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Arlington Nissan

Arlington Heights, IL

4.3
1,213 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,213 Reviews of Arlington Nissan

July 08, 2022

Great service done by Kiah McGee. He is super helpful and ensure the customer is satisfied. Thank you for the great service, Kiah!! More

by Nazni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Jul 10, 2022 -

Arlington Nissan responded

xxxx, Kiah and our team appreciate your business and our team looks forward to serving you again soon!

July 05, 2022

Job not done right when caliper was done. Had to replace both calipers , rotors and pads because of the unbalanced of the calipers. Bottom line is Nissan should’ve replaced both not one. More

by VENTAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benson Bansil, Kiah McGee
Jul 09, 2022 -

Arlington Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

July 04, 2022

It took two hours to do a scheduled oil change with appointment. (At 8:00 am) The waiting area, children's area and the showroom were dirty and worn out. I sent an email describing the scene and my co More

by RONALDLAMPERT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kiah McGee
Jul 07, 2022 -

Arlington Nissan responded

Ronald, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 01, 2022

Muy amables y atentos me ayudaron conforme a mi presupuesto algo que no encontré en otro lugar los recomiendo al 100% More

by BRENDAMARIN73
Recommend Dealer
Yes
Employees Worked With
Andres Mendoza, Mitch Horwitz
Jul 04, 2022 -

Arlington Nissan responded

Brenda, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

June 27, 2022

maintenance on my car was done here for the first 7 years Then i switched to an auto mechanic because you were recommending expensive repairs that a 2nd opinion didn't agree with More

by slstjohn26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yani M Yee
Jun 28, 2022 -

Arlington Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

June 26, 2022

I always receive good service from this dealer in the time estimated by service advisor. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yani M Yee
Jun 27, 2022 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

June 23, 2022

Honest. Clear explanations. Clean environment. Work done well. Fast turnaround. Honore my reservation. Got it right More

by TNTTGD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Jun 24, 2022 -

Arlington Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2022

Arlington Nissan has always been an excellent place for service of my Nissan vehicles and their personnel are very helpful. More

by MIKE.ROGERS1
Recommend Dealer
Yes
Employees Worked With
Vincent Sereyka
Jun 23, 2022 -

Arlington Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Mike, and don't hesitate to let us know if we can be of further assistance.

June 20, 2022

Very nice and helpful staff member named Benson. Thank you Benson for helping me with my last visit. More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Jun 20, 2022 -

Arlington Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Benson to be a positive one at Arlington Nissan. Please don't hesitate to reach out if you need anything else.

June 15, 2022

Excellent customer service and friendly staff. When I bring my vehicle in they explain what’s wrong and how much it will cost me and when it will be finished. When I pick my vehicle up from the se More

by FIVEO257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavel Chukhray, Nicholas Gregory, Bobby Clifford, Armand Wothe, Michael Librizzi, Benson Bansil, Kiah McGee, Vincent Sereyka, Brian Weisbond
Jun 16, 2022 -

Arlington Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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