Arlington Nissan
Arlington Heights, IL
Filter Reviews by Keyword
By Type
1,213 Reviews of Arlington Nissan
Job not done right when caliper was done. Had to replace both calipers , rotors and pads because of the unbalanced of the calipers. Bottom line is Nissan should’ve replaced both not one. Had to replace both calipers , rotors and pads because of the unbalanced of the calipers. Bottom line is Nissan should’ve replaced both not one. More
It took two hours to do a scheduled oil change with appointment. (At 8:00 am) The waiting area, children's area and the showroom were dirty and worn out. I sent an email describing the scene and my co appointment. (At 8:00 am) The waiting area, children's area and the showroom were dirty and worn out. I sent an email describing the scene and my concerns. I got two responses one by text asking if I wanted to schedule a service appointment and a call saying they saw I sent a request on new car sales. So no one really read my email. I don't think this dealership really has any eye for customer experience. The service rep was really nice. Even though I prepaid for a service package I'm thinking maybe I won't go back. If this is the showroom and service area experience, I wonder what going on in the garage? More
maintenance on my car was done here for the first 7 years Then i switched to an auto mechanic because you were recommending expensive repairs that a 2nd opinion didn't agree with Then i switched to an auto mechanic because you were recommending expensive repairs that a 2nd opinion didn't agree with More
Excellent customer service and friendly staff. When I bring my vehicle in they explain what’s wrong and how much it will cost me and when it will be finished. When I pick my vehicle up from the se When I bring my vehicle in they explain what’s wrong and how much it will cost me and when it will be finished. When I pick my vehicle up from the service department my vehicle is always washed. More