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Arlington Nissan

Arlington Heights, IL

4.3
1,216 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,216 Reviews of Arlington Nissan

January 16, 2023

Arrived at my scheduled appointment time and was promptly greeted. Service advisor was friendly, professional, and knowledgeable. Service was explained to me and all work completed in a timely manner. More

by RICHARDWOODS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Jan 17, 2023 -

Arlington Nissan responded

Richard, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2023

Purchased a beautiful gmc Acadia through Skylar that was wonderfully priced, the buying process was fast a smooth I highly recommend using them and also using Skylar for you car buying needs! More

by Ethanstanley13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Allen
Jan 15, 2023 -

Arlington Nissan responded

Thanks for your feedback on your recent visit to Arlington Nissan. It is great to hear that Skylar was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 12, 2023

They were very accommodating. Skylar always watches for me. The service department knew what I needed. More

by CAROLFRANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Allen, Benson Bansil
Jan 15, 2023 -

Arlington Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

January 11, 2023

Had an oil change only. Two things - I'm not a fan of talking to a "robot" when making an appointment. In fact, I loathe it. What if I have questions and then presumably h More

by dontwantto
Service Time
Recommend Dealer
Yes
Employees Worked With
young man fair hair on 1/10 he wore a red shirt - very polite and informative
Jan 12, 2023 -

Arlington Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 07, 2023

They were very informative about what our vehicle needed for service. Work was completed on time. More

by MDM913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Jan 08, 2023 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kiah met your expectations. Thank you for choosing Arlington Nissan, we look forward to having you as a valued customer for many years to come!

January 07, 2023

All of the professionals I encountered were pleasant, knowledgeable & helpful in accomplishing a vehicle purchase that was to my satisfaction. Thank to Lisa, Bruce & Eric😀 More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wittmeyer, Lisa Khaya, Erick Aguirre
Jan 08, 2023 -

Arlington Nissan responded

Ed, It's fantastic to hear that Lisa, Bruce, and Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Arlington Nissan!

January 06, 2023

I lodged a complaint about the vehicle coming with a dent and it is unaddressed More

by JWILLIAMS85
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Meghan, Lisa Khaya
Jan 11, 2023 -

Arlington Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 05, 2023

Rohrman service center is the best, they keep you updated on the progress of your repairs More

by melvin.fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Jan 05, 2023 -

Arlington Nissan responded

Melvin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

January 05, 2023

The dealership has very good customer service, especially in the service department. They were very helpful. More

by AMYCHELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan McKinnon, Brian Weisbond
Jan 06, 2023 -

Arlington Nissan responded

Thank you, Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

January 05, 2023

James, Christian, and Mitch are top-notch! I will definitely contact them for my next auto purchase. More

by looandboo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian M., James Lopez, Mitch Horwitz
Jan 06, 2023 -

Arlington Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

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