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Arlington Nissan
Arlington Heights, IL
1,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,255 Reviews of Arlington Nissan
July 20, 2021
My appointment was at 9:30am. I arrived a few minutes early and was taken right away. Mr. Patel reviewed my service needs and a plan was formulated. I was waiting for my car. I went to the mall a block t early and was taken right away. Mr. Patel reviewed my service needs and a plan was formulated. I was waiting for my car. I went to the mall a block to the east of the dealership. Browsed the stores. When I returned to the dealership I only had to wait another 15 minutes for my car. Total time for oil change, tire rotation, brake fluid exchange and multipoint inspection was about 1hr and 50min. Very reasonable for time and price of service. More
by Buzzard
Verified CustomerEmployees Worked With
Antim Patel
July 17, 2021
Very friendly they matched a price from Nissan in Hoffman estates and that was much appreciated. I’ll have no issues going back for any future issues estates and that was much appreciated. I’ll have no issues going back for any future issues More
by Vb
Employees Worked With
Kai and the service manager on duty
July 16, 2021
Service was exceptional - fast and took care of my cars problem. Antim was very customer focused, and committed to making me happy with my vehicle. problem. Antim was very customer focused, and committed to making me happy with my vehicle. More
by GOOSE_US
Employees Worked With
Jaime Ramirez, Antim Patel
July 15, 2021
Worst experience I have received from the dealer to date. After a year of ownership my 2020 Maxima had a minor issue, where both of the Rear Plastic License Plate Lightbulb Covers simply feel off the car due After a year of ownership my 2020 Maxima had a minor issue, where both of the Rear Plastic License Plate Lightbulb Covers simply feel off the car due nothing else, but trunk being open and closed. The dealer refused to simply reattach the Plastic Covers and deemed the repair not under warranty due to plastic pieces being cracked as a result of them falling on the ground. Since "They have never seen this before" they decided that I had nothing better to do then to manually pry those plastic pieces open, and then spend 2 hours at the dealer asking them to reattach. Opened a case with Nissan Consumer Affairs. More
by Bonamonster
Employees Worked With
Brian Weisbond
July 14, 2021
Absolutely lovely experience. I’ve had a very stressful experience purchasing a car as I still have another auto loan to pay off on a car that I no longer have. Other dealerships were stressful , pressurin experience purchasing a car as I still have another auto loan to pay off on a car that I no longer have. Other dealerships were stressful , pressuring and not willing to work with my situation. Lolo, Jakub and Mike made me feel so at ease and went above and beyond to get me the car I wanted at a price I could afford. Their friendly, patient and accommodating service is hard to come by. I recommend working with these guys any day. More
by elizabeth.a.haras
Employees Worked With
Eliodoro Galvez, Jakub Gorniak, Mike Mitchell
July 13, 2021
Hi everybody. I guess I'll see over time how the Maxima I bought works out. The service department doesn't seem trustworthy. Mike Mitchell is a good guy. I bought works out. The service department doesn't seem trustworthy. Mike Mitchell is a good guy. More
by LANDLSTAMPS
Employees Worked With
Michael Major, Jaime Ramirez, Antim Patel, Mike Mitchell
July 12, 2021
Brian was courteous and professional Not too long of a Brian was courteous and professional Not too long of a wait for a Saturday. Car wash appreciated I spilled my my coffee and Michael (sales rep Brian was courteous and professional Not too long of a wait for a Saturday. Car wash appreciated I spilled my my coffee and Michael (sales rep) clean it for me More
by Curt.calas
Employees Worked With
Mike Mitchell
