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Arlington Nissan

Arlington Heights, IL

4.3
1,255 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,255 Reviews of Arlington Nissan

September 13, 2021

service member was friendly, breaks and battery were recommended to be changed. I checked my breaks after my consult with my personal mechanic and the breaks I had were almost new.. I am not so sure More

by GALLARDOGIBRANN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
Sep 30, 2021 -

Arlington Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your service visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 13, 2021

4 hours for an oil change and after 3 they wanted to give me a 2500 proposal…for “recommended service” on my 40000 miles murano More

by JHSCT
Recommend Dealer
No
Employees Worked With
Jaime Ramirez, Antim Patel
Sep 30, 2021 -

Arlington Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 11, 2021

Quick and easy! Thank you for making the visit easy and painless. Everyone was friendly and thoughtful to my needs. Very much appreciated! Thank you More

by Hollygarus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez
Sep 12, 2021 -

Arlington Nissan responded

Thank you, Holly, for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

September 09, 2021

It was very easy to work with Brian. He seem so honest and knowledgeable. He told me the recall and the new battery would take 2 hours and it did. More

by ADELE0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 09, 2021 -

Arlington Nissan responded

Adele, Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

September 06, 2021

VINCE IN SERVICE WAS AMAZING! OFF THE CHARTS CUSTOMER SERVICE SKILLS!!ALWAYS RESPONDED BACK PROMPTLY FROM MY CALLS AND PUT ME AT EASE. RYAN OUR SHUTTLE DRIVER WAS SUPER FRIENDLY AS WELL AND BOTH WERE V More

by Rachmael
Recommend Dealer
Yes
Employees Worked With
VINCE SERVICE/ RYAN SHUTTLE DRIVER
Sep 07, 2021 -

Arlington Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 04, 2021

Thank you Mike!! You made buying a new car painless. Everyone at Arlington Nissan was professional and attentive even though y’all had to jockey multiple cars around the showroom so I could test drive t More

by Nordy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Major, Mike Mitchell
Sep 05, 2021 -

Arlington Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Mike and the rest of our team and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 30, 2021

I had a real good experience, considering that I was in the right place at the right time. They took a look at my car, considering that there were other cars that were ahead of me, for service. They got More

by MARTYKESSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson
Aug 31, 2021 -

Arlington Nissan responded

Thank you so much, Marty, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Nissan. Please don't hesitate to reach out if you need anything else.

August 27, 2021

The guy was very friendly at the dealer ship listened to everything I had to say then said don't worry that they will take care of everything More

by Debrashepard39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wittmeyer, Don Barclay, Pavel Chukhray, Jaime Ramirez, Nicholas Gregory, Matt Omg, Antim Patel, Zak A
Aug 28, 2021 -

Arlington Nissan responded

Thank you, Debra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

August 26, 2021

Very professional and friendly service, Brian know exactly what I need and comunícate in a simple words, he is listening my description about the issues with my vehicle More

by mauromontes07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian weisbond
Aug 26, 2021 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and the team met your expectations. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2021

Great service as always. Kiah is the best , very hard worker 😃(you need more employees like that) he’s always making sure that my car needs and keeps me informed of anything I need to know. More

by DivaRita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
Aug 24, 2021 -

Arlington Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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