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Arlington Nissan

Arlington Heights, IL

4.3
1,213 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,213 Reviews of Arlington Nissan

November 23, 2021

Great service! Everyone is friendly and it's truly helpful! No better way to spend your Saturday morning! They like their Starbucks - if you're feeling generous! More

by Simona
Recommend Dealer
Yes
Employees Worked With
Vincent Sereyka, Brian Weisbond
Nov 23, 2021 -

Arlington Nissan responded

Thank you, Simona! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

November 22, 2021

Resolved my issue even though did not have an appointment and was a walk in. Very much appreciated. More

by bwoltanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Nov 22, 2021 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate the five-star rating. Please let us know if we can be of any further assistance. We're always happy to help.

November 22, 2021

Outstanding service with a very high attention to detail... My advisor brian was extremely responsive and great to work with. More

by A very happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil, Kiah McGee, Vincent Sereyka, Brian Weisbond
Nov 22, 2021 -

Arlington Nissan responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic five-star review with Brian and our team. Thank you for choosing Arlington Nissan!

November 22, 2021

I always have good service and advice here.The only I always have good service and advice here. The only issue on the last visit was a very long wait for car wash. More

by flahertya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Nov 22, 2021 -

Arlington Nissan responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2021

Very nice and helpful but too expensive. People are nice and courteous and helpful and considerate More

by SAFTA_DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Nov 21, 2021 -

Arlington Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Nissan!

November 19, 2021

I don’t usually respond to surveys, but this request was in my inbox. So … I was very interested in a vehicle at this dealership. I sent a request for information, received the standard bot response and More

by seamus26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Khaya
Dec 07, 2021 -

Arlington Nissan responded

Seamus, again, we're very sorry to hear about your experience and would love to get to the bottom of it and see if there is something we can come up with to turn it around for you. Thank you for reaching out to us and explaining the details of your experience. A representative from our dealership will be in touch soon.

Dec 13, 2021 -

seamus26 responded

You responded publicly on 12-7-2021 with the statement that someone would be contacting me soon. I responded privately on 12-9-2021, even offering to negotiate a deal on another vehicle at one of your dealerships and then again on 12-10-2021 asking you to please contact me over the weekend. I have not heard from anyone. It is now the morning of 12-13-2021. Either your automated systems are broken or your customer service is just awful. I am sorry we could not work out a deal. I will have to shop elsewhere.

November 19, 2021

Benson is awesome and very helpful. Explained clearly and knows what he is doing. Five stars. More

by RAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Nov 21, 2021 -

Arlington Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

November 19, 2021

Mike said that I should come back for repair to damage on my HVAC panel. He said it should be covered by the warranty. More

by JONPETER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Librizzi
Nov 21, 2021 -

Arlington Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 17, 2021

Josué Batiz was an amazing salesman. Would recommend all my friends and family! Super happy with my purchase! More

by Santiagod007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Batiz, Rocco Perry, Jeff Malacek
Nov 17, 2021 -

Arlington Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2021

Great service, prompt and efficient work. Lots of support and willingness to get the job done More

by JBOLO25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mitchell, James Lopez, Rocco Perry
Nov 18, 2021 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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