exceptional support as always. More

by Rakesh Jayakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand Wothe
Report | Print
Jan 02, 2023 -

Arlington Nissan responded

Rakesh, Thank you for your very kind review. Armand and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

Helpful
December 31, 2022

Love my new bronco, thank you Skylar and team at Arlington Nissan! Much appreciated, will be back! More

by julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Allen
Report | Print
Jan 02, 2023 -

Arlington Nissan responded

Julie, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Bronco! If there is anything else Skylar and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
December 21, 2022

Excellent service and close to home. Brian and Vince were attentive and worked with me to get everything done. The dealership was clean. Thank you. More

by philipworld123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Bansil, Vincent Sereyka, Brian Weisbond
Report | Print
Dec 22, 2022 -

Arlington Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

Helpful
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